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Cx Product Manager Jobs (NOW HIRING)

Mondo

CX Product Manager

Denver, CO · Remote

$50 - $75/hr

CX Product Manager, Remote (Denver-based preferred). Start date is ASAP for this 3-6 month contract position. Job Title: CX Product Manager Location-Type: Remote (Denver, CO-based candidates ...

New

Qualtrics

Senior Manager, Product Management - CX

Reston, VA · On-site

$131K - $173K/yr

Senior Manager, Product Management - Locations, CX Why We Have This Role The Senior Manager, PM will lead the Locations team within Customer Experience product management, responsible for the ...

Qualtrics

Senior Manager, Product Management - CX

Reston, VA · On-site

$131K - $173K/yr

Senior Manager, Product Management - Locations, CX Why We Have This Role The Senior Manager, PM will lead the Locations team within Customer Experience product management, responsible for the ...

Prophecy Technologies

Genesys Cloud CX Solutions Architect

$66.50 - $84.75/hr

Lead client discussions, discovery workshops, product evaluations, and architecture presentations ... Explain Genesys capabilities across voice, IVR, routing, digital channels, workforce management ...

ARUP Laboratories

$85K - $130K/yr

CX Product Team - 934 Primary Purpose : At ARUP Laboratories, we are seeking an experienced software Product Manager to help shape the future of ARUP Laboratory's public‑facing digital products ...

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How much do cx product manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for cx product manager in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

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CX Product Manager

Denver, CO • Remote

Mondo
See more jobs at Mondoexternal

$50 - $75/hr

Contractor

Medical, Dental, Vision, Retirement

Posted yesterday

New

Job description

Apply now: CX Product Manager, Remote (Denver-based preferred). Start date is ASAP for this 3-6 month contract position. Job Title: CX Product Manager Location-Type: Remote (Denver, CO-based candidates preferred) Start Date: ASAP (2-week notice acceptable) Duration: Contract, 3-6 months Compensation Range: $50-75.00/hr Benefits: Eligible for Health, Dental, Vision, and 401K Visa Sponsorship: Not eligible for visa sponsorship Job Description: This role partners with agency stakeholders at all levels to define, measure, and improve customer experience KPIs, driving organizational performance and building trust across the client's ecosystem of state-level partners. Job Summary Define and document KPIs in collaboration with agency stakeholders ranging from executives to individual contributors Measure and analyze performance data to identify gaps and opportunities for CX improvement Influence and align stakeholders across agencies to adopt metrics and act on findings with urgency Support the improvement and adoption of a growing suite of CX and support tools, including ticketing and service platforms Develop and publish grant objectives and self-measurement frameworks for use by state agency partners Build trust and momentum with agency partners by re-engaging them and identifying areas for quick wins Pivot and adapt project direction as organizational needs and priorities evolve Minimum Requirements: 8-15 years of experience in a Business Analysis, Operations Consulting, Business Transformation, CX, or Product Operations capacity Demonstrated ability to define problems, identify KPIs, and drive stakeholder alignment without relying on formal authority Proven experience building or managing a product or program and selling it internally to gain adoption Strong analytical mindset with the ability to interpret data and translate it into actionable performance metrics Track record of influencing cross-functional stakeholders and driving speed to action in complex environments Experience working with stakeholders at all organizational levels, from executive leadership to individual contributors Preferred Qualifications: Familiarity with customer support or service platforms such as Zendesk or similar tools Experience working within or alongside government, public sector, or grant-funded organizations Background in systematically solving organizational or operational problems at scale Demonstrated ability to build trust with external partners or agencies and create organizational momentum
Requirements: