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Database Support Analyst Jobs (NOW HIRING)

Harris

Support Analyst

Allen, TX · On-site

$60K - $70K/yr

Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property ... Demonstrate solid proficiency with SQL Server databases and the Microsoft 365 suite (Teams, Word ...

Harris

Support Analyst

Allen, TX · On-site

$60K - $70K/yr

Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property ... Demonstrate solid proficiency with SQL Server databases and the Microsoft 365 suite (Teams, Word ...

Colorado CustomWare

Support Analyst

Allen, TX

$60K - $70K/yr

Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property ... Demonstrate solid proficiency with SQL Server databases and the Microsoft 365 suite (Teams, Word ...

Harris

Support Analyst

Michigan, ND · On-site

$60K - $70K/yr

Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application ... Investigate, manage, track, and close client support issues, including those related to database ...

Harris

Support Analyst

Ohio, IL · On-site

$60K - $70K/yr

Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application ... Investigate, manage, track, and close client support issues, including those related to database ...

Harris

Support Analyst

Indiana, PA · On-site

$60K - $70K/yr

Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application ... Investigate, manage, track, and close client support issues, including those related to database ...

Harris

$60K - $70K/yr

Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application ... Investigate, manage, track, and close client support issues, including those related to database ...

Noblesoft Technologies

Support Analyst

Allentown, PA · On-site

Position-Support Analyst Location-Allentown, PA or Houston, TX Position Summary * The Support ... T4 and Nest databases. * Maintain and update Excel VBA-based scheduling tools, ensuring ...

Caterpillar

Digital Tech Support Analyst

Chicago, IL · On-site

$99K - $133K/yr

Additionally, the applicant must have employment experience with: (1) Relational databases support ... Analyst / Reference # R0000379812 ] #LI-DNI . This position requires working onsite five days a ...

Caterpillar Brazil

Digital Tech Support Analyst

Chicago, IL · On-site

$99K - $133K/yr

Additionally, the applicant must have employment experience with: (1) Relational databases support ... Analyst / Reference #** **R0000379812****] #LI-DNI**.### ### This position requires working onsite ...

Harris

$50K - $55K/yr

SUPPORT ANALYST Fully Remote | Full-Time | Customer Support | Reports to Manager, Support Services ... Working knowledge of SQL, databases, APIs, or reporting tools * Experience creating knowledge-base ...

STAND 8

Lead Support Analyst

Manhattan, NY · On-site

The Lead Support Analyst plays a critical leadership role within the Scheduling Platforms group ... Manage change control activities, including database updates, configuration changes, and off-hours ...

mthree

Production Support Analyst

Manhattan, NY · On-site

Required : • Application Support Analyst • Global Environment Experience • Database manipulation in SQL • L1/L2 Support • Unix/Linux ideally with Scripting (Bash/Shell/Python) Preferred ...

Yotta Systems INC

Sybase DBA

Alpharetta, GA · On-site

Provide 24x7/production support , monitoring, and incident resolution. * Perform performance tuning ... cause analysis. * Manage backup/recovery, replication, HA/DR, and failover activities.

Esker

Support Analyst

Middleton, WI · On-site +1

$53K - $68K/yr

Join Esker as a Support Analyst Esker is a global leader in AI-powered business solutions for the ... Familiarity with Javascript, XML, JSON, relational databases is a plus * Familiarity with ticketing ...

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Database Support Analyst information

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$37

$72

How much do database support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for database support analyst in the United States is $37.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $44.71 per hour, depending on experience, location, and employer.

What does a database support analyst do?

A Database Support Analyst is responsible for maintaining and troubleshooting database systems to ensure their performance, security, and reliability. They help manage data storage, perform regular backups, resolve user issues, and optimize database queries. These professionals often work with IT teams to implement upgrades, monitor database health, and assist with data recovery. Their goal is to ensure that data is accessible, protected, and efficiently managed for organizational use.

What are the key skills and qualifications needed to thrive as a database support analyst?

To thrive as a Database Support Analyst, you need a solid understanding of database management, SQL, troubleshooting, and a relevant degree in computer science or information technology. Familiarity with database platforms like Oracle, SQL Server, or MySQL, as well as knowledge of backup and recovery tools, is typically required. Strong analytical thinking, attention to detail, and effective communication help you resolve issues and collaborate with users and IT teams. These skills are crucial for maintaining data integrity, ensuring system reliability, and providing timely support to end-users.

What are some common challenges faced by database support analysts, and how can they be addressed?

