*This position is Full Time, Non-exempt Hourly; Starting Range $20.20 to $22.72; Day (8am-5pm) and Night Shifts (1pm-9:30pm)ย
The Grant Case Manager is responsible for tracking unsheltered guestsโ progress through case management and ensuring the effective administration of various grant programs. Ensure timely documentation of servicesย (including but not limited to case files, client outcomes, and agency technical reports) and timely data input intoย applicable system. Work within the Housing First best practices and in collaboration with the Continuum ofย Care (CofC) and Consolidated Entry System (CES). As this position is funded by grant resources, itsย continuation is dependent on the availability of grant funding. Given our successful track record, we anticipateย the acquisition of additional future grants.
Provide comprehensive case management for unsheltered guests eligible for financial assistanceย through the various grants. Also provide case management for unsheltered guests who areย housed in our Interim & Permanent Housing programs and those seeking emergency shelter.ย Conduct initial intake in coordination with United Way 211 via the CES, when applicable. Establishย and maintain comprehensive case files, including guestsโ Individual Housing Action Plan (IHAP)ย and required documentation for income eligibility and financial assistance. Identify and coordinateย wrap-around support services necessary for guest stabilization and sustainability. Track guestย goals, milestones and outcomes, which will require conducting home visits. Ensure the privacyย and security of all guest records containing Personal Identifiable Information (PII). Answer emailsย and calls, maintain a calendar of events, and ensure accurate and up-to-date record-keeping forย grant monitoring. Assist in preparing materials for various programs using software such asย Microsoft Word, PowerPoint, Excel and Publisher. Uphold the current policies, procedures, andย best practices for intake and service distribution across all programs.ย
Enter guest information accurately into the County HMIS system and verify entries through theย production of technical reports.
Collaborate with the Street Outreach Specialist, Housing Resource Specialist, and CAPย Coordinator to leverage resources for guests seeking additional supportive services. Assist withย class scheduling, set-up and record keeping. Attend case conferencing meetings and participateย in CityLink outreach events that support wrap-around services such as: CEOโs in the Park, Holidayย Food Baskets and Christmas Toy Store. Perform other duties as assigned.ย
Participate in โAll-Inโ events, Prayer Mountain, Spiritual Growth Check List, etc.
Full Time WOLCC Employee Benefits:
Employer Paid Options- Health Insurance (Medical, Dental, Vision)
Employer Paid- $10K Life/AD&D Insurance Policy
Employer Paid- Short Term Disability Insurance
Voluntary Insurance Offered (Life, Disability, AFLAC, Long-Term Care)
2 Weeks Paid Accrued Vacation per Year
1 Week Sick Paid Leave per Year
8.5 Paid Holidays per Year
1 Paid Floating Holiday per Year
2 Weeks Accrued Paid Mission Time Every 3 Years
Up to 10 Days Paid for Jury Duty
Paid Bereavement Leave available
403(b) Retirement Savings WOL Matching
WOLCS Tuition Discount
โขย ย ย 2-3 yearsโ professional experience, knowledge, and/or education in case management Function/Technical Skills
โขย ย ย Must have knowledge of or possess the ability to learn of community resources
โขย ย ย Strong professional and interpersonal communication skills
โขย ย ย Experience with county database management in a community setting; non-profit organizations other agencies
โขย ย ย Intermediate knowledge of office technology tools including web-based, Facebook, Instagram, MS Office, Publisher
โขย ย ย Demonstrated ability to organize and track data for program outcomes
โขย ย ย Fluency in Spanish preferred
โขย ย ย Aspire to be a Christian role model in accordance with 1 Timothy, chapter 3
โขย ย ย Maintain a consistent relationship with God, demonstrate a strong and growing walk with Christ and live a Biblical lifestyle that honors Christ
โขย ย ย Be personally committed to the ideals, values and mission of WOL
โขย ย ย Ability to appropriately handle confidential information; refraining from gossip
โขย ย ย Ability to resolve issues according to Matthew 18
โขย ย ย Be/become a Member at Water of Life and regularly attend its weekend services
โขย ย ย Satisfactory background check