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Cx Project Manager Jobs in Michigan (NOW HIRING)

RoviSys Building Technologies

Site Manager

Ann Arbor, MI · On-site

$90K - $110K/yr

Understanding of point-to-point loop checks, functional tests, and status of the site Cx plan for all systems * Participate in field related design modification meetings Project Management * Assist ...

RoviSys Building Technologies

Site Manager

Ann Arbor, MI · On-site

$90K - $110K/yr

Understanding of point-to-point loop checks, functional tests, and status of the site Cx plan for all systems * Participate in field related design modification meetings Project Management * Assist ...

Accenture

Gemini Enterprise for CX Specialist

Detroit, MI · On-site

$70K - $196K/yr

Manages the project ideation, gathering the high-level business requirements, defining the detailed ... CX Agent Studio or CCaaS. * Strong understanding how Generative AI is reshaping this industry.

Pwc

Oracle CPQ - Senior Manager

Grand Rapids, MI · On-site

$124K - $280K/yr

... project outcomes - Developing strategies for effective revenue management using Zuora Revenue and Oracle Product Data Hub - Promoting service excellence and customer experience (CX) in client ...

Pwc

Oracle CPQ - Senior Manager

Detroit, MI · On-site

$124K - $280K/yr

... project outcomes - Developing strategies for effective revenue management using Zuora Revenue and Oracle Product Data Hub - Promoting service excellence and customer experience (CX) in client ...

Tech Tammina LLC

Jr. Tester

Dearborn, MI · On-site

Market · The CX-Hub program utilizes cutting-edge technology to provide a seamless and efficient ... management. · Ability to independently drive projects to completion and work within the full ...

Ford Motor Company

Solutions Architect, CRM

Dearborn, MI · On-site

$58 - $76.50/hr

That's where the CX-Hub portfolio makes an impact. We partner with business and product teams to ... Strong leadership, team-building, project-planning, and stakeholder-management skills, with the ...

Kyndryl

$115K - $218K/yr

... CX) pipeline growth. You will translate market needs and human-centered approaches into compelling ... You contribute to identifying and shaping AI-enabled experience opportunities within projects ...

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Showing results 21-40

All JobsCx Project JobsCx Project Manager JobsCx Project Manager Jobs in Michigan

Cx Project Manager information

See Michigan salary details

$38.8K

$84.2K

$134.7K

How much do cx project manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for cx project manager in Michigan is $84,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a CX project manager?

Cx Project Managers, also known as Commissioning Project Managers, oversee the commissioning process of building projects to ensure that all systems and components are designed, installed, tested, operated, and maintained according to the owner's requirements. They coordinate between stakeholders, manage schedules, and ensure quality control throughout the project lifecycle. Their role is crucial for verifying that a building’s systems—like HVAC, electrical, and plumbing—function as intended and meet safety and efficiency standards.

How does a CX project manager typically collaborate with cross-functional teams to improve customer experience initiatives?

A CX Project Manager regularly partners with departments such as marketing, product development, customer support, and IT to align customer experience goals and ensure seamless project execution. This role often facilitates workshops, leads status meetings, and manages communication channels to keep everyone informed and engaged. Successful CX Project Managers act as liaisons, translating customer insights into actionable strategies and ensuring that project milestones are met. This collaborative approach not only drives improvements but also helps to foster a customer-centric culture throughout the organization.

What are the key skills and qualifications needed to thrive as a CX project manager, and why are they important?

To thrive as a CX Project Manager, you need expertise in customer experience strategy, project management methodologies, and a relevant degree—often supported by PMP or similar certifications. Familiarity with CX platforms, CRM systems like Salesforce, and data analytics tools is typically required. Exceptional communication, stakeholder management, and problem-solving skills help distinguish top performers in this role. These abilities are vital for ensuring seamless project delivery that enhances customer satisfaction and drives business outcomes.

What is the difference between Cx Project Manager vs UX Designer?

AspectCx Project ManagerUX Designer
Required CredentialsProject management certifications (PMP, CAPM), industry experienceDesign degrees, UX certifications (NN/g, Human Factors)
Work EnvironmentCollaborates with cross-functional teams on customer experience projectsFocuses on user research, wireframing, and interface design
Employer & Industry UsageUsed in customer-centric industries like retail, telecom, financeCommon in tech, software, and product development sectors

The Cx Project Manager oversees customer experience projects, coordinating teams and ensuring project delivery, while the UX Designer focuses on designing user interfaces and improving user interactions. Both roles aim to enhance customer satisfaction but differ in their core responsibilities and skill sets.

What are popular job titles related to Cx Project Manager jobs in Michigan?

For Cx Project Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Cx Project Manager jobs in Michigan look for?

The top searched job categories for Cx Project Manager jobs in Michigan are:

What cities in Michigan are hiring for Cx Project Manager jobs?

Cities in Michigan with the most Cx Project Manager job openings:

Cx Project Manager jobs near you
Infographic showing various Cx Project Manager job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $84,161 per year, or $40.5 per hour.

Customer Experience Program Manager

TRC Talent Solutions

Atlanta, MI • Remote

$100K - $125K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

This range is provided by TRC Talent Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $100,000.00/yr - $125,000.00/yr Additional compensation types Annual Bonus Recruiting Manager at TRC Talent Solutions TRC's client has a remote, direct hire opportunity for a Customer Experience Project/Program Manager! Candidates must live near Atlanta or Boston! This opportunity is with a leading Restaurant Solutions and Supply Chain company offering significant growth potential, great culture, benefits, etc.

Job Summary:

We are seeking a Customer Experience (CX) Program Manager to develop and execute strategies that drive customer satisfaction, engagement, and loyalty. This role is responsible for analyzing customer journeys, identifying pain points, and implementing programs that enhance the overall client experience. You will collaborate cross-functionally with sales, product, and support teams to ensure a seamless and high-impact customer experience.

Key Responsibilities:

Customer Journey Optimization: Analyze customer interactions and touchpoints to identify opportunities for improving satisfaction, retention, and loyalty. Program Development: Design and implement CX programs that enhance the end-to-end customer experience, focusing on restaurant owners, operators, and staff. Feedback & Insights: Gather and analyze customer feedback through surveys, NPS scores, and direct interactions, using insights to inform business decisions.

Cross-Functional Collaboration: Partner with sales, product, support, and marketing teams to ensure a unified customer experience strategy. Training & Enablement: Develop best practices, training materials, and process improvements to support both internal teams and customers. Metrics & Reporting: Define key performance indicators (KPIs) for CX initiatives, tracking success and making data-driven recommendations.

Escalation & Issue Resolution: Act as a point of escalation for complex customer issues, ensuring timely and satisfactory resolutions. Qualifications & Experience: 3+ years of experience in customer experience, program management, or customer success (restaurant, hospitality, or SaaS industry experience preferred). Proven ability to map and enhance customer journeys in a B2B environment. Strong analytical skills with experience leveraging customer feedback tools and CX metrics.

Ability to work cross-functionally and drive initiatives that impact multiple teams. Excellent communication, problem-solving, and relationship-building skills. Seniority level Mid-Senior level Employment type Full-time Job function Management Industries Transportation, Logistics, Supply Chain and Storage and Food and Beverage Services

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