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Cx Project Manager Jobs in Florida (NOW HIRING)

Senior Commissioning Agent

Tampa, FL · On-site

$93K - $134K/yr

SENIOR CX AGENT Watch your commissioning expertise come to life in landmark projects around the ... project manager in the on-going determination of project scheduling requirements, staffing ...

Manages the project ideation, gathering the high-level business requirements, defining the detailed ... CX Agent Studio or CCaaS. * Strong understanding how Generative AI is reshaping this industry.

... project outcomes - Developing strategies for effective revenue management using Zuora Revenue and Oracle Product Data Hub - Promoting service excellence and customer experience (CX) in client ...

Oracle CPQ - Senior Manager

Miami, FL · On-site

$124K - $280K/yr

... project outcomes - Developing strategies for effective revenue management using Zuora Revenue and Oracle Product Data Hub - Promoting service excellence and customer experience (CX) in client ...

Oracle CPQ - Senior Manager

Tampa, FL · On-site

$124K - $280K/yr

... project outcomes - Developing strategies for effective revenue management using Zuora Revenue and Oracle Product Data Hub - Promoting service excellence and customer experience (CX) in client ...

... project outcomes - Developing strategies for effective revenue management using Zuora Revenue and Oracle Product Data Hub - Promoting service excellence and customer experience (CX) in client ...

Program Manager - Technical Services

Tampa, FL · On-site

$121K - $157K/yr

Additionally, they would support project oversight and execution of several Technical Services ... Existing Building Commissioning (Re/Retro Cx) * New Construction Commissioning * Active Energy ...

Program Manager - Technical Services

Tampa, FL · On-site

$120K - $156K/yr

Additionally, they would support project oversight and execution of several Technical Services ... Existing Building Commissioning (Re/Retro Cx) * New Construction Commissioning * Active Energy ...

Showing results 21-40

Cx Project Manager information

See Florida salary details

$33.3K

$72.2K

$115.5K

How much do cx project manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for cx project manager in Florida is $72,158.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $84,400.00 per year, depending on experience, location, and employer.

What is a CX project manager?

Cx Project Managers, also known as Commissioning Project Managers, oversee the commissioning process of building projects to ensure that all systems and components are designed, installed, tested, operated, and maintained according to the owner's requirements. They coordinate between stakeholders, manage schedules, and ensure quality control throughout the project lifecycle. Their role is crucial for verifying that a building’s systems—like HVAC, electrical, and plumbing—function as intended and meet safety and efficiency standards.

How does a CX project manager typically collaborate with cross-functional teams to improve customer experience initiatives?

A CX Project Manager regularly partners with departments such as marketing, product development, customer support, and IT to align customer experience goals and ensure seamless project execution. This role often facilitates workshops, leads status meetings, and manages communication channels to keep everyone informed and engaged. Successful CX Project Managers act as liaisons, translating customer insights into actionable strategies and ensuring that project milestones are met. This collaborative approach not only drives improvements but also helps to foster a customer-centric culture throughout the organization.

What are the key skills and qualifications needed to thrive as a CX project manager, and why are they important?

To thrive as a CX Project Manager, you need expertise in customer experience strategy, project management methodologies, and a relevant degree—often supported by PMP or similar certifications. Familiarity with CX platforms, CRM systems like Salesforce, and data analytics tools is typically required. Exceptional communication, stakeholder management, and problem-solving skills help distinguish top performers in this role. These abilities are vital for ensuring seamless project delivery that enhances customer satisfaction and drives business outcomes.

What is the difference between Cx Project Manager vs UX Designer?

AspectCx Project ManagerUX Designer
Required CredentialsProject management certifications (PMP, CAPM), industry experienceDesign degrees, UX certifications (NN/g, Human Factors)
Work EnvironmentCollaborates with cross-functional teams on customer experience projectsFocuses on user research, wireframing, and interface design
Employer & Industry UsageUsed in customer-centric industries like retail, telecom, financeCommon in tech, software, and product development sectors

The Cx Project Manager oversees customer experience projects, coordinating teams and ensuring project delivery, while the UX Designer focuses on designing user interfaces and improving user interactions. Both roles aim to enhance customer satisfaction but differ in their core responsibilities and skill sets.

