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Cx Jobs in Alberta (NOW HIRING)

Miratech

Delivery Director

Edmonton, AB · On-site +1

  • Medical

Experience in CX, Contact Center, CCaaS, SaaS, Professional Services, or Managed Services environments. * Strong executive-level stakeholder management, customer relationship management, and ...

Mitacs

Product Manager

Calgary, AB · On-site +1

Prior experience collaborating with designers in defining Client Experience (CX) and User Interface (UI) * Experience working with development and cross functional technology teams, especially ...

Bell Canada

Director, MEP & Modular Delivery

Calgary, AB · Hybrid

  • Medical

  • Dental

  • Vision

Lead MEP commissioning (Cx), validating power, cooling, and resiliency systems through factory acceptance (FAT), site acceptance (SAT), and integrated systems testing. * Champion a zero-incident ...

Finning

Product Owner II

Calgary, AB · Hybrid

Knowledge of UX and CX * Wireframing and rapid prototyping * QA and UAT practices Soft Skills: * Proven track record of dealing with stakeholders * Analytical and problem-solving skills * Attention ...

Finning

Product Owner II

Edmonton, AB · Hybrid

Knowledge of UX and CX * Wireframing and rapid prototyping * QA and UAT practices Soft Skills: * Proven track record of dealing with stakeholders * Analytical and problem-solving skills * Attention ...

Bell Canada

Site Director, Bell AI Fabric

Calgary, AB · On-site

  • Medical

  • Dental

  • Vision

Oversee integrated commissioning (Cx) and operational readiness, validating power, cooling, and resiliency systems to ensure a seamless handover to operations. * Partner cross-functionally with ...

Softchoice

Architect, Professional Services

Calgary, AB · On-site

CA$120K - CA$151K/yr

  • Life

  • Retirement

  • PTO

Passion for building strong relationships with customers and driving great CX * Computer Science / Information Technology degree or diploma or equivalent industry experience. * Ability to travel up ...

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Cx information

What are the key skills and qualifications needed to thrive in the Cx position?

To thrive as a Cx (Customer Experience) professional, you need a solid understanding of customer service principles, user experience strategies, and data analysis, usually supported by a degree in business, marketing, or a related field. Familiarity with CRM systems like Salesforce, customer feedback tools, and analytics platforms such as Google Analytics is highly valuable. Strong communication, problem-solving abilities, and a customer-centric mindset are essential soft skills. These contribute directly to enhancing customer satisfaction and loyalty, which are critical for business growth.

What are the typical career advancement opportunities for a Cx professional?

As a Cx (Customer Experience) professional, you can grow into roles such as Customer Experience Manager, CX Strategist, or Head of Customer Experience, depending on your experience and skill set. Many organizations also offer paths to move into adjacent areas like product management, marketing, or customer success leadership. Advancement is often based on demonstrated ability to improve customer satisfaction metrics, lead cross-functional initiatives, and drive strategic projects. Proactively seeking training and mentorship within your organization can further support your career development in this field.

What are the different types of customer experience jobs?

Customer experience (CX) jobs include roles such as CX analyst, CX manager, customer success manager, UX designer, and customer support specialist. These roles focus on improving customer satisfaction, loyalty, and overall interactions through data analysis, service design, and communication skills, often utilizing tools like CRM software and customer feedback platforms.

What is a customer experience job role?

A customer experience (CX) job role involves managing and improving how customers interact with a company's products or services. It includes tasks such as analyzing customer feedback, designing positive interactions, and ensuring customer satisfaction through communication, problem-solving, and using tools like CRM software. CX professionals aim to enhance loyalty and retention by creating seamless and engaging customer journeys.

What are popular job titles related to Cx jobs in Alberta?

For Cx jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Cx jobs in Alberta look for?

The top searched job categories for Cx jobs in Alberta are:

Cx jobs near you
Infographic showing various Cx job openings in Alberta as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution.

Become a Luxury Brand Evaluator in Edmonton, CA

CXG

Edmonton, AB • On-site

Full-time

Re-posted yesterday

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.

Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.

2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.

3. Observe carefully - check the ambiance, service quality, and overall customer experience.

4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

Collaborate with iconic brands across industries.

Flexible assignments tailored to your interests.

Compensation for your time and input, with the potential for reimbursement on purchases.

A user-friendly platform for managing missions and feedback.

How to Join the CXG Community:

1. Register: sign up at live.cxg.com and confirm your email.

2. Complete your profile: fill out your details to 100% and get verified.

3. Get certified: pass the General Certification to access missions.

4. Apply for missions: explore assignments with brands that excite you.

5. Start evaluating: begin making a difference in the luxury market.

Compensation:

Non-Purchase Evaluations: Earn a fee based on mission complexity.

Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

  • Must be 18 years or older (21 years or older in the United States).
  • Current customer of premium and luxury brands.
  • Not currently under contract with any retail brands, to ensure impartiality.
  • Punctual, organized, detail-oriented, and reliable.
  • Observant and passionate about customer experience.
  • No prior experience is required; we value honest feedback from genuine customers.

Apply