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Cx Project Manager Jobs in Mason, MI (NOW HIRING)

Your responsibilities as a Data Center Cx PM will include: Working with project teams at client ... The Project Manager will be the POC with client (data center/ building commissioning companies ...

Your responsibilities as a Data Center Cx PM will include: Working with project teams at client ... The Project Manager will be the POC with client (data center/ building commissioning companies ...

... projects. You will translate customer experience data into applicable insights and support end-to ... Manage and analyze patient experience inputs, including transactional and relationship NPS, CAHPS ...

... ES or CX, Google Assistant SDK, or other Google Cloud chatbot development tools * 3+years in ... and managing Google Cloud Platform (GCP) solutions. * 3+ years in projects development using ...

Cx Project Manager information

See Mason, MI salary details

$38.9K

$84.4K

$135K

How much do cx project manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for cx project manager in Mason, MI is $84,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $98,700.00 per year, depending on experience, location, and employer.

What is a CX project manager?

Cx Project Managers, also known as Commissioning Project Managers, oversee the commissioning process of building projects to ensure that all systems and components are designed, installed, tested, operated, and maintained according to the owner's requirements. They coordinate between stakeholders, manage schedules, and ensure quality control throughout the project lifecycle. Their role is crucial for verifying that a building’s systems—like HVAC, electrical, and plumbing—function as intended and meet safety and efficiency standards.

How does a CX project manager typically collaborate with cross-functional teams to improve customer experience initiatives?

A CX Project Manager regularly partners with departments such as marketing, product development, customer support, and IT to align customer experience goals and ensure seamless project execution. This role often facilitates workshops, leads status meetings, and manages communication channels to keep everyone informed and engaged. Successful CX Project Managers act as liaisons, translating customer insights into actionable strategies and ensuring that project milestones are met. This collaborative approach not only drives improvements but also helps to foster a customer-centric culture throughout the organization.

What are the key skills and qualifications needed to thrive as a CX project manager, and why are they important?

To thrive as a CX Project Manager, you need expertise in customer experience strategy, project management methodologies, and a relevant degree—often supported by PMP or similar certifications. Familiarity with CX platforms, CRM systems like Salesforce, and data analytics tools is typically required. Exceptional communication, stakeholder management, and problem-solving skills help distinguish top performers in this role. These abilities are vital for ensuring seamless project delivery that enhances customer satisfaction and drives business outcomes.

What is the difference between Cx Project Manager vs UX Designer?

AspectCx Project ManagerUX Designer
Required CredentialsProject management certifications (PMP, CAPM), industry experienceDesign degrees, UX certifications (NN/g, Human Factors)
Work EnvironmentCollaborates with cross-functional teams on customer experience projectsFocuses on user research, wireframing, and interface design
Employer & Industry UsageUsed in customer-centric industries like retail, telecom, financeCommon in tech, software, and product development sectors

The Cx Project Manager oversees customer experience projects, coordinating teams and ensuring project delivery, while the UX Designer focuses on designing user interfaces and improving user interactions. Both roles aim to enhance customer satisfaction but differ in their core responsibilities and skill sets.

Infographic showing various Cx Project Manager job openings in Mason, MI as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $84,369 per year, or $40.6 per hour.

Data Center Commissioning Project Manager

CAI

Lansing, MI • On-site

$122K/yr

Full-time

Medical, Life, PTO

Re-posted 2 days ago


Job description

*THIS IS NOT A DATA ENGINEERING RELATED POSITION*
 
Position Description:
Your responsibilities as a Data Center Cx PM will include:
Working with project teams at client sites to inspect, test, and troubleshoot data center/ building commissioning facilities and/ or equipment. This person is responsible for identifying and coordinating activities for commissioning and reporting. The Project Manager will be the POC with client (data center/ building commissioning companies) personnel and the Regional Manager. The Project Manager will execute the work as well as oversee it. Electrical and/or Mechanical commissioning experience is required.
 
Requirements include:
Position Requirements:
BS in an electrical, mechanical, engineering field or equivalent experience
5-10+ years or more of experience in commissioning and qualification in the Data Center industry, Leading large (minimum of 4 megawatts) projects/facilities. Comfort in the Construction industry (managing vendors, clients, subcontractors) is a plus.
Experience with commissioning plans/test scripts, schedules, budgets, change orders and summary reports is desired.
Experience managing multi-disciplinary teams with full commissioning responsibility is desired.
 
Other Requirements:
Excellent oral and written communication skills in English
Able to travel domestically and internationally as required 
Able to work (paid) overtime 
Able to work in the US without sponsorship now or any time in the future. 
 
About CAI
CAI is established in 1996, that has grown year over year to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries.
 
Are You Ready?
Our approach is simple; we put the client’s interests first, we do not stop until it is right, and we will do whatever it takes to get there.
We are committed to living our Foundational Principles, both professionally and personally:
We act with integrity
We serve each other
We serve society
We work for our future
 
Benefits
Our full-time positions offer competitive compensation and benefits which include: 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.
 
CAI Operations DCx Managers will be exposed to cutting edge technologies in the Hyperscale and other spaces. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in bringing data technologies to market. As part of our company culture, we invest in YOUR future, and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our customers benefit from exemplary work across our entire range of professional services.
#LI-MV1 #MISSIONCRITICAL
Average salary range, not including benefits or compensatory time and possible discretionary bonuses.
 
CAI Benefits:
•Comprehensive Health Insurance coverage
•24 days of Paid Time Off
•Company paid Life Insurance
•Company paid Long Term Disability
We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all – our employees, our customers, and the broader society.
 
This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO). 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.