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Database Support Analyst Jobs (NOW HIRING)

Smart Stream

Support Analyst

Jacksonville, FL · Remote

Vacancy Name Support Analyst Vacancy Reference VN2420 Location Country United States Location City ... database queries in order to progress support call investigations • Work well in a team ...

ShiftCode Analytics

Trade Support Analyst

Boston, MA · Hybrid

Trade Support Analyst Location - Boston MA Rate - DOE (C2H) Work is on site Tuesday - Thursday ... Demonstrated expertise of SQL, Oracle and/or Access Databases Demonstrated client relationship and ...

Noblesoft Technologies

Support Analyst

Allentown, PA · On-site

Position-Support Analyst Location-Allentown, PA or Houston, TX Position Summary * The Support ... T4 and Nest databases. * Maintain and update Excel VBA-based scheduling tools, ensuring ...

Hansen Technologies

Support Analyst

Bethlehem, PA · On-site

Support Analyst Onsite - Buenos Aires, Argentina Who Are We Hansen (ASX: HSN) is a global provider ... Familiarity with ticketing systems (e.g., Jira), Oracle databases, and UNIX/Linux environments.

Clearwater Analytics

Product Support Analyst

Boise, ID · On-site

The Product Support Analyst (PSA) plays a key role in ensuring the reliability and usability of ... The role requires strong analytical skills, comfort working with databases and queries, and the ...

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How much do database support analyst jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for database support analyst in the United States is $37.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $44.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Database Support Analyst, and why are they important?

To thrive as a Database Support Analyst, you need a solid understanding of database management, SQL, troubleshooting, and a relevant degree in computer science or information technology. Familiarity with database platforms like Oracle, SQL Server, or MySQL, as well as knowledge of backup and recovery tools, is typically required. Strong analytical thinking, attention to detail, and effective communication help you resolve issues and collaborate with users and IT teams. These skills are crucial for maintaining data integrity, ensuring system reliability, and providing timely support to end-users.

What are some common challenges faced by Database Support Analysts, and how can they be addressed?

Database Support Analysts often encounter challenges such as troubleshooting performance issues, managing data integrity, and responding to unplanned outages or user access problems. To address these, analysts typically rely on established monitoring tools, clear communication with development and operations teams, and thorough documentation of processes and incidents. Proactively staying updated on the latest database technologies and best practices also helps in anticipating and minimizing potential issues.

What does a Database Support Analyst do?

A Database Support Analyst is responsible for maintaining and troubleshooting database systems to ensure their performance, security, and reliability. They help manage data storage, perform regular backups, resolve user issues, and optimize database queries. These professionals often work with IT teams to implement upgrades, monitor database health, and assist with data recovery. Their goal is to ensure that data is accessible, protected, and efficiently managed for organizational use.

What is the difference between Database Support Analyst vs Database Administrator?

AspectDatabase Support AnalystDatabase Administrator
CertificationsSQL, Microsoft Certified, CompTIAOracle Certified, Microsoft Certified, SQL certifications
Work EnvironmentSupport teams, help desk, troubleshootingDatabase management, performance tuning, security
ResponsibilitiesAssist users, troubleshoot issues, monitor database healthDesign, implement, maintain, and optimize databases

The Database Support Analyst primarily focuses on troubleshooting, user support, and maintaining database health, often working closely with support teams. In contrast, the Database Administrator handles the design, security, and optimization of databases, with a broader scope of responsibilities. Both roles require similar certifications and are integral to database management but differ in their core functions and daily tasks.

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What job categories do people searching Database Support Analyst jobs look for? The top searched job categories for Database Support Analyst jobs are:
Database Support Analyst jobs near you

Contract Database Support SME (15.39)

OCT Consulting, LLC

Washington, DC • On-site, Remote

$90K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

OCT Consulting is a business management and technology consulting firm that supports Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.
Responsibilities and Duties
OCT currently has an opening for a Contract Database Support SME to support a client. This position is contingent upon contract award.
The SME serves as the dedicated resource that ensures accuracy, usability, and security in the contract data environment. This person will be a SME in modern database and reporting tools, including Microsoft 365 applications, SharePoint Online, and SQL-based systems.
Day to day responsibilities include:
• Database Development and Maintenance: Design and update database structures, forms, queries, and dashboards to meet evolving acquisition and contracting requirements, leveraging modern tools such as SQL Server, SharePoint Online lists/libraries, and Power Platform.
• Testing and Quality Assurance: Conduct functional and regression testing of database modifications to ensure accuracy, reliability, security, and compliance with agency standards.
• Documentation: Prepare and maintain technical documentation for database objects, workflows, integrations, and user guidance to support continuity of operations and knowledge transfer.
• Reporting and Analytics: Develop and refine reports, queries, and interactive dashboards using Power BI and other analytics tools to provide actionable insights into acquisition activities, contract status, and resource utilization -- responding to queries and questions as needed.
• Transition Support: Assist in possible migration to a new integrated contract writing and financial management system, including creation of a legacy data repository to preserve historical records, ensure data integrity, and enable seamless access to archived information.
• Technical Expertise: Provide advisory support and troubleshooting for database-related issues, leveraging SME-level proficiency in Microsoft 365, Power Platform, SharePoint Online, and SQL-based solutions to optimize performance, usability, and scalability.
• Data Extraction & Validation: Extract and validate contract and procurement data, ensuring accuracy, completeness, and consistency of all outputs to support reliable acquisition decision-making.
• Contract Data Analytics: Produce recurring reports and conduct trend analyses on obligations, expenditures, and contract actions, identifying anomalies, compliance risks, and inefficiencies to strengthen oversight and improve contract execution.
Requirements
Qualifications/Requirements
• Bachelor's degree in information technology or related field
• 10+' years experience in database support roles
• Proficiency in SQL Server including query writing and database design
• Highly proficient in Microsoft 365 applications (Excel, Power BI)
• Proficiency in SharePoint Online
• Experience utilizing Power BI and other analytics tools to develop reports, queries, and interactive dashboards
• Ability to obtain and maintain required security clearance; background investigation may involve credit, fingerprint, and law enforcement agency checks
• Fully remote/telework position with requirement to use camera during Microsoft Teams meetings when directed
Benefits
Benefits
OCT offers competitive compensation packages and a full suite of benefits which includes:
  • Medical, Dental, and Vision insurance
  • Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee's gross salary
  • Paid Time Off and Standard Government Holidays
  • Life Insurance, Short- and Long-Term disability benefits
  • Training Benefits

Salary Range: $90,000 - $115,000 yearly commensurate with experience, education, etc.
About OCT Consulting
OCT Consulting LLC is a Small Business (SB) providing professional services and information technology solutions to the Federal government and commercial clients. Founded in 2013, we bring the agility of operations and a management team with a track record of leading successful engagements at major Federal government agencies.
At OCT we believe in creating a work environment where employees can thrive based on their abilities, skills, and achievements. We are dedicated to providing career growth and professional development based on individual merit and fostering a workplace where everyone's contributions are valued and recognized.

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