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Day Shift Remote Email Chat Support Jobs in Oregon

firsthand Health

Remote Triage Nurse

Eugene, OR · Remote

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support ... supporting outpatient care coordination. This is primarily a day-shift role (8 hours/day, 8:30-4:30 ...

Wyndham Hotels & Resorts

Manager, Remote Sales Support

$70K - $80K/yr

... days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a ... The Role The Manager, Remote Sales Support will be responsible for driving topline results among ...

Wyndham Hotels & Resorts

Manager, Remote Sales Support

OR · On-site +1

$70K - $80K/yr

... days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a ... The Role The Manager, Remote Sales Support will be responsible for driving topline results among ...

Redfish Recruiting

Product Support Specialist

Portland, OR · On-site +1

$65K - $75K/yr

Apply by sending an email to support_jobs@membean.com with your resume and a brief cover letter ... Product Support Specialist Salary:65-75 Location: remote- office is in portland What are the top 3 ...

Healthcare Support Staffing

Remote HEDIS Specialist

OR · On-site +1

Company Description HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national ... Company /Day to Day Duties: Remote worker with ability to read and write in Spanish and medical ...

firsthand Health

Remote Triage Nurse

Eugene, OR · On-site +1

$80K/yr

... supporting outpatient care coordination. This is primarily a day-shift role (8 hours/day, 8:30-4:30 ... from email addresses ending in @ firsthandcares.com . Any communication from another domain ...

Symbotic

Technical Support Administrator

OR · Remote

$25.96 - $35.96/hr

Ability to develop organized timelines based off chat transcripts and group calls. * Experience ... Experience with supporting systems remotely by connecting to various system types via Remote ...

American Logistics Authority

$1.8K - $3.5K/wk

Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ... 100% remote work * Flexible hours * Career growth opportunities in the logistics industry

American Logistics Authority

$1.8K - $3.5K/wk

Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ... 100% remote work * Flexible hours * Career growth opportunities in the logistics industry

Higher Logic

Technical Customer Support Specialist

OR · On-site +1

... chat, etc.) to customers ranging from small businesses to large enterprises. As a customer facing ... We communicate through our corporate website at Higher Logic and through corporate emails utilizing ...

Steer

Technical Support Specialist - Remote

OR · On-site +1

... from day one. You'll be one of the members of our technical support team, helping define the ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...

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Day Shift Remote Email Chat Support information

What is a day shift remote email chat support?

A Day Shift Remote Email Chat Support job involves assisting customers via email and chat during regular daytime business hours, all from a remote location. Employees in this role handle customer inquiries, troubleshoot problems, and provide product or service information without phone calls. This position requires strong written communication skills, computer proficiency, and the ability to multitask in a fast-paced environment. It is ideal for those seeking flexible, work-from-home opportunities while maintaining a daytime schedule.

What are the key skills and qualifications needed to thrive as a day shift remote email chat support?

To excel as a Day Shift Remote Email Chat Support, you need excellent written communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce is often required. Strong attention to detail, patience, and the ability to multitask effectively are valuable soft skills for this role. These competencies ensure efficient, accurate, and empathetic customer service, which is critical for maintaining customer satisfaction and loyalty.

What are some common challenges faced in a day shift remote email chat support role, and how can they be managed?

A common challenge in a day shift remote email chat support role is efficiently managing a high volume of inquiries while maintaining quality and timely responses. Distractions at home and varying customer expectations can also make it difficult to stay focused and deliver consistent service. To address these, it's important to create a dedicated workspace, follow a structured routine, and utilize productivity tools provided by your company. Regular communication with your team and supervisors can help you stay aligned with updates and best practices, ensuring a smooth workflow.

What is the difference between Day Shift Remote Email Chat Support vs Night Shift Remote Email Chat Support?

AspectDay Shift Remote Email Chat SupportNight Shift Remote Email Chat Support
Work HoursTypically 9 AM to 5 PMUsually overnight or late evening hours
Customer InteractionPrimarily daytime customersPrimarily nighttime customers
Work EnvironmentHome-based, quiet environment during daytimeHome-based, quieter environment during night hours
Required SkillsStrong written communication, problem-solvingSame as day shift, with adaptability to night hours

The main difference between Day Shift and Night Shift Remote Email Chat Support lies in working hours and customer interaction times. Both roles require similar skills, certifications, and work environments, but the shift timing impacts customer demographics and work routines.

What are popular job titles related to Day Shift Remote Email Chat Support jobs in Oregon?

For Day Shift Remote Email Chat Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Day Shift Remote Email Chat Support jobs in Oregon look for?

