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Cvs Service Advocate Jobs (NOW HIRING)

CVS Health

Customer Service Representative

Hartford, CT

$17 - $31.30/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Actively listen and be an advocate for customers, understand their needs and provide guidance and ...

CVS Health

Customer Service Representative

High Point, NC · On-site +1

$17 - $25.65/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Actively listen and be an advocate for customers, understand their needs and provide guidance and ...

CVS Health

Field Beauty Sales Coordinator

Nutley, NJ

You are accountable for consistent implementation of all CVS Beauty Experience & Service programs ... Sales Driver - Selling (60%) Serve as the lead advocate for Beauty & Personal Care (B&PC) sales in ...

CVS Health

Field Beauty Sales Coordinator

Chatham, NJ

You are accountable for consistent implementation of all CVS Beauty Experience & Service programs ... Sales Driver - Selling (60%) Serve as the lead advocate for Beauty & Personal Care (B&PC) sales in ...

CVS Health

Field Beauty Sales Coordinator

Wayne, NJ

You are accountable for consistent implementation of all CVS Beauty Experience & Service programs ... Sales Driver - Selling (60%) Serve as the lead advocate for Beauty & Personal Care (B&PC) sales in ...

CVS Health

Field Beauty Sales Coordinator

Clifton, NJ

You are accountable for consistent implementation of all CVS Beauty Experience & Service programs ... Sales Driver - Selling (60%) Serve as the lead advocate for Beauty & Personal Care (B&PC) sales in ...

CVS Health

Patient Insurance Assistant

Longview, TX · On-site

$21.10 - $36.78/hr

At CVS Health ® , you'll be surrounded by passionate colleagues who care deeply, innovate with ... Patient Insurance Advocate also known internally as the Patient Relations Analyst Company: Oak ...

CVS Health

Patient Insurance Assistant

Longview, TX · On-site

$21.10 - $36.78/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... Patient Insurance Advocate also known internally as the Patient Relations Analyst Company: Oak ...

CVS Health

Analyst,Patient Relations

Phoenix, AZ · On-site

$21.10 - $40.90/hr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... The Service Team is responsible for delivering excellent, high-touch assistance to our patients ...

CVS Health

Analyst,Patient Relations

Phoenix, AZ · On-site

$21.10 - $40.90/hr

At CVS Health ® , you'll be surrounded by passionate colleagues who care deeply, innovate with ... The Service Team is responsible for delivering excellent, high-touch assistance to our patients ...

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Cvs Service Advocate information

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$11

$23

$33

How much do cvs service advocate jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for cvs service advocate in the United States is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $33.17 per hour, depending on experience, location, and employer.

What is the difference between Cvs Service Advocate vs Cvs Customer Service Representative?

AspectCvs Service AdvocateCvs Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail pharmacy setting, assisting customers in-store and via phoneRetail pharmacy setting, handling customer inquiries and transactions
Employer & Industry UsageUsed across CVS stores for customer support rolesCommonly used for front-line customer service roles in CVS
Comparison Search IntentUnderstanding role differences, responsibilities, and qualificationsSimilar role, often compared for career progression or job fit

The Cvs Service Advocate and Cvs Customer Service Representative roles both require similar credentials and work in retail pharmacy environments. While the Service Advocate often focuses on resolving customer issues and providing support, the Customer Service Representative handles inquiries and transactions. Both positions are essential for delivering excellent customer service at CVS, with overlapping responsibilities but slight differences in focus.

More about Cvs Service Advocate jobs
What cities are hiring for Cvs Service Advocate jobs? Cities with the most Cvs Service Advocate job openings:
What states have the most Cvs Service Advocate jobs? States with the most job openings for Cvs Service Advocate jobs include:
What job categories do people searching Cvs Service Advocate jobs look for? The top searched job categories for Cvs Service Advocate jobs are:
Cvs Service Advocate jobs near you
Infographic showing various Cvs Service Advocate job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $48,357 per year, or $23.2 per hour.
Customer Service Representative ($2,000 Sign On Bonus)

Customer Service Representative ($2,000 Sign On Bonus)

CVS Health

Hartford, CT • On-site

$18.50 - $38.82/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,319 frontline employees who took The Breakroom Quiz

88th of 109 rated pharmacies

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Senior Service Advocate serves as the Single Point of Contact for handling member service inquiries, issues and process requests received via telephone. Acts with fast knowledge using integrated service tools. Engages, consults and educates members based upon the member's unique needs, preferences and understanding of the Integrated Service Model (ISM) suite of services.

This role will be hybrid in our Hartford office, located at 151 Farmington Ave, Hartford, CT 06156.

Required Qualifications

Ability to build a trusting relationships by taking accountability to fully understand the member's needs.

Ability to resolve complex issues with sensitivity and discretion.

Uses communication skills to build relationships with both internal and external members/constituents.

Ability to multitask and handle multiple functions and/or multiple products while maintaining and/or exceeding performance standards.

Demonstrates professionalism and presents a positive image when interacting with members and constituents.

Demonstrates strong member focus and utilizes all available resources to ensure prompt member satisfaction.

Demonstrates functional expertise and leadership ability.

Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate.


Preferred Qualifications

Strong communication skills

Understanding of medical terminology

Problem solving skills

Computer literate, Microsoft Word and Excel experience a plus

Education

High School Diploma or G.E.D.

Some college preferred

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $38.82

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/19/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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