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Data Services Assistant Jobs in Springfield, MA (NOW HIRING)

Cna

General Liability Claims Manager

Glastonbury, CT · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... Contributes to achievement of customer satisfaction targets by ensuring quality, service and cycle ...

Deloitte

Cyber Data Protection Manager

Hartford, CT · On-site

$112K - $151K/yr

Perform the role of mentor and coach to assist junior staff to develop skills by providing feedback ... services * 3+ years of total hands-on technical experience and/or architecture-level experience ...

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Data Services Assistant information

What is a data services assistant?

Data Services Assistants are professionals who support the management, organization, and maintenance of data within an organization. They often handle tasks such as data entry, quality control, database updates, and providing assistance to data teams or end-users. Their role is crucial in ensuring that data is accurate, accessible, and securely maintained, which helps organizations make informed decisions. Data Services Assistants often work in sectors like education, healthcare, business, and government, and may collaborate with IT and data analysis teams.

How does a data services assistant typically collaborate with other departments in an organization?

As a Data Services Assistant, you will often work closely with teams such as IT, data analytics, and operations to ensure accurate data entry, maintenance, and reporting. Collaboration typically involves gathering requirements, addressing data discrepancies, and supporting the implementation of new data management tools. Strong communication skills are valuable, as you'll frequently coordinate with colleagues to resolve issues and improve data workflows. This cross-functional teamwork not only supports organizational goals but also provides opportunities to learn from other departments and expand your skill set.

What are the key skills and qualifications needed to thrive as a data services assistant, and why are they important?

To thrive as a Data Services Assistant, you generally need strong attention to detail, organizational skills, and experience with data entry or management, often supported by a relevant associate's degree or equivalent experience. Familiarity with database software (such as Microsoft Access or SQL), spreadsheets, and data management systems is typically required. Strong communication, problem-solving abilities, and the ability to work accurately under deadlines are standout soft skills in this role. These skills are crucial for maintaining data integrity, ensuring efficient operations, and supporting informed decision-making within an organization.

What is the difference between Data Services Assistant vs Data Analyst?

AspectData Services AssistantData Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsBachelor's degree in data-related fields; certifications like Microsoft Excel or SQL are common
Work EnvironmentOffice settings, data entry, and support rolesOffice or remote, analyzing data, creating reports
Employer & Industry UsageBusinesses, government agencies, data support teamsOrganizations across industries, focused on data interpretation
Search & Comparison IntentUnderstanding entry-level data support rolesAnalyzing data, making insights, decision-making

The Data Services Assistant typically handles data entry, support, and basic data management tasks, often requiring minimal certifications. In contrast, Data Analysts focus on analyzing data, creating reports, and deriving insights, usually requiring a bachelor's degree and specialized skills. Both roles are essential in data-driven organizations but differ in complexity and responsibilities.

Data Services Assistant jobs near you
Infographic showing various Data Services Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Casual Facilities Service Center Assistant

Amherst, MA • On-site

Amherst College
Colleges, Universities, and Professional Schools • 51 - 200 employees
Learn more about Amherst Collegeexternal

$16 - $18/hr

Part-time

Re-posted 18 days ago

Amherst College rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Casual Facilities Service Center Assistant position. The Casual Facilities Service Center Assistant is a part-time, casual position with no benefits. The expected salary range for this job opportunity is: $16 - $18 per hour.
The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations.
The Facilities Service Center Assistant is the first point of contact and initial coordinator for most maintenance related service requests on campus. The Facilities Service Center Assistant provides customer service through the receipt and distribution of work orders, data management, and general facilities related communications with the campus community. This person greets customers, receives and transmits messages via telephone, email and two-way radio, performs basic financial functions, provides clerical support and data management, sometimes of protected and personal data. This person is expected to be present at the front desk to greet and assist all those who enter. This person will be responsible for using the work order system as a regular function of their daily duties, and will also be responsible for troubleshooting mobile device issues when needed.
Summary of Responsibilities:
Customer Service
  • Provides front-line customer interaction and support
  • Greets visitors, answers questions, and provides supplies upon request
  • Receives work requests through email, telephone calls, walk-ins, and directly through the CMMS (TMA), and enters or accepts these requests into the CMMS
  • Discerns the urgency of a request, as well as obtains the exact information needed to inform technicians so they can adequately complete work orders
  • Dispatch technicians via radio for urgent requests during regular business hours

Clerical, Data Management, Work Order Processing & CORI Processing
  • Creates reports upon request from the CMMS to track work orders
  • Coordinates communication and corresponds with customers and Facilities staff for work requests, project notifications, and accessibility notifications
  • Initiates and follows up on service requests with outside vendors and contractors
  • Maintains files and provides other clerical duties, including support to the Service Center Supervisor, Trade Shop Supervisors, and Technicians
  • Collects and secures confidential information to submit CORI checks for contractors/vendors

Qualifications:
Required
  • High School Diploma or equivalent
  • Excellent customer service, interpersonal, organizational, and time-management skills
  • Demonstrated verbal and written communication skills, including the ability to follow written and verbal instructions
  • Moderate math skills, including adding and subtracting
  • Attention to detail
  • Working knowledge of equipment such as multi-line telephones, copiers, scanners, and facsimile machines
  • Working knowledge and experience with both Microsoft Office and Google G Suite
  • Familiarity with mobile devices such as smartphones and tablets
  • Successful completion of required reference and background checks
  • An acceptable criminal offender records information (CORI) check

Preferred
  • Associate's Degree plus experience or specialized training with Microsoft Office, Google G Suite, Workday, and Computerized Maintenance Management Systems (CMMS)
  • Customer service training
  • Data entry and typing training/experience
  • Familiarity with CMMS systems (TMA)
  • Experience with Workday

Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted.(Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen.) Review of applications will begin immediately and will continue until the position is filled. Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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