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Database Application Support Analyst Jobs (NOW HIRING)

33Floors

Application Support Analyst

Charlotte, NC

$50K/yr

Application Support Analyst Internal Title:Analyst, Support Location: Charlotte, NC Type ... Exposure to SQL, databases, reporting tools, or data validation is a plus but is not required.

Rbfcu

IT Application Support Analyst

San Antonio, TX · On-site +1

The IT Application Support Analyst exhibits creativity in issue resolution and takes initiative to ... Deep understanding of operating systems, databases, network, and software applications * Strong ...

Rbfcu

IT Application Support Analyst

San Antonio, TX · On-site +1

The IT Application Support Analyst exhibits creativity in issue resolution and takes initiative to ... Deep understanding of operating systems, databases, network, and software applications * Strong ...

Napa Valley College

Application Support Analyst

Napa, CA · On-site

$81K - $114K/yr

DESCRIPTION Napa Valley College is seeking an Applications Support Analyst for the Institutional ... database architecture and structures; Inter/Intranet applications; data security; project ...

Sonsoft Inc

Application Support Analyst

Weehawken, NJ · On-site

... database schemata => Shell scripting => Perl scripting => UNIX: Analyzing logs, editing files. => Implementing changes using pre-defined methods => Ticketing software like Service Now will be ...

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Database Application Support Analyst information

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How much do database application support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for database application support analyst in the United States is $37.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $44.71 per hour, depending on experience, location, and employer.

What does a database application support analyst do?

A Database Application Support Analyst is responsible for maintaining and supporting database-driven applications within an organization. They troubleshoot issues, optimize performance, ensure data integrity, and provide technical support to users of these applications. Their role often involves collaborating with developers, database administrators, and end-users to resolve problems, implement updates, and ensure the smooth operation of business-critical database systems. They may also help with data migration, backups, and security measures to protect sensitive information.

What are the key skills and qualifications needed to thrive as a database application support analyst, and why are they important?

To thrive as a Database Application Support Analyst, you need strong analytical skills, experience with SQL databases, troubleshooting abilities, and often a degree in computer science or a related field. Familiarity with database management systems (such as Oracle, SQL Server, or MySQL), ticketing tools, and sometimes ITIL certification are typically required. Excellent communication, problem-solving, and time management skills help analysts effectively resolve user issues and collaborate with technical teams. These skills and qualifications are crucial for ensuring application reliability, minimizing downtime, and providing high-quality technical support.

What are some common challenges faced by database application support analysts, and how can they be addressed?

Database Application Support Analysts often encounter challenges such as troubleshooting complex application issues, managing database performance, and ensuring data security. These challenges can be addressed by developing strong problem-solving skills, staying current with database technologies, and collaborating closely with developers and system administrators. Regular communication with end-users and proactive monitoring of database systems also help in quickly identifying and resolving issues, ensuring optimal application performance.

What is the difference between Database Application Support Analyst vs Database Administrator?

AspectDatabase Application Support AnalystDatabase Administrator
Primary FocusSupports and troubleshoots database applications and user issuesManages, maintains, and optimizes database systems
CertificationsSQL, Oracle, or related support certificationsOracle DBA, Microsoft SQL Server certifications
Work EnvironmentHelpdesk, support teams, IT departmentsDatabase teams, IT infrastructure teams
ResponsibilitiesApplication support, user assistance, issue resolutionDatabase design, performance tuning, backups, security

The Database Application Support Analyst primarily focuses on supporting database applications and assisting users with issues, while the Database Administrator manages the overall health, security, and performance of database systems. Both roles require similar certifications and often work within the same industry environments, but their core responsibilities differ significantly.

What is the average salary for a database application support analyst in the US?

The average salary for a database application support analyst in the US typically ranges from $60,000 to $85,000 per year, depending on experience, location, and certifications. Professionals in this role often require knowledge of database management systems like SQL Server or Oracle and may work in support or troubleshooting environments.

What cities are hiring for Database Application Support Analyst jobs?

Cities with the most Database Application Support Analyst job openings:

What states have the most Database Application Support Analyst jobs?

States with the most job openings for Database Application Support Analyst jobs include:

What are popular job titles related to Database Application Support Analyst jobs?

For Database Application Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Database Application Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $77,155 per year, or $37.1 per hour.

Application Support Analyst

Blue Ash, OH • On-site

Golden Resources. Inc.
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PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Description

Job Description

  • Level 3 (LV3) Support, Site Reliability, and Operations Engineer supporting Next Generation Point of Sale (NGPOS) platform
  • This team is embedded within the engineering organization, partnering directly with developers throughout the SDLC rather than sitting in a separate support silo
  • We care more about problem-solving instinct, curiosity, and drive than a checklist of prior experience the items below describe a strong match, not a hard bar, and candidates early in their career or without every listed skill are encouraged to apply
  • In office, Blue Ash, OH 5 days a week; willingness to travel and provide onsite support for new go-lives, pilots, and rollouts
  • Participate in a scheduled on-call rotation (nights/weekends/holidays) for 24x7 support; PTO/leave may be restricted during peak retail periods and major go-lives
  • Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience) preferred; prior experience in application support, operations, or engineering is a plus but not required
  • Exposure to Point of Sale systems in enterprise environments is helpful; some experience with Java is preferred, Go is a plus
  • Any exposure to SQL or NoSQL databases (e.g., MongoDB), scripting (Shell, PowerShell, or Python), or ITSM/monitoring tooling (ServiceNow, Jira, Confluence, Splunk, Grafana, or equivalent) is a plus willingness to learn these on the job matters more than prior mastery
  • Interest in or willingness to learn payment card security standards (PCI-DSS)
  • Excellent oral and written communication skills; able to translate between business users and Technology teams
  • Familiarity with the Agile process is helpful; experience as a Scrum Master a plus
  • Willingness to speak up and challenge developers on Agile best practices and definitions of done during refinement and QA
  • Accountable for driving support tickets and emails to resolution
  • Good judgment under pressure; able to prioritize across competing support, testing, and scrum-master duties

Key Responsibilities

Key Responsibilities

  • Partner with cross-functional teams to expedite issue resolution and manage to SLAs
  • Support and maintain infrastructure and applications, including off-hours support (24 x 7) as required
  • Test infrastructure and application changes
  • Establish priorities and develop functional and programming specifications for application enhancements and modifications
  • Participate in the application technical design process; design, code, and unit test application changes using SDLC best practices
  • Complete estimates and work plans for design, development, implementation, and rollout tasks
  • Monitor systems, consoles, and performance for service interruptions or delays
  • Address and resolve infrastructure system failures
  • Execute, log, and report break/fix changes, service requests, and support activities
  • Maintain operational procedures, processes, and scripts; follow documented processes to ensure infrastructure stability
  • Own incident and problem management: drive major incident response, root cause analysis, and post-incident reviews
  • Champion engineering standards and continuously improve software delivery processes
  • Build partnerships across application, business, and infrastructure teams
  • Independently execute large projects and lead other analysts in completing projects

Apply