Cygnet Jobs (NOW HIRING)

Job Purpose

Own the strategy, roadmap, and modernization of Weatherford's CygNet SCADA platform, providing the product leadership and foundation that support commercial success in partnership with Sales and Commercial teams. CygNet is a live, revenue-generating industrial software platform used across upstream (incl. production optimization), midstream, and industrial operations to monitor, control, and manage field assets and operational data.

The Product Manager is responsible for driving modernization across HMI, historian capabilities, operational data services, system integrations, user workflows, and platform architecture while maintaining operational reliability and customer continuity. This role defines product vision, roadmap priorities, modernization sequencing, and business outcomes aligned with portfolio strategy, approved budgets, customer needs, architecture standards, and Weatherford governance requirements.

The Product Manager works closely with Engineering Leads, Technical Product Leads, Product Owners, UX, and Architecture teams to modernize the platform architecture and deliver scalable, reliable, and commercially competitive software solutions.

The role is accountable for product adoption readiness, customer satisfaction, ROI, lifecycle performance, progress in modernization, and market competitiveness.

The Product Manager must maintain a strong awareness of customer needs, industry trends, emerging technologies, and competitor platforms to ensure CygNet remains commercially competitive and aligned with market expectations.

This role requires a commercially aware and technically capable product leader who can operate effectively across complex stakeholder environments, identify risks early, prioritize effectively, and communicate clearly with technical and business leadership.

This role also plays a critical organizational leadership function by interfacing regularly with senior leadership, aligning stakeholders around priorities and tradeoffs, and helping create the conditions for the engineering team to stay focused on execution. In this capacity, the Product Manager serves as an internal voice of the customer for the CygNet engineering team, ensuring they have the context, clarity, prioritization, and organizational support needed to do their best work.

Roles & Responsibilities

PRODUCT STRATEGY & PLATFORM MODERNIZATION

Define product vision and roadmap aligned to portfolio strategy and customer needs

Develop multi-year roadmaps tied to measurable business outcomes

Define product positioning, differentiation, and modernization priorities

Make lifecycle decisions, including invest, modernize, maintain, or retire

Align roadmap priorities with funding, capacity, and business goals

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BUSINESS CASE DEVELOPMENT & ROI OWNERSHIP

Develop business cases for new initiatives, modernization efforts, and strategic investments

Track ROI, financial performance, and set up and track budget utilization

Quantify revenue impact, customer value, and operational benefits

Escalate budget risks, funding gaps, or major tradeoffs early

Support pricing, packaging, and commercialization discussions---

CUSTOMER & MARKET LEADERSHIP

Maintain strong understanding of customer workflows, operational challenges, market trends, and competitor platforms

Partner with Customer Success, Support, Services, Commercial, and operational teams to gather feedback and identify improvement opportunities

Ensure customer and market feedback are reflected in roadmap decisions

Support, attend, or lead as appropriate strategic customer engagements (e.g., customer advisory boards, roadmap discussions, user groups)

Monitor market trends and competitive positioning to support product strategy and modernization priorities---

AGILE DELIVERY & PRODUCT EXECUTION

Translate product strategy into prioritized backlogs and delivery plans

Partner closely with Engineering, Design, QA, and Architecture teams throughout the product lifecycle

Ensure compliance with Weatherford delivery, security, architecture, and quality standards

Balance feature delivery, platform stability, modernization efforts, and technical enhancements

Participate in sprint planning, release planning, reviews, and validation activities

Accept delivered features against the defined business and success criteria---

PRODUCT OWNER PARTNERSHIP

Provide strategic direction and prioritization guidance to Product Owners

Align backlog sequencing with roadmap priorities and delivery capacity

Review backlog quality, user stories, and acceptance criteria

Monitor delivery progress, risks, dependencies, and stakeholder alignment

Support resolution of conflicting priorities and scope ambiguity---

COMMERCIAL & GO TO MARKET PARTNERSHIP

Support Commercial teams during strategic customer pursuits and roadmap discussions

Partner with Marketing to ensure product messaging accurately reflects capabilities and roadmap maturity

Contribute to pricing, packaging, and positioning discussions

Represent Weatherford and the CygNet platform in strategic customer engagements, industry events, conferences, and executive presentations to support product positioning, customer relationships, and market awareness

Support conferences, customer presentations, and promotional activities where required

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TRAINING & ENABLEMENT

Partner with internal training and enablement teams to support Commercial, Services, and customer education

Ensure new releases are supported with clear training and rollout materials

Support customer adoption and modernization readiness initiatives

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Summary of Deliverables

Product Vision and Strategy

Multi-Year Modernization Roadmap

Product Budget Plans and ROI Tracking

Business Cases and Investment Proposals

Product Requirements Documents

Modernization Sequencing Plans

Product Roadmaps and Release Plans

Executive Product Reviews

Product Success Metrics and KPIs

Competitive and Market Analysis

Customer Advisory and Roadmap Presentations

Prioritized Product Backlogs

Product Owner Governance Cadence

Strategic Risk and Dependency Management

Example Measurable Outcomes

Product operates within approved annual budget targets

Modernization roadmap delivered within agreed sequencing and release windows

Improved customer retention and satisfaction metrics

Increased adoption of modernized platform capabilities

Reduction in legacy platform dependency and operational support burden

Improved deployment efficiency and modernization readiness

Increased competitive win rate supported by improved platform positioning

Improved release predictability and delivery quality

Improved alignment between Product, Engineering, Commercial, Services, and Support organizations

Reduced customer escalation trends and recurring operational issues

Improved alignment to enterprise architecture and cybersecurity standards

Experience & Education

REQUIRED

6+ years of Product Management experience in enterprise software, industrial software, SCADA, operational technology, or related environments

Experience managing live customer-facing software products with measurable business outcomes

Experience defining product strategy, roadmaps, business cases, and investment priorities

Experience using Jira, Azure DevOps, or similar tools to manage product backlogs, sprint planning, release tracking, and delivery workflows

Experience working closely with QA teams to support test planning, acceptance criteria validation, release readiness, and product quality

Experience working closely with Engineering and technical teams in complex software environments

Experience managing product budgets and tracking ROI

Experience leading cross-functional teams and working with Product Owners

Strong understanding of Agile delivery practices, including Scrum and Kanban

Experience gathering customer feedback and translating insights into product priorities

Experience presenting roadmap updates, risks, and recommendations to leadership stakeholders

Experience operating within structured governance or product delivery frameworks

PREFERRED

Experience with industrial software, SCADA, HMI, historian systems, or operational technology platforms

Experience in modernizing legacy or client-server software platforms

Experience with cloud, hybrid, or streaming data architecture

Experience in oil and gas, energy, utilities, or industrial automation industries

Bachelor's degree in business, Engineering, Computer Science, or related discipline

Knowledge, Skills & Abilities

REQUIRED

Product Leadership & Delivery

Strong product strategy, roadmap planning, and prioritization capability

Ability to balance customer needs, business goals, modernization priorities, and technical constraints

Strong understanding of Agile software delivery practices

Ability to work effectively with Engineering, QA, UX, and Architecture teams throughout the product lifecycle

Strong organizational, problem-solving, and decision-making skills---

Industrial & Technical Knowledge

Strong understanding of SCADA systems, HMI platforms, historian systems, telemetry systems, alarms, and industrial workflows

Understanding of operational technology environments, high availability systems, and operational reliability requirements

Understanding of software modernization approaches and enterprise software architectures

Commercial & Customer Focus

Strong customer and market awareness

Ability to translate customer feedback and market trends into product priorities

Strong business and financial acumen