Software/Product/CX Engineer intern will work with the software engineering , Product and CX teams ... Help with program management of Agile sprints, and tracking performance of Sprint burndown metrics
Software/Product/CX Engineer intern will work with the software engineering , Product and CX teams ... Help with program management of Agile sprints, and tracking performance of Sprint burndown metrics
Director, Customer Experience
Atlanta, GA · On-site
Define clear engagement models between Account Executives and Key Account Managers * Ensure CX ... Employee assistance program (EAP) About the company QXO is the fastest growing publicly traded ...
Director, Customer Experience
Atlanta, GA · On-site
Define clear engagement models between Account Executives and Key Account Managers * Ensure CX ... Employee assistance program (EAP) About the company QXO is the fastest growing publicly traded ...
Define clear engagement models between Account Executives and Key Account Managers * Ensure CX ... Employee assistance program (EAP) About the company QXO is the fastest growing publicly traded ...
Define clear engagement models between Account Executives and Key Account Managers * Ensure CX ... Employee assistance program (EAP) About the company QXO is the fastest growing publicly traded ...
Rather than delivering programs directly, the Manager builds the frameworks, governs quality and ... Ensure training content remains current, relevant, and aligned with brand and CX standards.
Rather than delivering programs directly, the Manager builds the frameworks, governs quality and ... Ensure training content remains current, relevant, and aligned with brand and CX standards.
Rather than delivering programs directly, the Manager builds the frameworks, governs quality and ... Ensure training content remains current, relevant, and aligned with brand and CX standards.
Rather than delivering programs directly, the Manager builds the frameworks, governs quality and ... Ensure training content remains current, relevant, and aligned with brand and CX standards.
Designing and delivering onboarding programs for incoming SDRs and AEs across various segments ... As the leading AI-first CX platform built for real-world scale, we combine Generative and ...
Designing and delivering onboarding programs for incoming SDRs and AEs across various segments ... As the leading AI-first CX platform built for real-world scale, we combine Generative and ...
Data Center Construction QA / QC Manager
$80K - $106K/yr
The QA/QC Manager will coordinate the Cx Schedule with the Master Schedule and report the status of ... Design Critical Environment Programs for both internal and external clients * Coordinate with ...
Data Center Construction QA / QC Manager
$80K - $106K/yr
The QA/QC Manager will coordinate the Cx Schedule with the Master Schedule and report the status of ... Design Critical Environment Programs for both internal and external clients * Coordinate with ...
Customer Success Manager
Atlanta, GA · Hybrid
About Your Role Within our Customer Experience (CX) organization, we are looking for customer ... Design and execute programs to expand and deepen QGenda adoption, usage and value across your ...
Customer Success Manager
Atlanta, GA · Hybrid
About Your Role Within our Customer Experience (CX) organization, we are looking for customer ... Design and execute programs to expand and deepen QGenda adoption, usage and value across your ...
Sales Enablement Manager
Atlanta, GA · Hybrid
Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding ... As the leading AI-first CX platform built for real-world scale, we combine Generative and ...
Sales Enablement Manager
Atlanta, GA · Hybrid
Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding ... As the leading AI-first CX platform built for real-world scale, we combine Generative and ...
Sales Enablement Manager
Atlanta, GA · Hybrid
Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding ... As the leading AI-first CX platform built for real-world scale, we combine Generative and ...
Sales Enablement Manager
Atlanta, GA · Hybrid
Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding ... As the leading AI-first CX platform built for real-world scale, we combine Generative and ...
Designing and delivering onboarding programs for incoming SDRs and AEs across various segments ... As the leading AI-first CX platform built for real-world scale, we combine Generative and ...
Designing and delivering onboarding programs for incoming SDRs and AEs across various segments ... As the leading AI-first CX platform built for real-world scale, we combine Generative and ...