What are popular job titles related to Cx Project Manager jobs in Florida?

For Cx Project Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Cx Project Manager jobs in Florida look for?

The top searched job categories for Cx Project Manager jobs in Florida are:

Infographic showing various Cx Project Manager job openings in Florida as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $72,158 per year, or $34.7 per hour.

Program Manager AI Enablement

ShipMonk

Fort Lauderdale, FL

Full-time

Re-posted 11 days ago


ShipMonk rating

6.3

Company rating: 6.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

About the Role:

AI is changing how every team at ShipMonk works—how engineers write code, how CX resolves tickets, how operations route shipments, how finance and analysts find answers. The tools are arriving faster than the organization can absorb them. We are seeking an AI Enablement Program Manager to close that gap: to run the company-wide program that turns AI from scattered experiments into a skill every employee can use well, safely, and with confidence.

In this role, you won't just "schedule training"—you'll run the program that levels up an entire company. You'll curate the curriculum, organize the cohorts, champion the tools, and drive adoption across every department. Your mission is to ensure that every team at ShipMonk knows what AI can do for their work, has the skills and tools to do it, and uses it responsibly—across the whole company.

Desired Experience:
  • Program Management Core: 2+ years, project management training, enablement, L&D, or cross-functional programs—you've run a schedule, wrangled stakeholders, and driven something to completion across more than one team.
  • Enablement & Education: Experience building or running learning programs (technical training, L&D, developer relations, or sales/CX enablement). You know how adults actually pick up skills—hands-on, in cohorts, against real work—not death by slide deck.
  • AI Fluency: Hands-on, current familiarity with modern AI tools—LLMs, AI assistants, prompting. You don't need to build the model; you need to help the marketer, the engineer, and the CX agent get real leverage from it, and you stay current in a field that moves monthly.
  • Operating Range: Comfortable working across Engineering, CX, Operations, Product, Finance, and People. You can tailor the same material to very different audiences and earn credibility with each.
  • Organized & Measured: You keep a program on the rails—calendars, enrollment, content, follow-through—and you track whether it's actually working.
  • Nice to have: Experience in logistics, supply chain, or e-commerce; familiarity with AI responsible-use or data-privacy basics.
Skills & Responsibilities:
  • Curriculum Curation (The Backbone): Assemble and maintain a tiered AI curriculum—from "AI for everyone" foundations to role-specific tracks for engineering, CX, ops, and analytics. Keep it current as tools change, sourcing external content where it's faster than building.
  • Cohort & Session Delivery (The Engine): Schedule and run recurring cohorts and workshops across both Prague and US time zones. Handle enrollment, logistics, materials, and follow-up so sessions actually happen and actually land.
  • Adoption & Champions (The Reach): Drive enrollment and make AI literacy a default expectation rather than an opt-in perk. Stand up a network of embedded "AI champions" in each team so the program scales beyond one person.
  • Tooling Coordination: Maintain the catalog of approved AI tools and the sandboxes people learn in, and help people get access and get started.
  • Responsible Use: Work with Security, Legal, and Platform to fold practical, safe-use guidance—data handling, approved tools, what not to do—into the curriculum, so the guardrails are taught, not bolted on.
  • Stakeholder Coordination: Be the connective tissue between leadership's AI goals and the front line. Work with the department leads to spot high-leverage use cases and turn them into training that sticks.
  • Adoption Tracking & Reporting: Track enrollment, completion, active tool usage, and self-reported productivity, and report progress to leadership on a regular cadence—using the data to decide what to double down on and what to drop.

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

  • Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
    Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
    Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
    Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
    Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

Our Core Values

Our values are the heart of our culture. We're looking for individuals who embody these principles every day.

  • Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
  • People make ShipMonk: We believe in our team and invest in our people.
  • Own it: We take ownership of our work, our mistakes, and our successes.
  • Get sh*t done: We're a fast-paced, high-growth company that values action and results.
  • Change the score: We challenge the status quo, constantly innovating and improving.

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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