Data Operations Coordinator Jobs in Whitby, ON (NOW HIRING)

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We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

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As a Data Operations Analyst, Investment Data Operations, you will help deliver accurate, timely, and complete market reference data across core systems and business processes. This role supports investment operations, finance, risk, and reporting by applying analytical problem-solving and root cause analysis. In a dynamic, time-sensitive environment, you will be expected to manage multiple priorities, re-prioritize effectively as needs change, and maintain strong attention to detail with a data quality mindset. You will work closely with internal partners and external vendors, using clear communication and cross-functional coordination to resolve data issues, strengthen operational controls, and provide a high-quality data service that enables better business outcomes.

This is a 12-month direct contract opportunity.

You will be responsible for:

• Support daily market reference data operations, including security setup, onboarding, maintenance, and timely delivery across core systems and reporting processes.

• Monitor, investigate, and resolve data exceptions, breaks, and control report issues in partnership with internal teams and external vendors.

• Analyze data issues to identify root causes, assess business impact, and recommend practical solutions that improve data quality and operational efficiency.

• Support stakeholder requests for data enhancements, operational improvements, and new business requirements.

• Document operational procedures, workflows, data definitions, and controls to improve consistency, transparency, and knowledge sharing.

• Review and validate pricing and valuation data for public and private investments in line with established policies and data quality standards.

• Participate in change initiatives, system upgrades, and testing activities, including data validation, user acceptance testing, and implementation support.

• Build strong working relationships across Investment Teams, Risk, Performance, Finance, and Technology to support effective data operations.

Required Skills & Experience

• 2+ years of experience in data operations, investment operations, middle office, back office, or financial systems support.

• Knowledge of investment data domains such as reference data, market data, pricing, valuations, and risk analytics.

• Understanding of data management principles, including data quality, controls, governance, and lineage.

• Strong analytical and problem-solving skills, with the ability to investigate issues, assess impact, and communicate findings clearly.

• Strong communication and relationship-building skills, with the ability to work effectively across business and technology teams.

Preferred Skills & Experience

• University degree in Finance, Commerce, Mathematics, Economics, Information Systems, or a related field, or equivalent practical experience.

• Experience with investment platforms, operational data tools, or reporting systems; familiarity with CRD, Calypso, Eagle PACE, or similar platforms is an asset.

• Proficiency with Excel and data analysis tools; SQL, Python, Power BI, and workflow tools such as Azure DevOps are assets.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans - details on these elements of compensation are included within OMERS & Oxford offer letters.

As one of Canada's largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work - and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.