Key Accounts Manager
Conyers, GA · On-site
... program expectations. It'll be important to proactively identify potential issues and implement ... In this role, you will address communication and process knowledge gaps between our CX Org, project ...
Key Accounts Manager
Conyers, GA · On-site
... program expectations. It'll be important to proactively identify potential issues and implement ... In this role, you will address communication and process knowledge gaps between our CX Org, project ...
Commissioning Project Engineer - Data Center
Decatur, GA · On-site
$100K - $130K/yr
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
Commissioning Project Engineer - Data Center
Decatur, GA · On-site
$100K - $130K/yr
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
... program expectations. It'll be important to proactively identify potential issues and implement ... In this role, you will address communication and process knowledge gaps between our CX Org, project ...
... program expectations. It'll be important to proactively identify potential issues and implement ... In this role, you will address communication and process knowledge gaps between our CX Org, project ...
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
Quick apply
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
Key Accounts Manager
Conyers, GA · On-site
... program expectations. It'll be important to proactively identify potential issues and implement ... In this role, you will address communication and process knowledge gaps between our CX Org, project ...
Key Accounts Manager
Conyers, GA · On-site
... program expectations. It'll be important to proactively identify potential issues and implement ... In this role, you will address communication and process knowledge gaps between our CX Org, project ...
... programs and sit at the intersection of storytelling, data-driven marketing, and social media ... You will help manage NiCE's social presence across LinkedIn, X, YouTube, and emerging platforms ...
... programs and sit at the intersection of storytelling, data-driven marketing, and social media ... You will help manage NiCE's social presence across LinkedIn, X, YouTube, and emerging platforms ...
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
Quick apply
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
Commissioning Project Engineer - Data Center
Decatur, GA · On-site
$100K - $130K/yr
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
Commissioning Project Engineer - Data Center
Decatur, GA · On-site
$100K - $130K/yr
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
Sales Enablement Manager
Atlanta, GA · On-site
Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding • ... As the leading AI-first CX platform built for real-world scale, we combine Generative and ...
Sales Enablement Manager
Atlanta, GA · On-site
Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding • ... As the leading AI-first CX platform built for real-world scale, we combine Generative and ...
Cx Program Manager information
See Georgia salary details
$32.5K - $41.6K
5% of jobs
$41.6K - $50.7K
6% of jobs
$50.7K - $59.8K
9% of jobs
$65.5K is the 25th percentile. Wages below this are outliers.
$59.8K - $68.9K
6% of jobs
$68.9K - $78K
5% of jobs
$78K - $87.1K
6% of jobs
$87.1K - $96.2K
5% of jobs
The median wage is $97.9K / yr.
$96.2K - $105.3K
31% of jobs
$105.6K is the 75th percentile. Wages above this are outliers.
$105.3K - $114.4K
7% of jobs
$114.4K - $123.5K
15% of jobs
$123.5K - $132.6K
3% of jobs
$32.5K
$90.7K
$132.6K
How much do cx program manager jobs pay per year?
As of Jul 21, 2026, the average yearly pay for cx program manager in Georgia is $90,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,100.00 and $111,900.00 per year, depending on experience, location, and employer.
What is CX program management?
CX program management involves overseeing customer experience initiatives to improve satisfaction, loyalty, and engagement. It includes coordinating cross-functional teams, implementing strategies, and using tools like customer feedback platforms to ensure consistent service quality and achieve business goals.
Is being a TPM stressful?
Being a Technical Program Manager (TPM) can be stressful due to managing multiple projects, tight deadlines, and coordinating cross-functional teams. The role often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, but it also offers opportunities for leadership and professional growth.
How does a CX Program Manager typically collaborate with cross-functional teams to improve customer experience initiatives?
As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.
