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Database Application Support Analyst Jobs in Illinois

Seko Logistics

Application Support Analyst

Schaumburg, IL · On-site

$58K - $84K/yr

Provide SOPs to Service Desk personnel to prevent escalation of issues to the application support ... Act as a junior business analyst in regard to troubleshooting issues from a business perspective

Seko Logistics

Application Support Analyst

Schaumburg, IL · On-site +1

$58K - $84K/yr

Provide SOPs to Service Desk personnel to prevent escalation of issues to the application support ... Act as a junior business analyst in regard to troubleshooting issues from a business perspective

Harris

Support Analyst

Ohio, IL · On-site

$60K - $70K/yr

... database and functions of the application(s). They will also be responsible for contributing to a ... As a Support Analyst, you will provide application support and expertise to both our customers and ...

Caterpillar

Digital Tech Support Analyst

Chicago, IL · On-site

$99K - $133K/yr

... Analyst, Application Support Specialist, Technical Support Engineer, or related occupation. Additionally, the applicant must have employment experience with: (1) Relational databases support ...

Talan Group

GMI Application Support - Chicago

Chicago, IL · On-site

$85 - $120/hr

We are seeking an Experienced Application Support Analyst with strong expertise in GMI trading and clearing platforms. Responsible for supporting critical production applications, troubleshooting ...

Cloudspirit

GMI Application Support - Chicago

Chicago, IL · On-site

$85 - $120/hr

We are seeking an Experienced Application Support Analyst with strong expertise in GMI trading and clearing platforms. Responsible for supporting critical production applications, troubleshooting ...

Comtech, LLC

Application Support Manager

Chicago, IL

Application Support Manager Location: Chicago, IL Duration: Full Time Responsible for the planning ... Oversee and manage a team of production support analysts that resolve user initiated requests for ...

1872 Consulting

SQL Database Analyst

Chicago, IL · On-site

Job Summary : 1872 Consulting is seeking a SQL Database Analyst to help design, develop and ... application support to SQL-based systems • Automated processes with Powershell • Provide ...

pathwayRP

Support Analyst

Chicago, IL · On-site

Middle-Office support for off shore clients - London Office. Responsible for small Java/Shell ... application server (Websphere / Jboss / Weblogic). Strong relational database experience ...

Ovation Workplace Services Inc.

Be Seen First

Application Support - Supply Chain

Northbrook, IL · On-site

$20 - $23/hr

Analyze application issues, identify root causes, and coordinate timely resolutions * Maintain ... Collaborate with development, infrastructure, database, cloud, and vendor teams for issue ...

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All JobsDatabase Application Support Analyst JobsDatabase Application Support Analyst Jobs in Illinois

Database Application Support Analyst information

What does a database application support analyst do?

A Database Application Support Analyst is responsible for maintaining and supporting database-driven applications within an organization. They troubleshoot issues, optimize performance, ensure data integrity, and provide technical support to users of these applications. Their role often involves collaborating with developers, database administrators, and end-users to resolve problems, implement updates, and ensure the smooth operation of business-critical database systems. They may also help with data migration, backups, and security measures to protect sensitive information.

What are the key skills and qualifications needed to thrive as a database application support analyst, and why are they important?

To thrive as a Database Application Support Analyst, you need strong analytical skills, experience with SQL databases, troubleshooting abilities, and often a degree in computer science or a related field. Familiarity with database management systems (such as Oracle, SQL Server, or MySQL), ticketing tools, and sometimes ITIL certification are typically required. Excellent communication, problem-solving, and time management skills help analysts effectively resolve user issues and collaborate with technical teams. These skills and qualifications are crucial for ensuring application reliability, minimizing downtime, and providing high-quality technical support.

What are some common challenges faced by database application support analysts, and how can they be addressed?

Database Application Support Analysts often encounter challenges such as troubleshooting complex application issues, managing database performance, and ensuring data security. These challenges can be addressed by developing strong problem-solving skills, staying current with database technologies, and collaborating closely with developers and system administrators. Regular communication with end-users and proactive monitoring of database systems also help in quickly identifying and resolving issues, ensuring optimal application performance.

What is the difference between Database Application Support Analyst vs Database Administrator?

