* Oversee and manage the quality assurance program for Customer Relations contact center operations ... clear, data-driven reports and presentations. * Experience with call monitoring, CRM, workforce ...
* Oversee and manage the quality assurance program for Customer Relations contact center operations ... clear, data-driven reports and presentations. * Experience with call monitoring, CRM, workforce ...
* Oversee and manage the quality assurance program for Customer Relations contact center operations ... clear, data-driven reports and presentations. * Experience with call monitoring, CRM, workforce ...
* Oversee and manage the quality assurance program for Customer Relations contact center operations ... clear, data-driven reports and presentations. * Experience with call monitoring, CRM, workforce ...
Manager, Program Quality
Honolulu, HI · On-site
Grounded in a continuous quality improvement (CQI) mindset, the Manager uses data as a tool for insight, reflection, and growth--guiding thoughtful decision-making, identifying opportunities to ...
Manager, Program Quality
Honolulu, HI · On-site
Grounded in a continuous quality improvement (CQI) mindset, the Manager uses data as a tool for insight, reflection, and growth--guiding thoughtful decision-making, identifying opportunities to ...
Manager, Program Quality
Honolulu, HI · On-site
Grounded in a continuous quality improvement (CQI) mindset, the Manager uses data as a tool for insight, reflection, and growth-guiding thoughtful decision-making, identifying opportunities to expand ...
Manager, Program Quality
Honolulu, HI · On-site
Grounded in a continuous quality improvement (CQI) mindset, the Manager uses data as a tool for insight, reflection, and growth-guiding thoughtful decision-making, identifying opportunities to expand ...
Data Engineer - Mid with Security Clearance
Honolulu, HI · On-site
$113K - $135K/yr
Implement data quality validation mechanisms and monitoring systems to ensure the accuracy ... Understanding of data governance, metadata management, and IC data security requirements.
Data Engineer - Mid with Security Clearance
Honolulu, HI · On-site
$113K - $135K/yr
Implement data quality validation mechanisms and monitoring systems to ensure the accuracy ... Understanding of data governance, metadata management, and IC data security requirements.
Data Scientist - Journeyman
Honolulu, HI · On-site
Conduct exploratory data analysis (EDA) to identify trends, anomalies, data quality issues, and ... Experience in data cataloging/master data management and metadata practices as prerequisites for AI ...
New
Data Scientist - Journeyman
Honolulu, HI · On-site
Conduct exploratory data analysis (EDA) to identify trends, anomalies, data quality issues, and ... Experience in data cataloging/master data management and metadata practices as prerequisites for AI ...
New
Data Engineer - Jr. with Security Clearance
Honolulu, HI · On-site
$113K - $135K/yr
Implement data quality validation mechanisms and monitoring systems to ensure the accuracy ... Understanding of data governance, metadata management, and IC data security requirements.
Data Engineer - Jr. with Security Clearance
Honolulu, HI · On-site
$113K - $135K/yr
Implement data quality validation mechanisms and monitoring systems to ensure the accuracy ... Understanding of data governance, metadata management, and IC data security requirements.
Quality Analysts
Aiea, HI · On-site
Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career ... Validates quality metrics and authorizes project-level Quality Management Plans to ensure rigorous ...
Quality Analysts
Aiea, HI · On-site
Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career ... Validates quality metrics and authorizes project-level Quality Management Plans to ensure rigorous ...
Quality Analysts
Aiea, HI · On-site
Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career ... Validates quality metrics and authorizes project-level Quality Management Plans to ensure rigorous ...
Quality Analysts
Aiea, HI · On-site
Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career ... Validates quality metrics and authorizes project-level Quality Management Plans to ensure rigorous ...
Manager, Actuarial Pricing
Honolulu, HI · On-site
Develops and implements data quality control procedures for actuarial performance data * Collaborates with stakeholders to define the product vision and roadmap for future development * Manages ...
Manager, Actuarial Pricing
Honolulu, HI · On-site
Develops and implements data quality control procedures for actuarial performance data * Collaborates with stakeholders to define the product vision and roadmap for future development * Manages ...
Data Engineer Mid
Joint Base Pearl Habor Hickam, HI · On-site
$118K - $141K/yr
We are seeking a Mid-Level Data Engineer to support various locations. The ideal candidate will ... Quality - Quality is the foundation for the management of our business and the keystone to our goal ...
Data Engineer Mid
Joint Base Pearl Habor Hickam, HI · On-site
$118K - $141K/yr
We are seeking a Mid-Level Data Engineer to support various locations. The ideal candidate will ... Quality - Quality is the foundation for the management of our business and the keystone to our goal ...
