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Data Implementation Manager Jobs in New York (NOW HIRING)

Flip

Implementation Manager, Healthcare

New York, NY · Hybrid

Implementation Manager REPORTING TO: Head of Customer Success - Healthcare LOCATION: Marina del Rey ... Hands-on experience configuring integrations, APIs, webhooks, data mappings, or enterprise software ...

Profound

Manager, Implementation

New York, NY · On-site

$150K - $200K/yr

As a Manager of Implementation, you'll own onboarding and enablement for our Scaled and Mid-Market ... Partnering closely with Customer Success, Sales, Product, Engineering, and Data, you'll create a ...

Numeric

Implementations Manager

New York, NY · On-site

$145K - $170K/yr

Weaving together data, workflows, and AI-first solutions, we're empowering accounting teams to ... Do you measure an implementation by whether the customer is actually living in the product, not by ...

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Data Implementation Manager information

What is a data implementation manager?

A Data Implementation Manager is responsible for overseeing the deployment and integration of data solutions within an organization. They work closely with clients, technical teams, and stakeholders to ensure data systems are installed, configured, and operating according to business requirements. Their role includes managing project timelines, troubleshooting issues, and providing guidance on best practices for data migration and utilization. Data Implementation Managers play a key role in aligning technology solutions with organizational goals, ensuring data accuracy, and optimizing workflows.

What are the key skills and qualifications needed to thrive as a data implementation manager, and why are they important?

To thrive as a Data Implementation Manager, you need strong project management abilities, expertise in data integration processes, and a background in information systems or a related field. Familiarity with ETL tools, data warehousing platforms, and certifications like PMP or Six Sigma are commonly required. Exceptional communication, problem-solving, and stakeholder management skills help you coordinate teams and manage client expectations. These competencies ensure data solutions are delivered accurately, efficiently, and aligned with business needs.

What are the most common challenges faced by data implementation managers during client onboarding, and how can they be effectively addressed?

Data Implementation Managers often encounter challenges such as integrating disparate data sources, managing client expectations regarding project timelines, and ensuring data accuracy during migration. To address these, it is crucial to establish clear communication channels with clients, set realistic milestones, and conduct thorough data validation checks. Collaborating closely with technical teams and stakeholders helps proactively identify issues and ensure a smooth onboarding process.

What is the difference between Data Implementation Manager vs Data Analyst?

AspectData Implementation ManagerData Analyst
Required CredentialsBachelor's in IT, Data Science, or related field; certifications like PMP or data management certificationsBachelor's in Statistics, Data Science, or related field; certifications like Microsoft Excel, Tableau, or SQL
Work EnvironmentProject-based, cross-departmental teams, focus on data system deploymentData-focused, analytical tasks, reporting, and visualization
Employer & Industry UsageUsed in tech, finance, healthcare for data system rolloutsCommon across industries for data analysis and reporting

The Data Implementation Manager primarily oversees the deployment and integration of data systems within organizations, focusing on project management and technical coordination. In contrast, a Data Analyst concentrates on analyzing data to generate insights, reports, and visualizations. While both roles require data-related skills, the Implementation Manager emphasizes system deployment, whereas the Analyst emphasizes data interpretation and reporting.

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For Data Implementation Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Data Implementation Manager jobs in New York look for?

The top searched job categories for Data Implementation Manager jobs in New York are:

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Cities in New York with the most Data Implementation Manager job openings:

Data Implementation Manager jobs near you

Implementation Manager, Healthcare

Flip

New York, NY • Hybrid

Full-time

Posted 23 days ago

Job description

TITLE: Implementation Manager

REPORTING TO: Head of Customer Success - Healthcare

LOCATION: Marina del Rey, CA OR Williamsburg, Brooklyn (Onsite M-F)

Who The Flip Is Flip?

Ever call your favorite eCommerce brand or healthcare provider, and have a crazy good Voice AI answer? That's Flip. Hundreds of brands from Under Armour and Tory Burch in retail to Experity and Fast Pace Health in healthcare trust Flip to have millions of phone calls with their customers every month.

We've built our company on the idea that the best way to grow is to have a reference list as long as our customer list, and a constant belief that the team is the best thing we've built. Both are true today and increasingly so every day.

Many on our team would tell you this is their favorite place they've ever worked, and the hardest they've ever worked. It's ideal for people who want to go all-in, do the work, ride the roller coaster, and have a great Flippin time doing it. We're a small and mighty team of 70 today with offices in BK, LA, and the UK.

#FlippinLegend

What You'll Do

You'll partner closely with Customer Success, Product, Engineering, and customers to ensure every implementation is technically sound, launches successfully, and continues to perform after go-live.

Own Technical Implementations

  • Lead technical onboarding from post-sale through production launch
  • Configure integrations, workflows, call routing, IVRs, telephony, and healthcare technology platforms
  • Translate customer requirements into scalable technical solutions
  • Manage implementation testing, QA, and go-live readiness
  • Own technical handoffs from Sales through Customer Success to ensure nothing is lost during implementation
  • Build documentation, implementation guides, and repeatable playbooks that improve future deployments

Provide Technical Customer Support

  • Serve as the primary technical resource for post-launch issues and escalations
  • Troubleshoot integrations, routing logic, platform behavior, and configuration challenges
  • Partner with Engineering by providing detailed technical context on complex issues
  • Identify recurring technical patterns and drive long-term product improvements
  • Maintain an internal knowledge base of solutions, best practices, and known issues

Become a Trusted Technical Advisor

As your product expertise grows, you'll occasionally support late-stage sales conversations by helping customers understand integration architecture, implementation approach, and technical capabilities.

What We're Looking For

We're looking for someone who enjoys solving technical problems while working directly with customers. You're equally comfortable configuring integrations, troubleshooting production issues, and explaining technical concepts to both IT teams and non-technical stakeholders.

You likely have:

  • 3-7+ years in Technical Implementation, Solutions Engineering, Technical Support, or a similar customer-facing technical role
  • Hands-on experience configuring integrations, APIs, webhooks, data mappings, or enterprise software implementations
  • Experience owning projects from technical discovery through production launch
  • Strong troubleshooting skills with the ability to isolate and resolve complex technical issues
  • Excellent written documentation and communication skills
  • A builder's mindset-you enjoy creating scalable processes rather than simply following them
  • Bonus: Healthcare technology platforms (Athena, eClinicalWorks, Experity, Solv, Clockwise, or similar)
  • Bonus: Telephony or CCaaS platforms (Five9, Genesys, Talkdesk, NICE, VoIP)

More About Us

  • We're international, spanning the US, UK, and Canada
  • We've raised +$30M to date including our recent $20M Series A - backed by Ridge, Next Coast, ScOp, Bullpen Capital, Data Point and Forum Ventures, as well as founders & executives from Amazon Alexa, Ada, Attentive, and Simon Data
  • Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year
  • In office 5 days/week in our satellite office in Suffolk County, NY. With expectations to work from our HQ office.

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