This is an entry-level role that is perfect for someone beginning their IT career who is eager to ... Interest in pursuing a long-term career in IT, cybersecurity, or infrastructure. Ideal Candidate A ...
This is an entry-level role that is perfect for someone beginning their IT career who is eager to ... Interest in pursuing a long-term career in IT, cybersecurity, or infrastructure. Ideal Candidate A ...
Follow company requirements for safety, cybersecurity, data governance, privacy, records management, and responsible AI. About you Skills and Qualifications * Currently enrolled in business analytics ...
Follow company requirements for safety, cybersecurity, data governance, privacy, records management, and responsible AI. About you Skills and Qualifications * Currently enrolled in business analytics ...
Follow company requirements for safety, cybersecurity, data governance, privacy, records management, and responsible AI. About you Skills and Qualifications * Currently enrolled in business analytics ...
Follow company requirements for safety, cybersecurity, data governance, privacy, records management, and responsible AI. About you Skills and Qualifications * Currently enrolled in business analytics ...
Cybersecurity Entry Level information
See Alberta salary details
$20.5K - $31K
16% of jobs
$33.7K is the 25th percentile. Wages below this are outliers.
$31K - $41.5K
34% of jobs
$50.3K is the 75th percentile. Wages above this are outliers.
$41.5K - $52K
29% of jobs
$52K - $62.5K
10% of jobs
$62.5K - $73K
2% of jobs
$73K - $83.5K
2% of jobs
$83.5K - $94K
1% of jobs
$94K - $104.5K
2% of jobs
$104.5K - $115K
1% of jobs
$115K - $125.5K
1% of jobs
$125.5K - $136K
1% of jobs
$20.5K
$53.7K
$136K
How much do cybersecurity entry level jobs pay per year?
What is an entry-level cybersecurity job?
What are some common challenges faced by entry-level professionals in cybersecurity roles?
What are the key skills and qualifications needed to thrive as an entry-level cybersecurity professional, and why are they important?
What is the difference between Cybersecurity Entry Level vs Cybersecurity Analyst?
| Aspect | Cybersecurity Entry Level | Cybersecurity Analyst |
|---|---|---|
| Required Certifications | CompTIA Security+, Cisco CCNA Security | CompTIA Security+, CISSP (preferred), CEH |
| Work Environment | Entry-level roles in IT teams, security support, or help desk | Monitoring security systems, analyzing threats, incident response |
| Employer & Industry Usage | Entry positions across various industries, often as part of IT teams | Mid-level roles in cybersecurity departments, finance, healthcare, tech |
Cybersecurity Entry Level roles typically focus on foundational security tasks and require basic certifications, while Cybersecurity Analysts handle more complex threat analysis and incident response, often requiring additional experience and certifications.
What are entry-level roles in cybersecurity?
What are some beginner cybersecurity entry level jobs?
What are the most commonly searched types of Cybersecurity jobs in Alberta?
The most popular types of Cybersecurity jobs in Alberta are:
What are popular job titles related to Cybersecurity Entry Level jobs in Alberta?
For Cybersecurity Entry Level jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Cybersecurity Entry Level jobs in Alberta look for?
The top searched job categories for Cybersecurity Entry Level jobs in Alberta are:
What cities in Alberta are hiring for Cybersecurity Entry Level jobs?
Cities in Alberta with the most Cybersecurity Entry Level job openings:

Full-time
Posted 11 days ago
Key responsibilities
Serve as the first point of contact for employees experiencing technical difficulties and log, track, and resolve help desk tickets.
Diagnose and resolve basic hardware, software, and connectivity issues for end-users, escalating complex issues as needed.
Assist in the setup, configuration, and deployment of laptops, desktops, peripherals, and mobile devices for new employees.
Job description
Role Overview
We're hiring an enthusiastic and customer-focused IT Support Specialist to join our Help Desk team. This is an entry-level role that is perfect for someone beginning their IT career who is eager to learn and grow in a fast-paced technology environment. As part of the IT Support team, you will be on the front lines supporting team members across the organization - solving everyday technical problems, building relationships, and delivering excellent service.
Core Responsibilities
End-User Support & Customer Service
- Serve as the first point of contact for employees experiencing technical difficulties via phone, email, chat, or in person.
- Provide friendly, patient, and professional customer service to end-users at all levels of the organization.
- Log, track, and resolve incoming help desk tickets in a timely and thorough manner.
Troubleshooting & Issue Resolution
- Diagnose and resolve basic hardware, software, and connectivity issues for end-users across multiple locations.
- Escalate complex or unresolved issues to senior IT staff with detailed documentation of steps already taken.
- Follow established procedures and knowledge base articles to resolve common support requests.
Equipment & Setup
- Assist in the setup, configuration, and deployment of laptops, desktops, peripherals, and mobile devices for new employees.
- Support basic account provisioning and access requests under the guidance of senior IT staff.
Documentation & Knowledge
- Document common issues, resolutions, and how-to guides to help build out Help Desk knowledge base resources.
- Follow and help maintain IT procedures and standard operating documentation.
Other
- Assist the IT team with day-to-day operational tasks and project support as needed.
- Execute other duties typical of an entry-level IT support role as assigned.
Skills & Qualifications
Required
- 0-1 year of IT support, help desk, or customer service experience (internships, co-ops, and volunteer experience welcome).
- Basic understanding of Windows and/or Apple operating systems.
- Strong interpersonal and communication skills - able to explain technical concepts clearly to non-technical users.
- Eagerness to learn, troubleshoot, and adapt to new technologies.
- Ability to stay calm and professional under pressure.
- Associate's degree, certificate program in IT/Computer Science, or demonstrated equivalent experience or self-study.
Preferred
- Familiarity with Microsoft Active Directory, EntraID Azure, M365 Suite
- Any experience with a ticketing system such as Jira Service Management, ServiceNow, or similar.
- CompTIA A+ certification or currently pursuing.
- Interest in pursuing a long-term career in IT, cybersecurity, or infrastructure.
Ideal Candidate
A curious, people-oriented individual who genuinely enjoys helping others and solving problems. You don't need to have all the answers - you need the drive to find them. You take ownership of the tickets you touch, communicate proactively, and leave every interaction better than you found it. You're comfortable asking questions, learning on the fly, and growing with a team that will invest in your development.
Application Note
This role will include routine help desk responsibilities and other duties assigned consistent with entry-level IT support. We encourage candidates from all backgrounds to apply - if you are passionate about technology and helping people, we want to hear from you.