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Day Shift Remote Customer Service Jobs in Santa Rosa, CA

Getaway Travel Agency

Customer Representative Agent

Napa, CA · Remote

$18.25 - $24.75/hr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

HMG Careers

Remote Sales and Service Advisor

Napa, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Inverness, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Petaluma, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Middletown, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Bloomfield, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Fulton, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Woodacre, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Santa Rosa, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Angwin, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Woodacre, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Cloverdale, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Tomales, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Day Shift Remote Customer Service information

See Santa Rosa, CA salary details

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$21

$32

How much do day shift remote customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for day shift remote customer service in Santa Rosa, CA is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.65 per hour, depending on experience, location, and employer.

What is a day shift remote customer service job?

Day shift remote customer service jobs involve assisting customers with their inquiries, complaints, or orders during regular daytime hours, all while working from home or another remote location. These roles typically require strong communication skills, a reliable internet connection, and the ability to use customer service software. Employees may handle support via phone, email, chat, or social media, providing solutions and ensuring customer satisfaction. Day shift positions are ideal for those who prefer traditional work hours and value work-from-home flexibility.

What are the key skills and qualifications needed to thrive as a day shift remote customer service representative?

To thrive as a Day Shift Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office applications is typically required. Exceptional patience, active listening, and self-motivation are valuable soft skills for excelling in a remote environment. These skills ensure efficient issue resolution, positive customer experiences, and reliable performance with minimal supervision.

What are some common challenges faced by day shift remote customer service representatives, and how can they be managed?

Day Shift Remote Customer Service representatives often face challenges such as maintaining effective communication without in-person cues, managing high call or ticket volumes, and staying motivated while working independently. To manage these challenges, it's important to establish a structured daily routine, use collaboration tools to stay connected with your team, and leverage available training resources. Regular check-ins with supervisors and peers can also help address concerns promptly and foster a sense of teamwork even while working remotely.

What is the difference between Day Shift Remote Customer Service vs Night Shift Remote Customer Service?

AspectDay Shift Remote Customer ServiceNight Shift Remote Customer Service
Work HoursTypically 9 AM - 5 PM or similar daytime hoursUsually overnight or late evening hours, e.g., 10 PM - 6 AM
Work EnvironmentRemote, home-based with standard daytime communicationRemote, home-based with night-time communication
Required CredentialsCustomer service experience, basic computer skillsCustomer service experience, basic computer skills
Employer & Industry UsageCommon in retail, tech, and service industriesCommon in call centers, tech support, and service industries

Both roles involve remote customer service with similar credentials and work environments. The main difference lies in shift hours, with day shift working during daytime hours and night shift during overnight hours. Your choice depends on your preferred schedule and availability.

What are popular job titles related to Day Shift Remote Customer Service jobs in Santa Rosa, CA?

For Day Shift Remote Customer Service jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Day Shift Remote Customer Service jobs in Santa Rosa, CA look for?

The top searched job categories for Day Shift Remote Customer Service jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Day Shift Remote Customer Service jobs?

Cities near Santa Rosa, CA with the most Day Shift Remote Customer Service job openings:

Day Shift Remote Customer Service jobs near you

Remote Travel Customer Service Representative

Napa, CA • Remote

Rudyb Travel
See more jobs at Rudyb Travelexternal

$18.25 - $24.75/hr

Full-time

Posted 29 days ago

Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.

Apply