Manager Customer Success
Austin, TX · On-site
... cybersecurity, and platform modernization. More than 45,000 companies - including 90% of the ... As the Customer Success Manager , you will be accountable for the performance, engagement, and ...
Manager Customer Success
Austin, TX · On-site
... cybersecurity, and platform modernization. More than 45,000 companies - including 90% of the ... As the Customer Success Manager , you will be accountable for the performance, engagement, and ...
Customer Success Manager Forcepoint simplifies security for global businesses and governments ... Understanding customer goals for utilizing Forcepoint cybersecurity solutions and helping customers ...
New
Customer Success Manager Forcepoint simplifies security for global businesses and governments ... Understanding customer goals for utilizing Forcepoint cybersecurity solutions and helping customers ...
New
Manager Customer Success
Austin, TX · On-site
... cybersecurity, and platform modernization. More than 45,000 companies -- including 90% of the ... As the Customer Success Manager , you will be accountable for the performance, engagement, and ...
Manager Customer Success
Austin, TX · On-site
... cybersecurity, and platform modernization. More than 45,000 companies -- including 90% of the ... As the Customer Success Manager , you will be accountable for the performance, engagement, and ...
... cybersecurity, and platform modernization. More than 45,000 companies - including 90% of the ... As the Customer Success Manager , you will be accountable for the performance, engagement, and ...
... cybersecurity, and platform modernization. More than 45,000 companies - including 90% of the ... As the Customer Success Manager , you will be accountable for the performance, engagement, and ...
Keeper's cybersecurity software is trusted by millions of people and thousands of organizations ... As a Customer Success Manager, you will work with an established client base and be responsible for ...
Keeper's cybersecurity software is trusted by millions of people and thousands of organizations ... As a Customer Success Manager, you will work with an established client base and be responsible for ...
Customer Success Manager
DE · Remote
What you can bring to the table to impact this role, team, and organization: * 3+ years of experience in Customer Success, Account Management, or client-facing roles in a SaaS or Cybersecurity ...
Quick apply
Customer Success Manager
DE · Remote
What you can bring to the table to impact this role, team, and organization: * 3+ years of experience in Customer Success, Account Management, or client-facing roles in a SaaS or Cybersecurity ...
Customer Success Manager
New York, NY · On-site +1
Description This is a unique opportunity to join a fast-growing cybersecurity company at the ... This role reports to the Director of Customer Success and is a strategic member of our team. In ...
Customer Success Manager
New York, NY · On-site +1
Description This is a unique opportunity to join a fast-growing cybersecurity company at the ... This role reports to the Director of Customer Success and is a strategic member of our team. In ...
Description This is a unique opportunity to join a fast-growing cybersecurity company at the ... This role reports to the Director of Customer Success and is a strategic member of our team. In ...
Description This is a unique opportunity to join a fast-growing cybersecurity company at the ... This role reports to the Director of Customer Success and is a strategic member of our team. In ...
Cleared Federal Customer Success Manager Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable ...
Cleared Federal Customer Success Manager Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable ...
Senior Customer Success Manager
$140K - $175K/yr
Senior Customer Success Manager (CSM) Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable ...
Senior Customer Success Manager
$140K - $175K/yr
Senior Customer Success Manager (CSM) Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable ...
Customer Success Manager
Manhattan, NY · On-site
... cybersecurity, or infrastructure environments. What You'll Do * Own a portfolio of enterprise ... Develop and execute customized customer success plans aligned with client business goals, KPIs, and ...
Customer Success Manager
Manhattan, NY · On-site
... cybersecurity, or infrastructure environments. What You'll Do * Own a portfolio of enterprise ... Develop and execute customized customer success plans aligned with client business goals, KPIs, and ...
Customer Success Manager We're growing and looking to hire a Customer Success Manager who embodies ... of cybersecurity. About the Role You will be the primary point of contact for our top-tier ...
Customer Success Manager We're growing and looking to hire a Customer Success Manager who embodies ... of cybersecurity. About the Role You will be the primary point of contact for our top-tier ...
Customer Success Manager
Manhattan, NY · On-site
... cybersecurity, or infrastructure environments. What You'll Do * Own a portfolio of enterprise ... Develop and execute customized customer success plans aligned with client business goals, KPIs, and ...
