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Cx Researcher Jobs in Virginia (NOW HIRING)

Beacon Systems, Inc

UX / CX Researcher

Vienna, VA · On-site

Position Title: UX / CX Researcher Location: Vienna VA USA Work Arrangement: Onsite Interview Type: Video and In person Requirements: * Bachelor's or Master's degree in Human-Computer Interaction ...

Accenture Federal Services

UX Researcher

Arlington, VA · On-site

Bachelor's degreein human behavior or related field, or equivalentexperience * 4+ years of CX/UX research experience, planning and running studies in person and remotely * Experience training or ...

Accenture Federal Services

UX Researcher

Arlington, VA

$184K/yr

Bachelor's degree in human behavior or related field, or equivalent experience​   * 4+ years of CX/UX research experience, planning and running studies in person and remotely * Experience ...

Accenture Federal Services

UX Researcher

Arlington, VA · On-site

$91K - $184K/yr

Bachelor's degree in human behavior or related field, or equivalent experience * 4+ years of CX/UX research experience, planning and running studies in person and remotely * Experience training or ...

[solidcore]

Senior Product Designer

Arlington, VA

$118K - $135K/yr

... CX, and Operations teams. They should bring a strong point of view, but also be collaborative ... Use client feedback, behavioral data, research, and business goals to inform design decisions.

[solidcore]

Senior Product Designer

Arlington, VA

$118K - $135K/yr

... CX, and Operations teams. They should bring a strong point of view, but also be collaborative ... Use client feedback, behavioral data, research, and business goals to inform design decisions.

[solidcore]

Senior Product Designer

Arlington, VA · On-site

$118K - $135K/yr

... CX, and Operations teams. They should bring a strong point of view, but also be collaborative ... Use client feedback, behavioral data, research, and business goals to inform design decisions.

BLN24

Project Manager

Mclean, VA · On-site

Experience supporting customer experience (CX), survey research, program evaluation, analytics, or organizational improvement initiatives. * Experience managing federal contracts or BPA task orders.

BLN24

Project Manager

Mclean, VA · On-site

Experience supporting customer experience (CX), survey research, program evaluation, analytics, or organizational improvement initiatives. * Experience managing federal contracts or BPA task orders.

VivSoft Technologies LLC

Mission Architect

Herndon, VA · On-site

$64.75 - $85.25/hr

This role works with the product owners and UX/CX strategists to ensure developers build the right ... Lead operational user engagement: facilitate Government-directed user research sessions with ...

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All JobsCx Researcher JobsCx Researcher Jobs in Virginia

Cx Researcher information

See Virginia salary details

$29.7K

$112.1K

$163.1K

How much do cx researcher jobs pay per year?

As of Aug 8, 2026, the average yearly pay for cx researcher in Virginia is $112,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,400.00 and $152,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cx researcher position, and why are they important?

To excel as a Cx Researcher, you need expertise in user experience research methodologies, data analysis, and a background in fields like psychology, human-computer interaction, or a related discipline. Familiarity with tools such as UserTesting, Qualtrics, usability testing software, and survey platforms is common, and certifications in UX or CX research are advantageous. Strong communication, empathy, and analytical thinking set outstanding candidates apart in this role. These competencies are crucial to accurately interpreting customer behaviors and translating insights into actionable improvements for products or services.

What are the main challenges a Cx researcher might face in their day-to-day work?

Cx Researchers often encounter the challenge of balancing multiple research projects while ensuring data quality and meeting tight deadlines. A typical day may involve recruiting participants, conducting interviews or usability tests, analyzing qualitative and quantitative data, and presenting findings to cross-functional teams. Collaboration is key, as you’ll work closely with designers, product managers, and other stakeholders to align research insights with business goals. Adapting to rapidly changing project priorities and maintaining objectivity despite varying stakeholder opinions are also common aspects of the role. Embracing these challenges helps you develop resilience and make a meaningful impact on both customer experience and business outcomes.

What is a Cx researcher?

A CX (Customer Experience) Researcher is responsible for understanding customer needs, behaviors, and pain points to improve products, services, and overall user experience. They use qualitative and quantitative research methods such as surveys, interviews, usability testing, and data analysis. Their insights help businesses make informed decisions to enhance customer satisfaction and engagement. CX Researchers often collaborate with design, product, and marketing teams to implement improvements based on their findings.

What are the most commonly searched types of Cx Researcher jobs in Virginia? The most popular types of Cx Researcher jobs in Virginia are:
What are popular job titles related to Cx Researcher jobs in Virginia? For Cx Researcher jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Cx Researcher jobs in Virginia look for? The top searched job categories for Cx Researcher jobs in Virginia are:
Cx Researcher jobs near you
Infographic showing various Cx Researcher job openings in Virginia as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $112,132 per year, or $53.9 per hour.

UX / CX Researcher

Beacon Systems, Inc

Vienna, VA • On-site

Other

Posted 10 days ago

Job description

Position Title: UX / CX Researcher
Location: Vienna VA USA
Work Arrangement: Onsite
Interview Type: Video and In person
Requirements:
  • Bachelor's or Master's degree in Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, Anthropology, Design Research, Cognitive Science, or another related social science discipline, or an equivalent combination of education and professional experience. Experience conducting research within federal government, public sector, healthcare, or other highly regulated environments is strongly preferred. Demonstrated ability to work with cross-functional teams, facilitate research workshops, present findings to stakeholders, and support product strategy through data-driven, user-centered insights. Familiarity with accessibility standards (e.g., WCAG), design thinking methodologies, Agile environments, and user-centered product development practices is a plus.
Skills:
  • Minimum 8+ years of hands-on experience in Human-Centered Design (HCD) and qualitative user research, including planning and conducting user interviews, contextual inquiry, persona development, customer journey mapping, usability testing, heuristic evaluations, and synthesizing qualitative research findings into actionable design recommendations. Proven ability to establish evidence-to-feature traceability, ensuring user insights directly inform product requirements, design decisions, and feature prioritization. Experience using modern research and collaboration tools such as TheyDo, Otter.ai, and other UX research, journey mapping, and documentation platforms. Strong analytical, communication, and stakeholder collaboration skills with the ability to translate complex user needs into intuitive, user-centered solutions.

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