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Day 5G Protocol Testing Jobs in Texas (NOW HIRING)

... and day-to-day management of Forward Stocking Locations. This role combines customer service ... Follow safety protocols and company policies. * Recommend tech solutions based on customer needs ...

RAN Wireless SME

Plano, TX · On-site

$70/hr

... 5G wireless networks. * Conduct deep-dive customer sessions and support new technology introductions. * Analyze wireless call protocols and resolve issues identified in lab and field testing.

RAN Wireless SME

Plano, TX · On-site

$70/hr

... 5G wireless networks. * Conduct deep-dive customer sessions and support new technology introductions. * Analyze wireless call protocols and resolve issues identified in lab and field testing.

Familiar with 5G testing and troubleshooting for diminished throughput using different protocols TCP/UDP etc. performing Site Shakedown, ATPs, Scanner drives and other Field activities as needed

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Infographic showing various Day 5G Protocol Testing job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

5G Installation and Inventory Expert

Asurion

Austin, TX • On-site

$20.50/hr

Full-time

Re-posted 8 days ago


Asurion rating

7.2

Company rating: 7.2 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

137th of 224 rated it services


Job description

Title: 5G Installation and Inventory Expert

Pay Rate: $20.50 / hr with up to 5% annual bonus

Schedule: Must be willing to work a flexible schedule between 8:00 AM - 7:00 PM daily. Weekend availability is required.

Job Description: As an Installation and Inventory Expert, you'll provide exceptional customer experiences through 5G Internet installations, in-person tech support, and day-to-day management of Forward Stocking Locations. This role combines customer service, supply chain support and product upselling to keep our operations running smoothly.

If you're passionate about technology, customer service, and logistics, we'd love to have you on our team!

What You'll Be Doing:

  • Drive your own vehicle to install, repair, and activate 5G equipment at customer locations.
  • Provide setup, troubleshooting, and tech support for devices like smartphones and tablets.
  • Ensure customer satisfaction through professional, timely service.
  • Document service tickets and update software programs as needed.
  • Travel to pick up devices and assist with warehouse operations.
  • Follow safety protocols and company policies.
  • Recommend tech solutions based on customer needs and resolve device issues; upsell Asurion products
  • Meet or exceed key performance indicator metrics for performance goals.


What We're Looking For:

  • Exceptional customer service skills, with the ability to build rapport, adapt communication, and resolve technical issues efficiently.
  • Self-motivated, adaptable, and collaborative in fast-paced or ambiguous environments.
  • Flexible to travel on short notice (including overnight) and work evenings, weekends, and around pets.
  • Ability to recommend products based on customer needs and deliver a premier service experience.

Qualifications:

  • 1+ years of customer service or retail sales experience preferred.
  • Valid driver's license, one year of driving experience, and a vehicle with storage capacity.
  • Comfortable standing, climbing ladders (up to 6 feet), and lifting up to 25 lbs.
  • Strong communication skills and basic understanding of supply chain and logistics.
  • Ability to work flexible hours and weekends 7 days a week between 8 am and 7 pm.

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