... and CX innovation into compelling content that engages practitioners, senior decision makers ... Develop programs that encourage employees, partners, and community members to participate in social ...
... and CX innovation into compelling content that engages practitioners, senior decision makers ... Develop programs that encourage employees, partners, and community members to participate in social ...
Works closely with the project CX Team to close out L4/L5 CX activities. * Trains and evaluates ... Proficient knowledge of computer programs (EXCEL/WORD). * Strong communication (written/verbal ...
Works closely with the project CX Team to close out L4/L5 CX activities. * Trains and evaluates ... Proficient knowledge of computer programs (EXCEL/WORD). * Strong communication (written/verbal ...
... program, competitive benchmarking, and CX prioritization. Bringing the voice of the customer to ... Support Delta's CX strategy by communicating the CX narrative, managing and prioritizing the ...
... program, competitive benchmarking, and CX prioritization. Bringing the voice of the customer to ... Support Delta's CX strategy by communicating the CX narrative, managing and prioritizing the ...
Revenue Enablement Manager
Atlanta, GA · On-site +1
... CX), and other revenue-facing teams. This role is focused on building the systems, programs, tools ... Build manager coaching tools and reinforcement mechanisms that improve adoption and long-term ...
Revenue Enablement Manager
Atlanta, GA · On-site +1
... CX), and other revenue-facing teams. This role is focused on building the systems, programs, tools ... Build manager coaching tools and reinforcement mechanisms that improve adoption and long-term ...
... CX), and other revenue-facing teams. This role is focused on building the systems, programs, tools ... Build manager coaching tools and reinforcement mechanisms that improve adoption and long-term ...
... CX), and other revenue-facing teams. This role is focused on building the systems, programs, tools ... Build manager coaching tools and reinforcement mechanisms that improve adoption and long-term ...
Director, Customer Experience
Atlanta, GA · On-site
Define clear engagement models between Account Executives and Key Account Managers * Ensure CX ... Employee assistance program (EAP) About the company QXO is the fastest growing publicly traded ...
Director, Customer Experience
Atlanta, GA · On-site
Define clear engagement models between Account Executives and Key Account Managers * Ensure CX ... Employee assistance program (EAP) About the company QXO is the fastest growing publicly traded ...
Define clear engagement models between Account Executives and Key Account Managers * Ensure CX ... Employee assistance program (EAP) About the company QXO is the fastest growing publicly traded ...
Define clear engagement models between Account Executives and Key Account Managers * Ensure CX ... Employee assistance program (EAP) About the company QXO is the fastest growing publicly traded ...
Software/Product/CX Engineer intern will work with the software engineering , Product and CX teams ... Help with program management of Agile sprints, and tracking performance of Sprint burndown metrics
Software/Product/CX Engineer intern will work with the software engineering , Product and CX teams ... Help with program management of Agile sprints, and tracking performance of Sprint burndown metrics
Software/Product/CX Engineer intern will work with the software engineering , Product and CX teams ... Help with program management of Agile sprints, and tracking performance of Sprint burndown metrics
Software/Product/CX Engineer intern will work with the software engineering , Product and CX teams ... Help with program management of Agile sprints, and tracking performance of Sprint burndown metrics
... and CX innovation into compelling content that engages practitioners, senior decision makers ... Develop programs that encourage employees, partners, and community members to participate in social ...
... and CX innovation into compelling content that engages practitioners, senior decision makers ... Develop programs that encourage employees, partners, and community members to participate in social ...
... CX, Tires/Parts, MVP, and MSER. * Action Planning: Generate and execute detailed action plans, reviewing progress regularly with upper management and Program Directors. * Stakeholder Engagement:
Quick apply
... CX, Tires/Parts, MVP, and MSER. * Action Planning: Generate and execute detailed action plans, reviewing progress regularly with upper management and Program Directors. * Stakeholder Engagement:
Data Center Construction QA / QC Manager
Atlanta, GA · On-site
$80K - $106K/yr
The QA/QC Manager will coordinate the Cx Schedule with the Master Schedule and report the status of ... Design Critical Environment Programs for both internal and external clients * Coordinate with ...
Data Center Construction QA / QC Manager
Atlanta, GA · On-site
$80K - $106K/yr
The QA/QC Manager will coordinate the Cx Schedule with the Master Schedule and report the status of ... Design Critical Environment Programs for both internal and external clients * Coordinate with ...
Sales Enablement Manager
Atlanta, GA · Hybrid
Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding ... As the leading AI-first CX platform built for real-world scale, we combine Generative and ...
Sales Enablement Manager
Atlanta, GA · Hybrid
Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding ... As the leading AI-first CX platform built for real-world scale, we combine Generative and ...
... analytics, CX, partnerships, and technology teams. You will act as the central point of ... Analyze campaign and program performance, identifying trends and actionable insights * Drive a ...
... analytics, CX, partnerships, and technology teams. You will act as the central point of ... Analyze campaign and program performance, identifying trends and actionable insights * Drive a ...
Commissioning Project Engineer - Data Center
Decatur, GA · On-site
$100K - $130K/yr
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
Commissioning Project Engineer - Data Center
Decatur, GA · On-site
$100K - $130K/yr
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
Quick apply
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
Quick apply
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
Regional Manager
Atlanta, GA · On-site
Analyze client feedback, develop, and implement any training or change programs to improve the CX ... Manage the distribution of any promotional material, report on this where possible * Provide ...
Quick apply
Regional Manager
Atlanta, GA · On-site
Analyze client feedback, develop, and implement any training or change programs to improve the CX ... Manage the distribution of any promotional material, report on this where possible * Provide ...
