1

Cx Program Manager Jobs in Garner, NC (NOW HIRING)

SDET (Emerging Careers)

Cary, NC · On-site

$46.75 - $60.25/hr

... CX) above all. * Ensure all applicable security policies and processes are followed to support the ... Proficiency with source control management techniques (Git) including branching, code review, and ...

SDET (Emerging Careers)

Cary, NC · On-site

$46.75 - $60.25/hr

... CX) above all. * Ensure all applicable security policies and processes are followed to support the ... Proficiency withsource control management techniques (Git) including branching, code review,and ...

Showing results 41-42

Cx Program Manager information

See Garner, NC salary details

$34.3K

$95.8K

$139.9K

How much do cx program manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for cx program manager in Garner, NC is $95,788.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $118,100.00 per year, depending on experience, location, and employer.

What is a CX program manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX program manager?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.

How does a CX program manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What is the average salary for a Cx Program Manager?

The average salary for a Cx Program Manager typically ranges from $90,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications may earn higher compensation. Salary levels can also be influenced by the size of the organization and the complexity of customer experience initiatives.

What cities near Garner, NC are hiring for Cx Program Manager jobs?

Cities near Garner, NC with the most Cx Program Manager job openings:

Infographic showing various Cx Program Manager job openings in Garner, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $95,788 per year, or $46.1 per hour.

SDET (Emerging Careers)

SAS

Cary, NC • On-site

$46.75 - $60.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Software Development Engineer in Test (Emerging Careers) - Hybrid, Cary, North Carolina
We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
If you're looking for a dynamic, fulfilling career with flexibility and world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.
About the job
The Cloud Data Exchange (CDE) team is looking for a Software Development Engineer in Test (Emerging Careers) to contribute to our SAS' Viya 4 customer offering. CDE provides SAS customers with the ability to securely and efficiently access their data, wherever it resides. Commonly, customers run SAS analytics from a cloud platform, but their data is often still on premises, behind a firewall. CDE aligns perfectly with SAS analytic environments to reach through firewalls and deliver customer data in real-time to the SAS analytic engines. The CDE team uses modern development practices to provide quality software updates at regular delivery intervals.
This is an excellent opportunity for a motivated engineer to grow their skills in data access technologies while working alongside experienced developers. You'll collaborate with teams across SAS to solve technical problems throughout the Software Development Lifecycle (SDLC)-from design and implementation through testing and deployment.
As a Software Development Engineer in Test (Emerging Careers), you will:
  • Create and maintain high quality of test automation using modern development techniques and provide key data points to support metrics-based decision making.
  • Apply automated tests at every layer of the application stack, both inside and outside of the continuous delivery pipeline.
  • Produce and analyze metrics that illustrate the quality of applications and develop insight that drives the direction of quality engineering.
  • Be encouraged to participate in open-source projects on behalf of SAS.
  • Work with team to promptly triage test failures with precision and accuracy, maintaining the health of the build pipeline.
  • Work collaboratively with development, product, operations, and support peers to encourage quality, as a key design element in all work efforts.
  • Protect users from escaped defects, participate in support escalations, and value Customer Experience (CX) above all.
  • Ensure all applicable security policies and processes are followed to support the organization's secure software development goals.
  • Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required qualifications
  • A bachelor's degree in computer science or a related quantitative field.
  • 0-2 years of experience writing software applications, testing software, and / or general programming.
  • Demonstrated proficiency in Python and Unix shell script.
  • Demonstrated proficiency in a Kubernetes environment using CLIs.
  • Familiarity with database concepts such as cursors and transactions.
  • Familiarity with RESTful APIs and HTML.
  • Familiarity with Jira and Confluence.
  • Proficiency with source control management techniques (Git) including branching, code review, and merging.
  • Familiarity with at least one public cloud interface: Azure, AWS, or GCP.
  • Familiarity with Kubernetes architecture and principles.
  • Exposure to CI/CD tools such as GitHub, Jenkins or Gradle.
  • Equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Additional competencies, knowledge and skills
  • Familiarity in C and Go languages.
  • Exposure to security scanning tools (e.g. Snyk, Klocwork, ZAP).
  • Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner.
  • Technology Savvy: Leveraging one's practical knowledge and understanding of recent technology tools, solutions, and trends.
  • Quality Oriented: Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job.
  • Experience with unit testing and test-driven development.

World-class benefits
Highlights include...
  • Comprehensive medical, prescription, dental and vision plans.
  • Medical plan options include:
    • PPO with low annual deductible and copays.
    • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
  • Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
  • An industry-leading 401k plan.
  • Tuition Assistance Program and programs and resources to support your development
  • Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
  • Volunteer Time Off, parental leave and unlimited paid sick days.
  • Generous childcare benefits for all full-time employees.

You are welcome here.
At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.
#SAS