Database Support Analysts often encounter challenges such as troubleshooting performance issues, managing data integrity, and responding to unplanned outages or user access problems. To address these, analysts typically rely on established monitoring tools, clear communication with development and operations teams, and thorough documentation of processes and incidents. Proactively staying updated on the latest database technologies and best practices also helps in anticipating and minimizing potential issues.

What is the difference between Database Support Analyst vs Database Administrator?

AspectDatabase Support AnalystDatabase Administrator
CertificationsSQL, Microsoft Certified, CompTIAOracle Certified, Microsoft Certified, SQL certifications
Work EnvironmentSupport teams, help desk, troubleshootingDatabase management, performance tuning, security
ResponsibilitiesAssist users, troubleshoot issues, monitor database healthDesign, implement, maintain, and optimize databases

The Database Support Analyst primarily focuses on troubleshooting, user support, and maintaining database health, often working closely with support teams. In contrast, the Database Administrator handles the design, security, and optimization of databases, with a broader scope of responsibilities. Both roles require similar certifications and are integral to database management but differ in their core functions and daily tasks.

Is a database support analyst job in demand?

Database support analyst roles are in demand due to the increasing reliance on data management and IT infrastructure across industries. These positions often require knowledge of database systems like SQL and experience with troubleshooting, making them valuable in organizations seeking to maintain data integrity and security.
More about Database Support Analyst jobs

What are popular job titles related to Database Support Analyst jobs?

For Database Support Analyst jobs, the most frequently searched job titles are:

Database Support Analyst jobs near you
Infographic showing various Database Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $77,155 per year, or $37.1 per hour.

Support Analyst

Allen, TX • On-site

Harris
Accounting Services • 1 - 5K employees
Learn more about Harrisexternal

$60K - $70K/yr

Full-time

Medical, Dental, Life, PTO

Re-posted 3 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

82nd of 247 rated software companies

Job description

Support Analyst
Harris Govern - Allen, Texas

Harris Govern is a software provider for the property tax and appraisal industry. We place a high value on customer relationships to promote 'customers for life' and focus on developing collaborative, mutually beneficial partnerships with our customers and colleagues.

We are currently seeking a Support Analyst to join our team!

Details

At Harris Govern, Support Analysts are responsible for providing support services to our clients utilizing in-house support tools (phone, live chat, help ticket system), as well as customer training, trade shows, and onsite client visits.Support Analysts in this role will assist clients in the usage and understanding of our Appraisal & Tax Collection software packages used by local governmental agencies throughout the state ofTexas.

We are seeking a highly capable Support Analyst who combines strong interpersonal skills with deep technical knowledge and modern AI proficiency.

Key Responsibilities & Requirements

  • Deliver exceptional written and verbal communication while establishing, building, and maintaining effective relationships with customers, prospects, and third-party partners.
  • Demonstrate approachability, patience, strong listening skills, and the ability to thrive in a collaborative, team-oriented environment.
  • Self-manage effectively, prioritize work, and consistently meet goals and deadlines with excellent organizational skills.

Technical Expertise

  • Possess in-depth knowledge of the company's expanding library of software applications, extending well beyond basic functionality into advanced features and configurations.
  • Demonstrate solid proficiency with SQL Server databases and the Microsoft 365 suite (Teams, Word, Excel, Outlook).
  • Analyze complex issues, establish clear priorities, anticipate potential consequences, make sound decisions, and execute with meticulous attention to detail.
  • Proactively learn existing applications, new technologies, and evolving methodologies; adapt quickly to change and achieve proficiency rapidly.
  • Experience providing technical support for software applications is strongly preferred.
  • Proficient in using modern AI platforms and tools (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot, or similar enterprise AI solutions).
  • Skilled in effective AI prompting techniques, including prompt engineering, iterative refinement, and leveraging AI to accelerate research, troubleshooting, documentation, customer communication, and knowledge-base development.
  • Ability to integrate AI tools responsibly into daily workflows to improve efficiency, accuracy, and the overall quality of customer support.

This role requires a candidate who pairs traditional technical support excellence with the ability to harness AI as a force multiplier in solving problems and delivering outstanding service.

What we offer?

  • Compensation will be commensurate with experience, technical abilities, industry knowledge, and job responsibilities.
  • Harris offers excellent fringe benefits including a generous vacation policy and health, dental, life and disability insurance.

#WeAreHarris

Salary range: $60,000 - $70,000 USD per year.

What Harris Computer employees say

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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