... Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role ... Oversee Genesys Architect flow designs, omnichannel setup, and telephony routing logic.
Quick apply
... Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role ... Oversee Genesys Architect flow designs, omnichannel setup, and telephony routing logic.
Oracle Cx Field Service Functional Manager Our Deloitte Sales & Service team empowers organizations ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Oracle Cx Field Service Functional Manager Our Deloitte Sales & Service team empowers organizations ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Oracle Cx Field Service Functional Manager Our Deloitte Sales & Service team empowers organizations ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Oracle Cx Field Service Functional Manager Our Deloitte Sales & Service team empowers organizations ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Oracle Cx Field Service Functional Manager Our Deloitte Sales & Service team empowers organizations ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Oracle Cx Field Service Functional Manager Our Deloitte Sales & Service team empowers organizations ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Jr. Graphic Designer
Buena Park, CA · On-site
$20 - $30/hr
... store CX elements (menu boards, posters, notices), and ad creative across digital and physical ... Graphic Designer on cross-functional collaborations with Marketing, Operations, and other ...
Quick apply
Jr. Graphic Designer
Buena Park, CA · On-site
$20 - $30/hr
... store CX elements (menu boards, posters, notices), and ad creative across digital and physical ... Graphic Designer on cross-functional collaborations with Marketing, Operations, and other ...
Senior Digital Product Designer
Los Angeles, CA · On-site
$150K - $170K/yr
You'll partner closely with Product Management, Engineering, Data, Merchandising, CRM, CX, Brand ... Experience designing responsive web experiences. * Expert-level proficiency with Figma and ...
Quick apply
Senior Digital Product Designer
Los Angeles, CA · On-site
$150K - $170K/yr
You'll partner closely with Product Management, Engineering, Data, Merchandising, CRM, CX, Brand ... Experience designing responsive web experiences. * Expert-level proficiency with Figma and ...
You'll partner closely with Product Management, Engineering, Data, Merchandising, CRM, CX, Brand ... Experience designing responsive web experiences. * Expert-level proficiency with Figma and ...
You'll partner closely with Product Management, Engineering, Data, Merchandising, CRM, CX, Brand ... Experience designing responsive web experiences. * Expert-level proficiency with Figma and ...
Staff Product Designer
San Mateo, CA · On-site
... experience (CX) and employee experience (EX) software to fuel customer loyalty and service ... Being an active mentor for senior designers, and helping lead critique, design reviews, and ...
Staff Product Designer
San Mateo, CA · On-site
... experience (CX) and employee experience (EX) software to fuel customer loyalty and service ... Being an active mentor for senior designers, and helping lead critique, design reviews, and ...
Staff Product Designer
San Mateo, CA · On-site
... experience (CX) and employee experience (EX) software to fuel customer loyalty and service ... Being an active mentor for senior designers, and helping lead critique, design reviews, and ...
Staff Product Designer
San Mateo, CA · On-site
... experience (CX) and employee experience (EX) software to fuel customer loyalty and service ... Being an active mentor for senior designers, and helping lead critique, design reviews, and ...
Staff Product Designer
San Mateo, CA · On-site
... experience (CX) and employee experience (EX) software to fuel customer loyalty and service ... Being an active mentor for senior designers, and helping lead critique, design reviews, and ...
Staff Product Designer
San Mateo, CA · On-site
... experience (CX) and employee experience (EX) software to fuel customer loyalty and service ... Being an active mentor for senior designers, and helping lead critique, design reviews, and ...
Senior Digital Product Designer
Los Angeles, CA · On-site
$150 - $170/hr
You'll partner closely with Product Management, Engineering, Data, Merchandising, CRM, CX, Brand ... Experience designing responsive web experiences. * Expert-level proficiency with Figma and ...
Senior Digital Product Designer
Los Angeles, CA · On-site
$150 - $170/hr
You'll partner closely with Product Management, Engineering, Data, Merchandising, CRM, CX, Brand ... Experience designing responsive web experiences. * Expert-level proficiency with Figma and ...
Senior Digital Product Designer
Los Angeles, CA · On-site
$150K - $170K/yr
You'll partner closely with Product Management, Engineering, Data, Merchandising, CRM, CX, Brand ... Experience designing responsive web experiences. * Expert-level proficiency with Figma and ...
Senior Digital Product Designer
Los Angeles, CA · On-site
$150K - $170K/yr
You'll partner closely with Product Management, Engineering, Data, Merchandising, CRM, CX, Brand ... Experience designing responsive web experiences. * Expert-level proficiency with Figma and ...
CX Manager- ERP Integration Solution & AI Operations
Mountain View, CA · On-site
$90 - $120/hr
Stampli is seeking an execution-focused CX Manager with deep expertise in ERP implementations, P2P ... The ideal candidate is comfortable using AI daily and designing workflows where AI agents support ...
