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LOCATION: KAUAI VETERANS MEMORIAL HOSP | Clinical Informatics
POSITION STATUS: 1.00 | Exempt
SALARY RANGE: BU00
SALARY RATE: Negotiable (Annual Salary) based on the FTE
JOB DUTIES: This is a regional position located in the Clinical Informatics department of the Hawai'i Health Systems Corporation (HHSC) Kaua'i Region, a public benefit corporation of the State of Hawai'i. HHSC Kaua'i Region consists of Kaua'i Veterans Memorial Hospital (KVMH) and Samuel Mahelona Memorial Hospital (SMMH), both critical access hospitals, along with The Kaua'i Region Clinics and its affiliated entities.
The Clinical Informatics department is responsible for optimizing the use of health information technology to enhance patient care and clinical operations. This includes the development, implementation, and management of electronic health records (EHR) systems, ensuring data integrity and security, and facilitating seamless communication between healthcare providers. The department also analyzes clinical data to improve decision-making, supports clinical workflows through technology integration, and provides training and support to staff on informatics tools and practices. Additionally, Clinical Informatics plays a key role in promoting evidence-based practices and ensuring compliance with regulatory requirements, ultimately striving to improve patient outcomes and enhance the quality of care delivered.
This role leads the design, implementation, and optimization of data-driven systems to support clinical, operational, and research initiatives. It combines strategic leadership with hands-on technical involvement, ensuring that informatics solutions enhance decision-making, patient outcomes, and operational efficiency. The position collaborates closely with clinicians, IT teams, and department leaders to ensure that technology supports all facets of care delivery. Responsibilities include developing clinical decision support tools, standardizing documentation practices, implementing data-driven quality improvement initiatives, and performing other pertinent duties as assigned.
The role may require working shifts, weekends, holidays, irregular hours, and extended hours. It necessitates travel to each facility or clinic within the region and may involve off-island travel for training or education related to the EHR systems.
This position reports directly to the Regional Chief Medical Officer (RCMO), position number 109715, or their designee.
THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.
EDUCATION: Graduation from an accredited college or university with a Master's degree in Informatics, Healthcare Administration, Public Health, Information Systems, Nursing Informatics, or Biomedical Informatics, or related field. A PhD or DNP in Informatics, Health Systems Leadership, or a related field is preferred. Relevant substitutions may be considered.
LICENSURES: A current license to practice as a professional registered nurse (RN) in the State of Hawai'i, or a current license to practice medicine in the State of Hawai'i as a Doctor of Medicine (MD) or Doctor of Osteopathy (DO). Possession of a current, valid State of Hawai'i type #3 driver's license is preferred.
CERTIFICATIONS: Possess either of the following at time of hire: Certified Professional in Healthcare Information and Management Systems (CPHIMS) from HIHMSS; Certified Associate in Healthcare Information and Management Systems (CAHIMS); American Nurses Credentialing Center (ANCC) Informatics Nursing Certification (RN - BC); Clinical Informatics Board Certification (ABPM); Health Information Certification (AHIMA); Project Management Professional (PMP); Certified Health Data Analyst (CHDA) in Epic, Tableau, Oracle.
EXPERIENCE: A minimum of five to seven (5-7) years of experience in healthcare informatics or a related field is required. Within this timeframe, candidates must have at least two and one-half (2½) years of clinical or technical experience in a critical access hospital.
SUPERVISORY EXPERIENCE: A minimum three (3) years of supervisory experience in a managerial role is required, encompassing the following responsibilities: (1) assigning work, setting priorities, and monitoring team performance; (2) conducting performance evaluations and providing mentorship; (3) managing conflict, mediating disputes, and promoting team cohesion; (4) fostering a culture of accountability and collaboration; and (5) leading multidisciplinary teams.
DESIRED SKILLS:

• Knowledge of: Healthcare operations, clinical workflows, and data-driven decision-making; electronic health record (EHR) systems (Epic, Cerner, Oracle Health); health information systems, data governance, and interoperability standards (HL7, FHIR, DICOM); health data privacy, security, and regulatory compliance (HIPAA, HITECH, CMS); applications of AI, machine learning, or predictive analytics in healthcare.

• Ability to: Manage and develop multidisciplinary teams; translate complex data concepts into actionable insights for clinical and operational leaders; align informatics initiatives with organizational goals; foster a data-driven culture and enhance data literacy across departments.

• Additional Desirable Skills: Proven leadership and supervisory experience; proficiency with data analytics and reporting tools (Power BI, Tableau, SQL, Epic Cognito); demonstrated experience in managing large-scale informatics or technology projects using Agile, Lean, or PMI methodologies; excellent communication skills; strategic and critical thinking; experience in implementing or optimizing decision support tools and data-driven quality improvement programs; experience with data warehouse design and integration across multiple healthcare systems.

ALL CIVIL SERVICE JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS
The Hawaii Health Systems Corporation is an equal opportunity employer and complies with applicable state and federal laws relating to employment practices
QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek. Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.
MERIT OR CIVIL SERVICE SYSTEM: You must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted.
CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under the federal law for unrestricted employment and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.
VETERAN'S PREFERENCE: If you are claiming Veteran's Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.
HEALTH AND PHYSICAL REQUIREMENTS: Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation. Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodations should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.
MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen. The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.
CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically, and any associated costs may be borne by the applicant. Applicable checks may include, but are not limited to, state and federal criminal history records, child abuse and neglect registry check, adult protective services registry and sex offender registry records, etc. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.
IMPORTANT APPLICATION/EMPLOYMENT INFORMATION
Administrative Review, subsequent appeals: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include: 1) The job title(s) and recruitment number(s), 2) the specific reason(s) you are requesting the review noting if there is statute or rule violation, and 3) any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection. If you do not agree with the Administrative Review, you may file a Formal Compliant and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.
CONTACT INFORMATION: KAUAI VETERANS MEMORIAL HOSP is located at 4643 Waimea Canyon Drive, Waimea, HI 96796. For employment opportunities, please contact KVMH: (808) 338-6133 | SMMH: (808) 823-4145, email: kauaijobs@hhsc.org or visit our website at https://www.hhsc.org/.
Persons with Disabilities may contact the Recruitment Office to discuss special needs in applying at KVMH: (808) 338-6133 | SMMH: (808) 823-4145, kauaijobs@hhsc.org.