Customer Success Manager
Manhattan, NY · On-site
... cybersecurity, or infrastructure environments. What You'll Do * Own a portfolio of enterprise ... Develop and execute customized customer success plans aligned with client business goals, KPIs, and ...
Bilingual Customer Success Manager Sygnia is a leading cyber technology and services company that ... With a team of experienced cybersecurity professionals and frontline practitioners, Sygnia delivers ...
Bilingual Customer Success Manager Sygnia is a leading cyber technology and services company that ... With a team of experienced cybersecurity professionals and frontline practitioners, Sygnia delivers ...
Senior Customer Success Manager Saudi Arabia (KSA) Now is an amazing time to join Nozomi Networks ... Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things ...
Senior Customer Success Manager Saudi Arabia (KSA) Now is an amazing time to join Nozomi Networks ... Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things ...
Keeper's cybersecurity software is trusted by millions of people and thousands of organizations ... As a Customer Success Manager, you will work with an established client base and be responsible for ...
Keeper's cybersecurity software is trusted by millions of people and thousands of organizations ... As a Customer Success Manager, you will work with an established client base and be responsible for ...
Customer Success Manager
Dallas, TX · On-site
Cyberbit Range is the world's leading cyber-security training platform for cyber professionals with ... The Customer Success Manager is responsible for building and maintaining strong relationships ...
Quick apply
Customer Success Manager
Dallas, TX · On-site
Cyberbit Range is the world's leading cyber-security training platform for cyber professionals with ... The Customer Success Manager is responsible for building and maintaining strong relationships ...
Customer Success Associate
Manhattan, NY · On-site
Customer Success Associate Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In December 2025, the company announced an $81M Series B led by NVIDIA and Bain Capital ...
Customer Success Associate
Manhattan, NY · On-site
Customer Success Associate Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In December 2025, the company announced an $81M Series B led by NVIDIA and Bain Capital ...
Inside Sales Representative
Boston, MA · On-site
One to three years of commercial experience across Sales Development, Customer Success Management, Account Management or similar roles * Curiosity about how cybersecurity teams work and why workforce ...
Inside Sales Representative
Boston, MA · On-site
One to three years of commercial experience across Sales Development, Customer Success Management, Account Management or similar roles * Curiosity about how cybersecurity teams work and why workforce ...
As a Customer Success Advisor (CSA), you are a critical part of the Customer Success Organization ... Ideally you will have worked within the Cyber Security or Enterprise SaaS space * Proven ability to ...
As a Customer Success Advisor (CSA), you are a critical part of the Customer Success Organization ... Ideally you will have worked within the Cyber Security or Enterprise SaaS space * Proven ability to ...
Cyber Security Customer Success information
See salary details
$57K - $68.7K
1% of jobs
$68.7K - $80.5K
4% of jobs
$80.5K - $92.2K
5% of jobs
$92.2K - $103.9K
9% of jobs
$110.4K is the 25th percentile. Wages below this are outliers.
$103.9K - $115.6K
11% of jobs
$115.6K - $127.4K
10% of jobs
The median wage is $131.9K / yr.
$127.4K - $139.1K
28% of jobs
$145.9K is the 75th percentile. Wages above this are outliers.
$139.1K - $150.8K
14% of jobs
$150.8K - $162.5K
11% of jobs
$162.5K - $174.3K
4% of jobs
$174.3K - $186K
4% of jobs
$57K
$133K
$186K
How much do cyber security customer success jobs pay per year?
As of Sep 13, 2026, the average yearly pay for cyber security customer success in the United States is $132,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,000.00 and $150,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Cyber Security Customer Success jobs?
Cities with the most Cyber Security Customer Success job openings:
What are popular job titles related to Cyber Security Customer Success jobs?
For Cyber Security Customer Success jobs, the most frequently searched job titles are:
Manager Customer Success
Austin, TX • On-site
Quest Software
Other
Medical, Retirement, PTO
Re-posted 4 days ago
Job description
Overview
Your AI strategy is only as strong as the data behind it. Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies - including 90% of the Fortune 500 - trust Quest to solve their most critical challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.
