Cx Operations Manager Jobs in Layton, UT (NOW HIRING)

Industry/Sector

Not Applicable

Specialism

Oracle

Management Level

Director

Job Description & Summary

The Opportunity
As an Oracle Cloud CPQ Implementation Director, you will lead the charge in optimizing operational efficiency for our clients by implementing Oracle's suite of applications. Your role will involve analyzing client needs, configuring solutions, and providing training to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. Within our Digital Core Modernisation practice, you will focus on Oracle's tools designed to manage the customer journey from lead generation to revenue realization.
As a Director, you will set the strategic direction and inspire others to follow, driving business growth and shaping client engagements. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion, and a commercial mindset are foundational to our success. You will cultivate potential in others and actively collaborate across the PwC Network, leveraging our collective strength.
In this role at PwC, you will develop new ideas and solutions, promote technological advances, and create an environment where people and technology thrive together. Your leadership will be crucial in identifying market gaps and converting opportunities into success for the firm, while adhering to professional and technical standards.
Responsibilities
- Leading the implementation and configuration of Oracle lead management, sales automation, and customer experience solutions
- Driving business growth by identifying market gaps and converting opportunities into successful outcomes
- Overseeing multiple projects to validate alignment with strategic objectives and client satisfaction
- Mentoring and developing the next generation of leaders within the team
- Collaborating with clients to analyze needs and deliver tailored software solutions
- Promoting technological advances to create an environment where people and technology thrive together
- Developing new ideas and solutions to drive thought leadership and innovation
- Balancing long-term strategic planning with short-term execution to achieve business goals
- Cultivating relationships with executive-level clients to maintain and enhance client engagements
- Adhering to professional and technical standards, including the Firm's code of conduct and independence requirements
What You Must Have
- At least a Bachelor's degree
- At least 8 years of experience
What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree in at least one of the following fields of study: Business Administration/Management, Marketing, Commerce, Finance, Management Information Systems, Computer and Information Science
- Demonstrating proficiency in Oracle Configure, Price, Quote (CPQ) Cloud
- Utilizing strategic mindset to drive business growth and innovation
- Leading client engagements with a focus on customer experience (CX)
- Promoting technological advances in Oracle Product Data Hub (PDH)
- Excelling in analytical thinking and systemic problem-solving
- Cultivating leadership potential through mentoring and coaching

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines