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Cxp Jobs (NOW HIRING)

Vaco by Highspring

Firmware Engineer

Boca Raton, FL

GEV, CXP, SFP, USB 3.0, DDR. * Experience with serial protocols: SPI, I2C, RS232, UART, USB, FLASH or similar. * Familiarity with the development of complex multi board digital and analog schematics ...

Microsoft

Software Engineering IC3

Redmond, WA · On-site

$131.40K - $215.40K/yr

The Customer Experiences (CXP) team is hiring for a Senior Engineer II to advance its mission of building software systems or applications for software enhancements and new products which may be used ...

ASAPP

Solutions Engineer

New York, NY · On-site +1

$160K - $173K/yr

At ASAPP, our mission is simple: deliver the best AI-powered customer experience-faster than anyone else. To achieve that, we're guided by principles that shape how we think, build, and execute. We ...

Ameresco

Facility Management certification such as Building Operator Certification (BOC), certified commissioning professional (CxP) preferred * Facility information experience with complex sets of data ...

Ameresco

Building Performance Analyst

Facility Management certification such as Building Operator Certification (BOC), certified commissioning professional (CxP) preferred * Facility information experience with complex sets of data ...

MCI Careers

Operations Manager

Wichita, KS · On-site

... CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal ...

MCI Careers

Operations Manager

Wichita, KS

... CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal ...

Ameresco

OR

Facility Management certification such as Building Operator Certification (BOC), certified commissioning professional (CxP) preferred * Facility information experience with complex sets of data ...

MCI Careers

Accountant

Iowa, IA · Remote

$45K - $60K/yr

... CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal ...

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Cxp information

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$22

$36

How much do cxp jobs pay per hour?

As of May 31, 2026, the average hourly pay for cxp in the United States is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Experience Professional (CXP), and why are they important?

To thrive as a Customer Experience Professional (CXP), you need strong problem-solving abilities, customer service expertise, and typically a background in business, communications, or a related field. Familiarity with CRM platforms, customer feedback tools, and analytics systems is essential. Exceptional communication, empathy, and adaptability are the soft skills that set top CXPs apart. These skills ensure that customer needs are effectively met, fostering loyalty and driving positive business outcomes.

How does a Customer Experience Professional (CXP) typically collaborate with other departments to resolve client issues?

Customer Experience Professionals (CXPs) frequently work cross-functionally, collaborating closely with teams such as sales, product development, and technical support. When a client issue arises, a CXP often acts as the liaison—gathering feedback from the customer, communicating the concern to the relevant internal team, and ensuring follow-up until resolution. This collaboration requires strong communication skills and the ability to advocate for both the customer’s needs and the company’s processes. Effective CXPs build relationships across departments to streamline issue resolution and drive continuous improvements in service.

What are CXP professionals and what do they do?

CXP stands for Customer Experience Professionals. These individuals are responsible for designing, managing, and improving the overall experience that customers have with a company or brand. They analyze customer feedback, identify pain points, and collaborate with different departments to enhance customer satisfaction and loyalty. CXP professionals may work on developing customer journey maps, implementing feedback systems, and ensuring that every touchpoint meets or exceeds customer expectations. Their goal is to create positive, memorable interactions that drive customer retention and business growth.

What is the difference between Cxp vs Customer Experience Specialist?

AspectCxpCustomer Experience Specialist
Required CredentialsCertifications in CX tools, customer service experienceCustomer service training, communication skills
Work EnvironmentCross-departmental, strategic focusCustomer-facing, support-oriented
Employer & Industry UsageTech, retail, finance companiesRetail, hospitality, telecom sectors

The main difference is that Cxp roles focus on strategic customer experience management and improving overall customer journeys, often involving data analysis and cross-team collaboration. Customer Experience Specialists typically handle direct customer interactions and support, emphasizing service quality. Both roles require strong communication skills, but Cxp positions are more strategic, while Customer Experience Specialists are more operational.

More about Cxp jobs
What job categories do people searching Cxp jobs look for? The top searched job categories for Cxp jobs are:
Cxp jobs near you
Infographic showing various Cxp job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $46,806 per year, or $22.5 per hour.
Commissioning Manager

Commissioning Manager

McCownGordon Construction

Plano, TX • On-site

Full-time

Posted 26 days ago

Job description

People love to work here, plain and simple.
It's easy to love your job when you're surrounded by driven, passionate leaders. We show up every day and give it our all; not because we have to, but because we want to.
POSITION SUMMARY
Responsible for understanding in Mechanical, Electrical, and Plumbing (MEP) design concepts, estimating and construction basics. Dedicated to a market/region and supports the project preconstruction and operations team members. Provides industry and commissioning knowledge and expertise as an in-house resource for associates and clients.
PRIMARY RESPONSIBILITIES
Project Development
  • Attends industry events to identify and speak to commissioning challenges and opportunities.

Pre-Design Phase
  • Facilitates development and documentation of the OPR.
  • Assists Commissioning Team with takeoffs or verifying quantities and amounts of commissioned equipment and systems.

Design Phase
  • Reviews construction drawings, O&M documentation, maintenance records etc., to identify optimal and innovation solutions, potential commissioning challenges and opportunities.
  • Develops and manages checklists to aid installers understanding pertinent information of the OPR to ensure long-term operations such as equipment and assembly verification, preinstallation and installation checks.
  • Develops and updates commissioning plans that identify processes and procedures necessary for a successful project including systems and assemblies to be verified and tested, schedules, roles and responsibilities, documentation and reporting requirements and communication protocols.

Utility Analysis and Interviews
  • Reviews and analyzes utility bills and benchmark. Insert & update final investigation report.
  • Conducts interviews with Occupants & Operators of the buildings and develop formal documentation.

Construction
  • Conducts and documents CxP team meetings as well as defines roles and responsibilities to project teams.
  • Reviews submittals specific to the project to verify adherence to the OPR.
  • Verifies CxP activities are integrated into the project schedule.
  • Develops, updates, and executes pre-functional and functional test procedures for a variety of equipment to be commissioned that included participants, prerequisites, step-by-step instructions, list of instrumentation, tools and supplies required and an indication of what observations or measurements must be recorded.
  • Develops scope and format for the systems manual with all the information needed to understand, operate, and maintain the systems and assemblies to inform those not involved in the design and construction process.
  • Attends site reviews on a regular process to ensure that the installed systems and assemblies comply with the OPR.

Occupancy & Operations Phase
  • Creates and develops the equipment inventory list, analyze equipment condition and update the modified capital reserve study.
  • Establishes and reviews equipment and system trends for performance, schedule and setpoints and verify compliance with the CFR.
  • Develops, updates and helps project team to resolve issues log.
  • Develops and documents issues and potential measures to improve system operation, improve occupant comfort, or improve the way the facility is managed.
  • Develop the project final report.
  • Schedules and manages testing of equipment systems and assemblies that were not able to be tested during construction.
  • Verify training materials, times and attendees as well as any manufacturer training manuals and electronic media.
  • Assists project team with troubleshooting as required.

Analysis and Corrective Action Phase
  • Develop a list of measures that are in compliance to the CFR.
  • Develop energy savings calculations, implementation costs, and calculate simple payback on each of the identified measures.
  • Develop the project investigation report.
  • Conduct investigation report presentation, providing valuable insights and updates to support effective collaboration with the stakeholders.
  • Manage trade partners through the implementation process of the approved measures.
  • Contribute to the development, updating, and execution of functional testing to validate the function of the implemented measures.

Relationships
  • Builds new and retains established relationships with trade partners and consultants by attending industry events.
  • Works with internal operation team and external design and engineering partners to build relationships.

MINIMUM QUALIFICATIONS
  • Bachelor's degree in Architectural, Structural, Civil or Construction Engineering or Bachelor's degree in Construction Science or Management or equivalent.
  • 5+ years experience as design engineer/consultant or trade partner preconstruction, management, or operations.
  • Knowledge of MEP and construction terminology and construction procedures.
  • Analytical, problem-solving and decision-making skills.
  • High-level of time management and prioritization.
  • Able to build new and retain relationships with trade partners and consultants by attending industry events.
  • Able to work with a variety of internal and external clients.

WORKING CONDITIONS
The position requires work in an office environment. Note: This job description reflects a summary of the job and does not prescribe or restrict the responsibilities that may be assigned. The job description is subject to change at any time.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans

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