As the Customer Success Manager, you will be accountable for the performance, engagement, and professional development of a team of Strategic & Enterprise Customer Success Managers supporting Quest's most strategic accounts. You will empower the team to deliver superior customer experiences, manage escalations, and drive measurable business outcomes. You'll also serve as a key partner to cross-functional stakeholders across Sales, Renewals, Product, and Support to ensure strategic alignment and continuous improvement.
This position is an in-office-based role located in the Domain area of Austin.
Responsibilities
Team Leadership and Development
Company Overview
Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies - including 90% of the Fortune 500 - trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.
Why Quest
At Quest, your work makes an impact. You'll help organizations get AI-ready while building your career with a global team of innovators. We offer:
Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental, or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.
Come join us. For more information, visit us on the web at Quest Careers Innovate.Collaborate.Grow
Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com.
#LI-DH1
Your AI strategy is only as strong as the data behind it. Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies - including 90% of the Fortune 500 - trust Quest to solve their most critical challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.
As the Customer Success Manager, you will be accountable for the performance, engagement, and professional development of a team of Strategic & Enterprise Customer Success Managers supporting Quest's most strategic accounts. You will empower the team to deliver superior customer experiences, manage escalations, and drive measurable business outcomes. You'll also serve as a key partner to cross-functional stakeholders across Sales, Renewals, Product, and Support to ensure strategic alignment and continuous improvement.
This position is an in-office-based role located in the Domain area of Austin.
Responsibilities
Team Leadership and Development
- Lead, mentor, and support a team of Strategic & Enterprise Customer Success Managers to deliver consistent and high-quality customer experiences.
- Provide regular coaching, performance feedback, and career development planning for each team member.
- Foster a culture of accountability, growth, and customer-centric thinking within the team.
- Create onboarding and ongoing enablement programs to elevate team capabilities.
- Manage the team to strategic goals and KPIs for adoption, retention, value realization, and customer health.
- Review and guide the creation and execution of customer Success Plans and Executive Business Reviews (EBRs).
- Oversee engagement for key customers, ensuring value realization, risk mitigation, and long-term success.
- Monitor and report on key performance indicators, including renewal rates, GRR/NRR, customer satisfaction, and CSQL generation.
- Champion the adoption and utilization of Gainsight, Gong, Aviso, and Salesforce for tracking engagement, customer health, risk, and expansion signals across the team's book of business.
- Lead and scale Customer Success initiatives and process improvements to drive team efficiency and effectiveness.
- Serve as an escalation point for critical issues, ensuring swift resolution and customer advocacy.
- Work closely with Sales, Support, Product Management, and Renewals to align on account strategies and customer needs.
- Partner with the broader Account Team, including Sales and Renewals, on expansion opportunities and coordinated account planning.
- Surface product feedback and customer insights to influence roadmap prioritization and innovation.
- Minimum of 5 years of experience managing or leading a team in Customer Success.
- Minimum of 5 years of professional experience in Customer Success in an enterprise SaaS environment (required).
- Proven ability to manage executive-level relationships, including VP/CxO stakeholders.
- Demonstrated experience coaching teams on customer engagement strategies and driving customer value realization.
- Proficient in assessing customer health, identifying risk, and building risk mitigation plans.
- Proven ability to drive expansion deals in partnership with the broader Account Team to grow existing accounts.
- Familiarity with enterprise IT environments, particularly Microsoft, Active Directory, Entra ID, and/or SaaS transformation.
- Exceptional communication, interpersonal, and conflict resolution skills.
- Experience with Customer Success tools (Gainsight, Gong, Aviso) and Salesforce CRM required.
- Experience in transformational Customer Success projects or experience where products shift from On-Premise to SaaS.
- Previous Customer Success experience in a company with B2B Software.
- Knowledge of AI tools and practices to streamline Customer Success operations.
Company Overview
Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies - including 90% of the Fortune 500 - trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.
Why Quest
At Quest, your work makes an impact. You'll help organizations get AI-ready while building your career with a global team of innovators. We offer:
- Competitive pay, annual bonuses, and top-performer recognition.
- Comprehensive health, family, and retirement benefits.
- Flexible work options, generous PTO, and wellness programs.
- Professional growth through learning platforms, mentorship, and leadership programs.
- Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.
Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental, or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.
Come join us. For more information, visit us on the web at Quest Careers Innovate.Collaborate.Grow
Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com.
#LI-DH1