AspectDatabase Application Support AnalystDatabase Administrator
Primary FocusSupports and troubleshoots database applications and user issuesManages, maintains, and optimizes database systems
CertificationsSQL, Oracle, or related support certificationsOracle DBA, Microsoft SQL Server certifications
Work EnvironmentHelpdesk, support teams, IT departmentsDatabase teams, IT infrastructure teams
ResponsibilitiesApplication support, user assistance, issue resolutionDatabase design, performance tuning, backups, security

The Database Application Support Analyst primarily focuses on supporting database applications and assisting users with issues, while the Database Administrator manages the overall health, security, and performance of database systems. Both roles require similar certifications and often work within the same industry environments, but their core responsibilities differ significantly.

What is the average salary for a database application support analyst in the US?

The average salary for a database application support analyst in the US typically ranges from $60,000 to $85,000 per year, depending on experience, location, and certifications. Professionals in this role often require knowledge of database management systems like SQL Server or Oracle and may work in support or troubleshooting environments.
Infographic showing various Database Application Support Analyst job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Application Support Analyst

Chicago, IL • On-site

Societe Generale
See more jobs at Societe Generaleexternal

Full-time

Re-posted 28 days ago

Key responsibilities

  • Support and maintain software applications used by traders, sales, and middle office on the trading floor.

  • Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution.

  • Develop applications to automate manual operational tasks and build real-time monitoring tools and reports.

Job description

Department Summary:

The Global Banking Technology & Operations Department ("GBTO") has worldwide responsibility for supplying Global Banking and Investor Solutions ("GBIS") various divisions with all the IT resources necessary for them to function under competitive conditions in terms of technological standards, service quality and cost. GBTO is composed of talented professionals who every day translates ideas into action by combining the strength of our expertise in IT with a deep understanding of investment banking. Our teams are ensuring that we deliver the service our businesses need to compete and serve Societe Generale's clients. Our objective is to deliver great production services in a well-controlled, high quality and cost effective way, and to deliver competitive application systems that allow GBIS to grow its business in existing and new markets, launch new products and take advantage of new opportunities when they arise. GBTO is responsible for facilitating entry to new markets, compliance with regulatory needs, growth in business volumes, and operational efficiency improvements in our overall front to back processing environment.

Day-to-Day Responsibilities:

       Responsible for applications used by traders, sales and middle office on the trading floor.

       Responsibility includes software releases, configuration and support of all production system components and infrastructure.

       Support and maintain software applications, build systems, own related processes and deliver frequent releases with high quality.

       Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.

       Develop applications to automate manual operational tasks as well as build custom real-time monitoring tools and reports.

       Partner with global development and application support teams in New York, Chicago, Montreal, Paris, Sydney, London, Bangalore and Hong Kong. Work in follow-the-sun model.

       Extensive interaction is expected with traders, sales, supports and quants.

       Gaining in-depth exposure to both the business and technology aspects of equity & derivatives business

Technical Skills:        

       Comfortable working on UNIX / Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc).

       Experience working with relational and no-relational databases, good SQL skills.

       Programming background in scripting language (TCL, Perl, Python, etc.)

       Understanding of the Agile and Continuous delivery.

       Deep understanding of the Agile and Continuous delivery (CI/CD, Jenkins, docker, kubernetes, etc)

       Knowledge of FIX and other order/rfq/trading protocols is a must

       Understanding RabbitMQ

Competencies:

       Energetic, self-directed and self-motivated, able to build and sustain long-term relationships with business and colleagues.

       Ability to solve problems with a keen eye for details; a strong desire to learn and contribute solutions and ideas to the team.

       Exceptional analytical skills, able to apply knowledge and experience to propose creative, value driven viable solutions.

       Self-directed, independent and comfortable in a fast paced, ambiguous and matrix environments.

       Can manage multiple tasks and use judgment to prioritize and escalate to achieve desired outcomes.

       Strong verbal and written communication skills.

Desired / Plus:

       Knowledge on Capital Market and Investment Banking Activities

Qualifications:

Experience Needed:

       Support or Devops experience across all stages (inception, analysis, design,  runtime, maintenance and support).

       8 years experience in financial services industry.

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