Data Engineer
Honolulu, HI · On-site
$75K/yr
You will develop and manage ETL processes and data pipelines across various government platforms ... Perform data cleansing, data integration, and data quality assurance activities to maintain the ...
Data Engineer
Honolulu, HI · On-site
$75K/yr
You will develop and manage ETL processes and data pipelines across various government platforms ... Perform data cleansing, data integration, and data quality assurance activities to maintain the ...
Data Engineer II
Honolulu, HI · On-site
$110K - $132K/yr
Experience managing and maintaining analytics infrastructure, including data pipelines and storage ... lineage, data quality, data privacy, and compliance requirements. * Technical Documentation
Data Engineer II
Honolulu, HI · On-site
$110K - $132K/yr
Experience managing and maintaining analytics infrastructure, including data pipelines and storage ... lineage, data quality, data privacy, and compliance requirements. * Technical Documentation
Data Engineer II
$113K - $135K/yr
Experience managing and maintaining analytics infrastructure, including data pipelines and storage ... lineage, data quality, data privacy, and compliance requirements. * Technical Documentation
Data Engineer II
$113K - $135K/yr
Experience managing and maintaining analytics infrastructure, including data pipelines and storage ... lineage, data quality, data privacy, and compliance requirements. * Technical Documentation
Data Engineer - Senior Level with Security Clearance
Honolulu, HI · On-site
$113K - $135K/yr
Implement data quality validation mechanisms and monitoring systems to ensure the accuracy ... management policies. * Maintain detailed documentation, including data dictionaries, schema ...
Data Engineer - Senior Level with Security Clearance
Honolulu, HI · On-site
$113K - $135K/yr
Implement data quality validation mechanisms and monitoring systems to ensure the accuracy ... management policies. * Maintain detailed documentation, including data dictionaries, schema ...
Develops and implements data quality control procedures for actuarial performance data * Collaborates with stakeholders to define the product vision and roadmap for future development * Manages ...
Develops and implements data quality control procedures for actuarial performance data * Collaborates with stakeholders to define the product vision and roadmap for future development * Manages ...
Data Scientist
Honolulu, HI · On-site
Ensure data quality and integrity * Collaborate with cross-functional teams REQUIRED SKILLS ... Understanding of database management systems * Experience in deploying models to production
Data Scientist
Honolulu, HI · On-site
Ensure data quality and integrity * Collaborate with cross-functional teams REQUIRED SKILLS ... Understanding of database management systems * Experience in deploying models to production
Develops and implements data quality control procedures for actuarial performance data * Collaborates with stakeholders to define the product vision and roadmap for future development * Manages ...
Develops and implements data quality control procedures for actuarial performance data * Collaborates with stakeholders to define the product vision and roadmap for future development * Manages ...
Manager, Actuarial Pricing
Honolulu, HI · On-site
Develops and implements data quality control procedures for actuarial performance data * Collaborates with stakeholders to define the product vision and roadmap for future development * Manages ...
Manager, Actuarial Pricing
Honolulu, HI · On-site
Develops and implements data quality control procedures for actuarial performance data * Collaborates with stakeholders to define the product vision and roadmap for future development * Manages ...
Data Scientist
Honolulu, HI · On-site
$110 - $150/hr
Ensure data quality and integrity * Collaborate with cross-functional teams REQUIRED SKILLS ... Understanding of database management systems * Experience in deploying models to production
Data Scientist
Honolulu, HI · On-site
$110 - $150/hr
Ensure data quality and integrity * Collaborate with cross-functional teams REQUIRED SKILLS ... Understanding of database management systems * Experience in deploying models to production
Data Quality Manager information
See Hawaii salary details
$32.2K - $45.5K
7% of jobs
$45.5K - $58.8K
8% of jobs
$67.8K is the 25th percentile. Wages below this are outliers.
$58.8K - $72.2K
14% of jobs
$72.2K - $85.5K
18% of jobs
The median wage is $87.9K / yr.
$85.5K - $98.8K
15% of jobs
$98.8K - $112.1K
7% of jobs
$122.1K is the 75th percentile. Wages above this are outliers.
$112.1K - $125.4K
7% of jobs
$125.4K - $138.7K
6% of jobs
$138.7K - $152.1K
6% of jobs
$152.1K - $165.4K
4% of jobs
$165.4K - $178.7K
6% of jobs
$32.2K
$100.9K
$178.7K
How much do data quality manager jobs pay per year?
What does a data quality manager do?
What are the key skills and qualifications needed to thrive as a data quality manager?
What are the most common challenges a data quality manager faces when implementing data governance initiatives?