The top searched job categories for Day Shift Remote Email Chat Support jobs in Oregon are:

What cities in Oregon are hiring for Day Shift Remote Email Chat Support jobs?

Cities in Oregon with the most Day Shift Remote Email Chat Support job openings:

Day Shift Remote Email Chat Support jobs near you
Infographic showing various Day Shift Remote Email Chat Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Remote Support Service Specialist

Thrive Communities

Aloha, OR • On-site, Remote

$28 - $38/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

At Thrive Feel Seen !!
One Of Our major objective at Thrive Communities LLC is to be the most trusted property management partner by delivering exceptional results for our client and enhancing the quality of life for our residents.
Our Motto is : Great Service, Great Workers. We are committed to doing what is right and our sense of responsibility and cooperation build communities where residents feel at home and coworkers are inspired to develop their intellectual ability to attend to customers better and give a premium service.
As we grow further, we are actively looking to add a Remote Support Services Specialist to our growing support staff. This Role at Thrive community LLC will provide you with the opportunity to make a meaningful difference in supporting residents, property teams and internal operations whilst helping deliver a great service experience Thrive is famously Known for.
Job Position Summary.
The Remote Support Services Specialist is the first point of contact for residents, prospective residents, vendors, property teams and internal departments. This position provides professional support, organizes service requests, maintains accurate records, and assists with daily operating duties.
The right candidate is very orgnized, comfortable with multi tasking, customer service and customer Relations, must be able to work independeltly in a remote enviiroment.
Main responsibilities Include:
  • Resident & Client Services
  • Assist residents, consumers, and vendors with telephone, e-mail and online communications inquiries.
  • Provide timely and Professional solutions based service
  • Assist with service inquiries, account questions, scheduling, general needs
  • Deliver a good customer experience through clear and transparent communication and make sure to refer difficult or other issues to the appropriate departments for proper handling.
  • Coordinating Services
  • Coordinates and tracks service requests from start to finish.
  • Schedule appointments, update residents and property teams.
  • Ensure timely follow up by liaising with internal departments and service suppliers;
  • Keep track of service history and open requests.
  • Support business processes that enhance service delivery and resident satisfaction.

Administrative Support:
  • Maintain accurate records of residents, vendors, and services to ensure corporate systems are up to date.
  • Data entry, records management and administrative support.
  • Report and record keeping for support activities.
  • Comply with Company policies, practices and data privacy standards.
  • Together we work
  • Work with property management teams and other internal departments.
  • Participate in team meetings, training and professional development opportunities.
  • Identify process improvement and service quality possibilities.
  • Help build a good, collaborative and service culture in the workplace.

Required Qualifications:
  • GED or high school diploma or equivalent.
  • Minimum one year experience in customer service, administrative support, resident services, operations support, scheduling or related field.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time management skills.• Strong organizational and multi-tasking skills.
  • Attention to detail and a devotion to accuracy.
  • Experience with Microsoft Office Suite, Google Workspace and web based business applications.
  • A good high speed internet connection and a dedicated work area.
  • Independent, self-starting, and able to connect with a distant team.
  • Preferred Qualifications A. A. or B. A.
  • Experience in property management, multi-family housing, resident services, hospitality, customer assistance or other relevant businesses.
  • Experience using CRM, ticketing, property management or customer service software.
  • Experience working with remote/distributed teams.• Excellent dispute resolution and problem solving skills.

What is success?
  • Successful Support Services Specialists are always:
  • Provide great resident and client experience.
  • Keep records accurate and clean.
  • Troubleshoot difficulties proactively and efficiently.
  • Deliver on productivity, quality and service objectives.
  • Operational excellence and team support goals.
  • Advantages - At Thrive Community, we are dedicated to the healthy growth and overall well-being of our associates.

Benefits at Thrive Community LLC:
  • Salary: Competitive.
  • Home office setting and flexible working
  • Medical, Dental & Vision Insurance 401(k) business match retirement plan.
  • Vacations & Time Off
  • EAP, Employee Assistance Program Professional Development Reimbursement
  • Opportunities for training and career advancement at all times.
  • Staff health & wellness services
  • Collaborative and inclusive work environment to Grow.

Why Join Thrive Community Team.
Our Thrive principles are easy and simple. The Right Thing. Do work you can be proud of. Be a great person to work with .
We have a proud history of providing a place where individuals can develop great professions, construct healthy communities and make a difference every day.
If you are a people person, enjoy helping others, solving problems, and giving outstanding service as a team player, we want to hear from you.
Equal Opportunity Employer.
Thrive Communities is an Equal Opportunity Employer. We work to create a diverse, inclusive and inviting environment. Qualified applicants shall be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, handicap, genetic information or veteran status in accordance with applicable laws.

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