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Data Rater Jobs in Remote, OR (NOW HIRING)

AGFA

Customer Support Analyst, Tier 1

OR · On-site +1

... data management. From product development to implementation, our unified Enterprise Imaging ... Ensuring a high customer satisfaction rate. * Timely handling of incidents according to Agfa ...

Agfa

Customer Support Analyst, Tier 1

OR · Remote

... data management. From product development to implementation, our unified Enterprise Imaging ... Ensuring a high customer satisfaction rate. * Timely handling of incidents according to Agfa ...

Bausch + Lomb

Manager, E-Commerce Channel - US Vision Care

OR · On-site +1

$142K - $143K/yr

... and ratings/reviews levers). * Build and maintain dashboards and reporting to monitor sales ... Apply data-driven insights to refine channel programs and improve customer experience. * Partner ...

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Data Rater information

What are the key skills and qualifications needed to thrive as a Data Rater, and why are they important?

To thrive as a Data Rater, you need strong analytical abilities, attention to detail, and proficiency in following detailed guidelines, often requiring at least a high school diploma or equivalent. Familiarity with web-based evaluation tools, spreadsheets, and sometimes proprietary rating platforms is typically expected. Excellent time management, critical thinking, and effective written communication are valuable soft skills for excelling in this role. These skills ensure accurate and consistent data evaluation, which directly impacts the quality and effectiveness of machine learning models and search algorithms.

What are some common challenges Data Raters face, and how can they effectively manage them?

Data Raters often encounter challenges such as maintaining consistency in their evaluations, understanding complex guidelines, and managing repetitive tasks. To effectively handle these, it's important to regularly review guideline updates, seek clarification from team leads when unsure, and use productivity techniques to stay focused during long periods of rating. Collaborating with peers through forums or team meetings can also help share best practices and resolve ambiguities.

What is the difference between Data Rater vs Data Annotator?

AspectData RaterData Annotator
Required CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma; some roles may prefer familiarity with annotation tools
Work EnvironmentRemote or office-based; often involves reviewing data for qualityRemote or office-based; involves labeling or tagging data for machine learning
Employer & Industry UsageTech companies, data services, AI firmsAI and machine learning companies, data labeling services

Data Raters primarily review and assess data quality, ensuring accuracy and consistency, while Data Annotators focus on labeling data to train machine learning models. Both roles are essential in AI development, often sharing similar skills and work environments, but differ in their specific tasks and objectives.

What are Data Raters?

Data Raters are professionals who evaluate and provide feedback on data, such as search engine results, advertisements, and social media content, to help improve the accuracy and relevance of algorithms. They often work with large tech companies to assess whether content meets specific quality guidelines and user intent. Data Raters typically work remotely on a part-time or flexible schedule, and their work is crucial in training artificial intelligence systems to better understand human preferences.
What are popular job titles related to Data Rater jobs in Remote, OR? For Data Rater jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Data Rater jobs in Remote, OR look for? The top searched job categories for Data Rater jobs in Remote, OR are:
Data Rater jobs near you

Customer Support Analyst, Tier 1

AGFA

OR • On-site, Remote

Full-time

Posted 15 days ago

Job description

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).
At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.
From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.
The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety of systems analysis techniques and procedures as well as creativity and latitude to resolve customer issues and requests.
Location:
  • Remote: Canada / US

What You'll Do:
  • Provide telephone and remote access, consultation and technical expertise to Agfa customers, Field Engineers, Sales and Implementation Teams.
  • Utilize support software for call logging and tracking.
  • Document solution and resolution steps in product knowledge database to ensure problems and solutions are communicated to all necessary service organizations.
  • Manage escalations, complaints to Level 2 and Development, and follow through as point of contact to higher level support teams.
  • Attend Agfa product-training, underlying technologies courses and maintain an expert working knowledge of targeted products and solutions.
  • Participate in visits to customer sites.
  • Ensuring a high customer satisfaction rate.
  • Timely handling of incidents according to Agfa's policies and processes.
  • Being knowledgeable and up to date on latest versions of our own products & solutions, underlying platforms and relevant 3rd party products.
  • Meeting/respecting SLA-requirements defined in the Service Level Agreements (SLA).
  • This description is not intended to be an exhaustive list of responsibilities for this position. As such, additional activities not listed here may be involved, and other duties as assigned by management may be required of the incumbent.

Who You Are:
  • Bachelor's Degree in Computer Science and/or Information Systems or an equivalent combination of education and experience.
  • Technical and practical knowledge of IT-Infrastructure Solutions (such as data base solutions, different operating systems, server landscape) and Agfa products.
  • Three years previous work experience in a technical customer support role in a high-tech company or in a high-volume customer support environment, including one year in Healthcare IT. Medical imaging experience a plus.
  • Strong technical experience and able to work with teams in a virtual environment.
  • General knowledge of networking and operating systems (Linux, UNIX, and Windows), databases (Oracle), remote connectivity, security and image processing.
  • Experience with and understanding of HL7 or DICOM is preferred.
  • Knowledge of Programming Languages VB/ASP, VB.NET, HTML, XML - is a plus.
  • Knowledge of Data Manipulation Languages - SQL, PL/SQL - is a plus.
  • Excellent communication and customer service skills.
  • Exposure to information systems in a hospital environment would be an asset.
  • Industry certification is preferred.
  • Previous knowledge of Agfa software or similar industry PACS, HIS, RIS or EMR products, hospital workflow and a demonstrated capability to learn cutting edge new applications and technologies.
  • Superior multitasking skills.
  • Ability to work in a fast-paced environment.
  • Demonstrated resourcefulness to see problems and issues through resolution.
  • Strong communications skills (verbal/written) to interact effectively and professionally with both internal and external customers.
  • Must be eligible to travel.

Our Values:
  • Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)
  • Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams' benefits)
  • Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
  • Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

What we offer now and in the future:
  • Dynamic global organization with a history of innovation and strong product portfolio.
  • Challenging environment combined with a supportive management structure.
  • Career development and growth.
  • Competitive salary and benefit package.
  • Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:
At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.
At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.
Learn more about Agfa HealthCare and follow us on Instagram.

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