What is the difference between Data Quality Manager vs Data Analyst?
| Aspect | Data Quality Manager | Data Analyst |
|---|---|---|
| Primary Focus | Ensuring data accuracy, consistency, and integrity across systems | Analyzing data to identify trends, patterns, and insights |
| Required Skills | Data governance, quality control, database management | Statistical analysis, data visualization, reporting tools |
| Certifications | Data Management certifications (CDMP, DAMA), SQL | Data analysis certifications (CAP, Microsoft Certified Data Analyst) |
| Work Environment | Data governance teams, IT departments, enterprise systems | Business units, analytics teams, reporting departments |
While both roles work with data, the Data Quality Manager focuses on maintaining data standards and quality assurance, whereas the Data Analyst interprets data to support business decisions. They often collaborate but serve different functions within organizations.
What are the most commonly searched types of Data Quality jobs in Hawaii?
The most popular types of Data Quality jobs in Hawaii are:
What job categories do people searching Data Quality Manager jobs in Hawaii look for?
The top searched job categories for Data Quality Manager jobs in Hawaii are:
What cities in Hawaii are hiring for Data Quality Manager jobs?
Cities in Hawaii with the most Data Quality Manager job openings:

Supervisor, Customer Relations Quality Assurance
Honolulu, HI • On-site
Full-time
Posted 22 days ago
Job description
- Oversee and manage the quality assurance program for Customer Relations contact center operations. Conduct and/or supervise live call monitoring and recorded interaction reviews to evaluate service quality, policy compliance, call flow, accuracy, professionalism, and customer experience. Ensure consistent application of quality standards, scoring methodologies, and evaluation guidelines across all audits. Validate adherence to approved scripts, workflows, regulatory requirements, and organizational standards.
Provide timely, constructive feedback to agents and Customer Relations Business Specialists based on quality assurance findings. Partner with supervisors and team leaders to support effective coaching plans and corrective action strategies. Identify individual and systemic performance gaps and recommend targeted coaching, refresher training, or process improvements. Support a culture of continuous learning, accountability, and service excellence. - Analyze the effectiveness of Customer Relations training programs by reviewing post-training performance data, quality scores, and operational outcomes. Assess the quality and effectiveness of training design elements, including learning objectives, course content, exercises, simulations, and assessments. Review and evaluate training exams, quizzes, and performance-based evaluations to ensure they accurately measure job readiness and knowledge transfer. Identify gaps between training outcomes and on-the-job performance and provide actionable recommendations for improvement. Partner with Training leadership and trainers to recommend enhancements to curriculum, instructional methods, assessments, and reinforcement strategies. Support validation of training effectiveness through calibration sessions, quality audits, and performance trend analysis.
- Collaborate with Training, Operations, and leadership to design and implement quality improvement initiatives. Contribute to the development and maintenance of standard operating procedures, scripts, job aids, and quality guidelines. Support the evaluation of training effectiveness and recommend enhancements based on QA trends. Participate in cross-functional projects aimed at improving efficiency, compliance, and customer experience. Collaborate with Training and Customer Relations leadership to evaluate and improve training program effectiveness by analyzing quality results, performance metrics, and assessment outcomes.
- Directly supervise Customer Relations Business Specialists, including workload management, performance evaluation, coaching, and professional development. Ensure QA staff are calibrated, trained, and aligned on quality standards and evaluation expectations. Facilitate QA calibration sessions to ensure scoring accuracy and consistency. Serve as a subject matter expert for quality standards, monitoring practices, and customer experience expectations.
- Conduct regular audits of call center operations, quality results, and agent performance trends. Analyze QA data and operational metrics to identify trends, risks, and opportunities for improvement. Develop and deliver reports on key performance indicators, including but not limited to:
- Quality scores
- Average handle time
- Call resolution
- Customer satisfaction metrics
- Present insights and recommendations to Customer Relations leadership and cross-functional partners.
- Perform other related duties and special assignments as required to support Customer Relations and organizational objectives.
- Bachelor's degree or equivalent combination of education and relevant experience.
- Three years of experience in a call center, quality assurance, training, or customer service environment.
- Prior experience conducting quality evaluations and providing performance-based feedback.
- One year of prior leadership experience.
- Strong knowledge of call center quality assurance practices, monitoring tools, and scoring methodologies.
- Ability to analyze performance data, identify trends, and translate findings into actionable recommendations.
- Excellent coaching, mentoring, and feedback skills.
- Strong understanding of customer experience principles and service standards.
- Ability to collaborate effectively across teams and influence positive change.
- Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Ability to prepare clear, data-driven reports and presentations.
- Experience with call monitoring, CRM, workforce management, and reporting tools preferred.