CX Manager- ERP Integration Solution & AI Operations
Mountain View, CA · On-site
$90 - $120/hr
Stampli is seeking an execution-focused CX Manager with deep expertise in ERP implementations, P2P ... The ideal candidate is comfortable using AI daily and designing workflows where AI agents support ...
Brand Designer
San Francisco, CA · On-site
$150K - $190K/yr
The Role We're looking for a Brand Designer who builds brands that stop people mid-scroll and keep ... Translate positioning and messaging into creative that resonates with CX and support leaders who ...
Brand Designer
San Francisco, CA · On-site
$150K - $190K/yr
The Role We're looking for a Brand Designer who builds brands that stop people mid-scroll and keep ... Translate positioning and messaging into creative that resonates with CX and support leaders who ...
Product Designer
San Francisco, CA · On-site
$190K - $290K/yr
We serve multiple stakeholders - People looking for help from our Agents via chat & voice, CX ... You should be fluent in creating beautiful, high-quality designs-working end-to-end from shaping ...
Product Designer
San Francisco, CA · On-site
$190K - $290K/yr
We serve multiple stakeholders - People looking for help from our Agents via chat & voice, CX ... You should be fluent in creating beautiful, high-quality designs-working end-to-end from shaping ...
- Senior UX/UI Product Designer Position Summary The Senior UX/UI Product Designer is responsible for ... CX). Desired Attributes • Strong creative, analytical, and problem-solving skills. • Excellent ...
- Senior UX/UI Product Designer Position Summary The Senior UX/UI Product Designer is responsible for ... CX). Desired Attributes • Strong creative, analytical, and problem-solving skills. • Excellent ...
Mid Level CX Digital Program Lead
San Francisco, CA · On-site
$140 - $210/hr
... CX Digital Program Lead to shape their strategy for scalable, data-driven customer engagement ... This impactful role involves designing in-product engagement pathways, leading experimentation with ...
New
Mid Level CX Digital Program Lead
San Francisco, CA · On-site
$140 - $210/hr
... CX Digital Program Lead to shape their strategy for scalable, data-driven customer engagement ... This impactful role involves designing in-product engagement pathways, leading experimentation with ...
New
In this role, you'll work specifically and closely with the CX Design team to build out brand ... Brand Designer, Creative X Responsibilities: * Build and evolve timeless brand foundations for ...
In this role, you'll work specifically and closely with the CX Design team to build out brand ... Brand Designer, Creative X Responsibilities: * Build and evolve timeless brand foundations for ...
In this role, you'll work specifically and closely with the CX Design team to build out brand ... Brand Designer, Creative X Responsibilities: * Build and evolve timeless brand foundations for ...
In this role, you'll work specifically and closely with the CX Design team to build out brand ... Brand Designer, Creative X Responsibilities: * Build and evolve timeless brand foundations for ...
Brand Designer, Creative X
Menlo Park, CA · On-site
$149K/yr
In this role, you'll work specifically and closely with the CX Design team to build out brand ... Brand Designer, Creative X Responsibilities: * Build and evolve timeless brand foundations for ...
Brand Designer, Creative X
Menlo Park, CA · On-site
$149K/yr
In this role, you'll work specifically and closely with the CX Design team to build out brand ... Brand Designer, Creative X Responsibilities: * Build and evolve timeless brand foundations for ...
Cx Designer information
See California salary details
$27.42 is the 25th percentile. Wages below this are outliers.
$21.59 - $28.04
28% of jobs
$28.04 - $34.49
2% of jobs
$34.49 - $40.93
7% of jobs
The median wage is $44.62 / hr.
$40.93 - $47.38
22% of jobs
$47.38 - $53.83
5% of jobs
$58.94 is the 75th percentile. Wages above this are outliers.
$53.83 - $60.28
13% of jobs
$60.28 - $66.73
5% of jobs
$66.73 - $73.18
9% of jobs
$73.18 - $79.63
3% of jobs
$79.63 - $86.07
2% of jobs
$86.07 - $92.52
3% of jobs
$21
$48
$92
How much do cx designer jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for cx designer in California is $48.92, according to ZipRecruiter salary data. Most workers in this role earn between $26.59 and $61.20 per hour, depending on experience, location, and employer.
What is a Cx Designer?
A CX (Customer Experience) Designer focuses on creating seamless, engaging, and user-friendly experiences across all customer touchpoints. They analyze customer journeys, identify pain points, and design solutions that enhance satisfaction and loyalty. Their role often involves collaboration with UX/UI designers, researchers, and business teams to ensure a cohesive and effective experience.
What are the typical day-to-day responsibilities of a Cx Designer?