What is the difference between Cx Program Manager vs Customer Experience Manager?
| Aspect | Cx Program Manager | Customer Experience Manager |
|---|---|---|
| Primary Focus | Overseeing multiple customer experience projects and initiatives across departments | Managing overall customer satisfaction and relationship strategies |
| Responsibilities | Developing programs, coordinating teams, implementing CX strategies | Analyzing customer feedback, improving service quality, customer retention |
| Required Skills | Project management, cross-functional collaboration, CX tools | Customer insights, communication, service design |
| Work Environment | Often in a program or project management setting within CX teams | Customer-facing roles, marketing, or service departments |
The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.
What does a CX manager do?
A Customer Experience (CX) manager oversees strategies to improve customer satisfaction and loyalty by analyzing customer feedback, managing service quality, and implementing process improvements. They often collaborate with cross-functional teams, utilize customer data and tools, and may hold certifications in customer experience or related fields. Their goal is to ensure a positive and consistent customer journey across all touchpoints.
What is a Cx Program Manager?
A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.
What are the key skills and qualifications needed to thrive as a CX Program Manager, and why are they important?
To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.
What does a CX program manager do?
A CX (Customer Experience) Program Manager oversees initiatives to improve customer satisfaction and loyalty by coordinating cross-functional teams, implementing strategies, and analyzing feedback. They often use tools like CRM systems and require strong project management skills to ensure consistent delivery of positive customer experiences.
What are popular job titles related to Cx Program Manager jobs in Georgia? For Cx Program Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Cx Program Manager jobs in Georgia look for? The top searched job categories for Cx Program Manager jobs in Georgia are:
What cities in Georgia are hiring for Cx Program Manager jobs? Cities in Georgia with the most Cx Program Manager job openings:
Full-time
Posted 3 days ago
Job description
About us:
The world of management consulting is changing rapidly with the rapid explosion of data, cloud computing and advanced analytics. HOPTEK is one of Kearney's major investments in harnessing the power of new software and computing technologies to deliver breakthrough, industry shaping results to a variety of clients. After successfully delivering such value to some of Kearney's core clients, HOPTEK has now become a full-fledged software product and SaaS organization destined to deliver uniquely differentiated product and services to a growing number of industries and industry sub-segments. Early successes in the transportation and trucking marketplace have resulted in a product offering that is materializing quickly and requires the rapid expansion of the organization towards becoming a trust cloud-based solution providers to shippers, carriers, and brokers in the North American $500B truck load industry.
The career opportunities for software engineers at HOPTEK range from leading innovative projects and doing advanced software algorithms research and development for our core clients to building entirely new software platforms started on the IP foundation we are accumulating. HOPTEK aims to solve complex network optimization problems. One such problem is the real-time allocation of assets to freight in a large transportation network to increase asset utilization, on-time delivery and overall fleet productivity.
The HOPTEK team is rapidly growing and is looking for a Software engineers interns for our Engineering , CX , Product and Operations departments. These roles will be a great learning experience for understanding the development and delivery of a portfolio of products.
Requirements
Role / Responsibilities :
Software/Product/CX Engineer intern will work with the software engineering , Product and CX teams on software design and development, testing of new features, and supporting software product engineering. Intern will work under the guidance of a senior tech lead. Internship at Hoptek could include a subset of the following:
- Support product design for new software features and helping develop clear business requirements and software design documentation
- Help develop code to support development of features to defined business & architectural requirements
- Define & conduct testing & QA on new code developed, including code for test automation & bug tracking
- Support management of databases, and drive data analysis as required
- Support production code release, manage code pipelines and help tech leads with release of secure & scalable product features
- Help with program management of Agile sprints, and tracking performance of Sprint burndown metrics
- Test drive new software tools and processes to improve efficiency and speed of software engineering process
Experience & Skills Required:
- Enrolled in a BS/MS program in Industrial Engr, Computer Science or related majors
- Strong critical thinking to help solve problems and find actionable solutions
- Willingness to learn and execute core software practices and design patterns from senior tech leads
- Curiosity and interest to develop business understanding of industry and other parts of HOPTEK
- Passionate about professional growth and self-improvement via constructive feedback