Regional Manager
Atlanta, GA · On-site
Analyze client feedback, develop, and implement any training or change programs to improve the CX ... Manage the distribution of any promotional material, report on this where possible * Provide ...
Regional Manager
Atlanta, GA · On-site
Analyze client feedback, develop, and implement any training or change programs to improve the CX ... Manage the distribution of any promotional material, report on this where possible * Provide ...
Commissioning Project Engineer - Data Center
Decatur, GA · On-site
$100K - $130K/yr
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
Commissioning Project Engineer - Data Center
Decatur, GA · On-site
$100K - $130K/yr
... billable hours, managing tasks within time budgeted, leading cx meetings, assisting the ... programs. Requirements: * Bachelor's degree in HVACR, mechanical or electrical engineering ...
Cx Program Manager information
See Georgia salary details
$32.5K - $41.6K
5% of jobs
$41.6K - $50.7K
6% of jobs
$50.7K - $59.8K
9% of jobs
$65.5K is the 25th percentile. Wages below this are outliers.
$59.8K - $68.9K
6% of jobs
$68.9K - $78K
5% of jobs
$78K - $87.1K
6% of jobs
$87.1K - $96.2K
5% of jobs
The median wage is $97.9K / yr.
$96.2K - $105.3K
31% of jobs
$105.6K is the 75th percentile. Wages above this are outliers.
$105.3K - $114.4K
7% of jobs
$114.4K - $123.5K
15% of jobs
$123.5K - $132.6K
3% of jobs
$32.5K
$90.7K
$132.6K
How much do cx program manager jobs pay per year?
As of Jun 9, 2026, the average yearly pay for cx program manager in Georgia is $90,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,100.00 and $111,900.00 per year, depending on experience, location, and employer.
How does a CX Program Manager typically collaborate with cross-functional teams to improve customer experience initiatives?
As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.
What is the difference between Cx Program Manager vs Customer Experience Manager?
| Aspect | Cx Program Manager | Customer Experience Manager |
|---|---|---|
| Primary Focus | Overseeing multiple customer experience projects and initiatives across departments | Managing overall customer satisfaction and relationship strategies |
| Responsibilities | Developing programs, coordinating teams, implementing CX strategies | Analyzing customer feedback, improving service quality, customer retention |
| Required Skills | Project management, cross-functional collaboration, CX tools | Customer insights, communication, service design |
| Work Environment | Often in a program or project management setting within CX teams | Customer-facing roles, marketing, or service departments |
The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.
What is a Cx Program Manager?
A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.
What are the key skills and qualifications needed to thrive as a CX Program Manager, and why are they important?
To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.
What are popular job titles related to Cx Program Manager jobs in Georgia? For Cx Program Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Cx Program Manager jobs in Georgia look for? The top searched job categories for Cx Program Manager jobs in Georgia are:
What cities in Georgia are hiring for Cx Program Manager jobs? Cities in Georgia with the most Cx Program Manager job openings:
Job description
The Opportunity
NiCE is seeking a creative and results-driven Social Media Manager to join our global social media team and help grow and strengthen our digital presence. This role sits at the intersection of storytelling, data-driven marketing, and social media strategy.
You will help manage NiCE's social presence across LinkedIn, X, YouTube, and emerging platforms, translating our AI leadership and CX innovation into compelling content that engages practitioners, senior decision makers, analysts, and the broader enterprise technology community.
This is a high-visibility role within the Global Brand & Content team, working closely with Product Marketing, PR, Demand Generation, Analyst Relations, and executive leadership.
What You'll Do
- Develop and execute a global social media strategy aligned with NiCE's AI-first positioning and CXone narrative.
- Manage the global social editorial calendar across LinkedIn, X, YouTube, and emerging platforms.
- Promote research, reports, product launches, and thought leadership across social channels.
- Partner with marketing teams to support product launches, analyst recognition, and major events including NiCE World.
- Drive executive and employee advocacy on social platforms, partnering with leadership and subject matter experts to amplify thought leadership and industry conversations.
- Develop programs that encourage employees, partners, and community members to participate in social storytelling.
- Build relationships with CX influencers, and industry communities.
- Monitor social performance and optimize campaigns using social intelligence tools.
- Collaborate with design, PR, and marketing teams to produce engaging visuals and video content.
- Engage with industry conversations, analysts, customers, and practitioners to build NiCE's voice within the CX and AI community.
- Monitor social performance, competitive landscape, and industry conversations to identify opportunities and optimize strategy.
- 4+ years of experience in social media management, ideally in B2B technology or SaaS.
- Proven track record growing engagement, reach, and audience for enterprise technology brands.
- Strong understanding of LinkedIn as a B2B channel and experience with major social platforms.
- Experience with social media management and analytics platforms such as Sprinklr, Brandwatch, Hootsuite, or similar tools.
- Strong editorial and storytelling skills.
- Data-driven mindset and experience analyzing performance metrics.
- Experience working with global marketing teams.
- Experience marketing AI, CX, contact center, or enterprise cloud technologies.
- Experience supporting major events, product launches, or analyst recognition campaigns.
- Experience working with social analytics and listening tools to uncover audience insights and inform content strategy.
- Familiarity with influencer or advocacy programs.
- Basic video editing or motion content experience.
- Consistent growth in engagement, reach, and share of voice across social channels.
- A structured global social editorial calendar supporting launches, campaigns, and events.
- Increased thought leadership visibility for NiCE executives and experts.
- Strong social amplification of major events including NiCE World.
- Social reporting focused on business impact and audience quality.
You'll be joining NiCE at a pivotal moment - a reinvigorated brand, an AI-first vision, and a rapidly expanding global presence. Social media plays a critical role in how NiCE communicates innovation and leadership to the market.