Cx Designers are responsible for mapping and analyzing the end-to-end customer journey, identifying pain points, and collaborating with cross-functional teams to create solutions that enhance customer satisfaction. A typical day may involve conducting user research, facilitating workshops with stakeholders, developing prototypes, and testing new design concepts. They often work closely with product managers, developers, and marketing teams to ensure a cohesive customer experience across all touchpoints. This dynamic environment requires adaptability, creativity, and a continuous focus on improving the overall customer experience.
What are the key skills and qualifications needed to thrive in the Cx Designer position, and why are they important?
To thrive as a Cx Designer, you need expertise in user experience (UX) and customer journey mapping, typically backed by experience in design thinking and a degree in UX, graphic design, or a related field. Familiarity with tools such as Figma, Sketch, Adobe XD, and customer feedback platforms, as well as certification in UX or CX methodologies, is highly valued. Strong communication, empathy, and problem-solving skills help Cx Designers collaborate effectively and understand customer motivations. These competencies are vital for creating seamless, customer-centric experiences that drive satisfaction and loyalty.
How to become a customer experience designer?
To become a customer experience designer, develop skills in user research, interaction design, and usability testing, often through a degree in design, psychology, or a related field. Gaining experience with design tools like Adobe XD or Figma and building a portfolio of UX projects can also help, along with understanding customer needs and business goals. Certifications in UX or CX design can enhance your qualifications and improve job prospects.
What does a Cx Designer do?
A Cx Designer, or Customer Experience Designer, focuses on improving how customers interact with a company's products or services by designing user-friendly interfaces, workflows, and touchpoints. They use tools like user research, journey mapping, and design software to create seamless and engaging experiences that meet user needs and business goals.
What are popular job titles related to Cx Designer jobs in California?
For Cx Designer jobs in California, the most frequently searched job titles are:
What job categories do people searching Cx Designer jobs in California look for?
The top searched job categories for Cx Designer jobs in California are:
Full-time
Re-posted 7 days ago
Job description
Role : Oracle Service cloud - CRM Lead
Location : San Jose CA Onsite (3 days office hybrid weekly)
Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.
Job Description
Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.
Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives.
Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.
Analyze business requirements and translate them into system design, workflow automation, and customer service logic.
Guide the configuration of workspaces, workflows, rules, and service queues in Oracle Service Cloud.
Oversee Genesys Architect flow designs, omnichannel setup, and telephony routing logic.
Troubleshoot system issues and support continuous improvement of CRM and contact center platforms.
Coordinate data synchronization between Oracle Service Cloud and other systems (e.g., ERP, Knowledge Base, Reporting).
Train and mentor client-side users and IT staff on new features, best practices, and incident management.
Ensure adherence to security, compliance, and data privacy requirements (e.g., GDPR, HIPAA)
5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow).
Solid understanding of customer service operations and CRM/contact center best practices.
Strong communication, stakeholder management, and onsite leadership skills.
Ability to create detailed functional and technical documentation.
Experience managing projects in cross-functional enterprise environments
Genesys and Oracle certifications (e.g., Oracle B2C Service Certified, Genesys Cloud Certified Professional).
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).
Location : San Jose CA Onsite (3 days office hybrid weekly)
Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.
Job Description
Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.
Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives.
Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.
Analyze business requirements and translate them into system design, workflow automation, and customer service logic.
Guide the configuration of workspaces, workflows, rules, and service queues in Oracle Service Cloud.
Oversee Genesys Architect flow designs, omnichannel setup, and telephony routing logic.
Troubleshoot system issues and support continuous improvement of CRM and contact center platforms.
Coordinate data synchronization between Oracle Service Cloud and other systems (e.g., ERP, Knowledge Base, Reporting).
Train and mentor client-side users and IT staff on new features, best practices, and incident management.
Ensure adherence to security, compliance, and data privacy requirements (e.g., GDPR, HIPAA)
5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow).
Solid understanding of customer service operations and CRM/contact center best practices.
Strong communication, stakeholder management, and onsite leadership skills.
Ability to create detailed functional and technical documentation.
Experience managing projects in cross-functional enterprise environments
Genesys and Oracle certifications (e.g., Oracle B2C Service Certified, Genesys Cloud Certified Professional).
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).
About Smart Folks
Sourced by ZipRecruiter
Smart Folks Inc. (SFI) is a global IT Staff Augmentation and Consulting Services that discovers handpicked smart talent and routes them to the right path. Smart Folks Inc. was founded in 2011 and is headquartered in McKinney, Texas. We have global operations with localized detail to meet the high caliber needs of our clients.
Industry
It services
Company size
11 - 50 Employees
Headquarters location
McKinney, TX, US
Year founded
2011