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Cvs Help Desk Remote Jobs in Boston, MA (NOW HIRING)

vCIO

Boston, MA · Remote

Location Remote (USA): Preference for candidates with l ife Sciences, hospitality, or generalist ... connectivity, help desk, performance monitoring, data security, disaster recovery ...

The mission of the Professional Services team is to help customers achieve success and maximize ... Act as a primary on-site and remote technical point of contact for key projects to Genetec ...

The mission of the Professional Services team is to help customers achieve success and maximize ... Act as a primary on-site and remote technical point of contact for key projects to Genetec ...

... help optimize the deal cycle. You'll own Sales Operations end-to-end: the deal desk, pricing ... This is a remote role within the United States. Responsibilities Deal Desk & Pricing: * Own the ...

... help optimize the deal cycle. You'll own Sales Operations end-to-end: the deal desk, pricing ... This is a remote role within the United States. Responsibilities Deal Desk & Pricing: * Own the ...

... help optimize the deal cycle. You'll own Sales Operations end-to-end: the deal desk, pricing ... This is a remote role within the United States. Responsibilities Deal Desk & Pricing: * Own the ...

Software Engineer - Research

Boston, MA · On-site +1

$110K - $177K/yr

Develop, test and contribute software to open-source projects to help advance research computing ... For positions with Remote-US locations, the actual salary range for the position may differ based ...

Showing results 21-40

Cvs Help Desk Remote information

See Boston, MA salary details

$14

$21

$30

How much do cvs help desk remote jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for cvs help desk remote in Boston, MA is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.74 per hour, depending on experience, location, and employer.

What is a CVS Help Desk Remote job?

CVS Help Desk Remote jobs are customer support positions where employees assist CVS customers, pharmacy staff, or internal teams with troubleshooting and resolving issues via phone, chat, or email—all from a remote (work-from-home) location. Responsibilities typically include answering questions about prescriptions, insurance, account access, technical problems with CVS platforms, and providing guidance on CVS services. These roles require strong communication skills, problem-solving abilities, and familiarity with CVS systems. Training is usually provided, and employees are expected to maintain confidentiality and deliver high-quality customer service. Remote positions offer flexibility but may also require set hours or weekend shifts.

What are some common challenges faced by CVS Help Desk Remote employees, and how are they typically addressed?

CVS Help Desk Remote employees often encounter challenges such as troubleshooting a wide variety of technical issues, managing high call volumes, and effectively communicating solutions without in-person interaction. To address these challenges, team members receive thorough training on CVS systems, have access to a knowledge base for quick reference, and regularly collaborate with colleagues and supervisors through virtual meetings. Additionally, ongoing support is provided to ensure employees feel connected and equipped to resolve customer issues efficiently.

What are the key skills and qualifications needed to thrive as a CVS Help Desk Remote employee, and why are they important?

To thrive as a CVS Help Desk Remote employee, you need strong problem-solving abilities, customer service skills, and familiarity with IT support processes, usually supported by a high school diploma or equivalent. Proficiency with ticketing systems, remote desktop tools, and knowledge of CVS's specific software platforms is typically required. Excellent communication, patience, and the ability to multitask under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining seamless pharmacy operations remotely.

What is the difference between Cvs Help Desk Remote vs Customer Support Specialist?

AspectCvs Help Desk RemoteCustomer Support Specialist
CredentialsBasic IT knowledge, help desk certifications often preferredCustomer service skills, communication skills, sometimes certifications in customer support
Work EnvironmentRemote, tech-focused help desk settingRemote or on-site, customer interaction-focused
Industry UsageHealthcare retail (Cvs), tech supportVarious industries including retail, tech, and services
Search & Comparison IntentTechnical support, help desk rolesCustomer service, client interaction roles

The main difference is that Cvs Help Desk Remote roles focus on technical support for CVS systems and products, requiring IT knowledge and help desk skills. Customer Support Specialist positions are broader, emphasizing customer interaction and service skills across various industries. Both roles can be remote but serve different primary functions within customer and technical support domains.

Does CVS Help Desk Remote allow remote work?

CVS Help Desk Remote positions typically allow employees to work remotely, providing support through phone, email, or remote access tools. These roles often require familiarity with remote troubleshooting, customer service skills, and sometimes specific software or systems used by CVS. Remote work arrangements may vary based on the company's policies and the specific job requirements.

What are popular job titles related to Cvs Help Desk Remote jobs in Boston, MA?

For Cvs Help Desk Remote jobs in Boston, MA, the most frequently searched job titles are:

What cities near Boston, MA are hiring for Cvs Help Desk Remote jobs?

Cities near Boston, MA with the most Cvs Help Desk Remote job openings:

Infographic showing various Cvs Help Desk Remote job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $44,526 per year, or $21.4 per hour.

Principal, Sales Operations -- Partner Sales

Intuit

Boston, MA • Remote

$200K - $270K/yr

Full-time

Posted 2 days ago

New


Intuit rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

105th of 247 rated software companies


Job description

OverviewAbout the Role

Intuit is standing up a dedicated Partner Planning & Operations function — the operating backbone for our Channel Sales and Office of the Accountant business, turning FY27 growth targets into systems, cadence, and execution. This is a ground-floor opportunity to help build that function from scratch.


As a Principal Sales Operations Analyst, you'll be the embedded operating partner to one of our channel sales pillars — owning the planning cadence, pipeline and forecast rigor, and reporting that lets our sales leaders run their business with confidence. You'll work daily with a small team of analysts and contract resources, setting priorities and the quality bar for their work, even though this is an individual-contributor role.


Responsibilities

What You'll Own


  • Business rhythm & forecasting — Own the weekly pipeline and capacity cadence with your aligned sales leader(s); build rolling forecasts that hold up under scrutiny in monthly business reviews.

  • Program & process operations — Design and run the operational playbook for your pillar — partner/reseller onboarding, deal-desk and quoting support, or comp-plan mechanics, depending on the role — so the right behavior is the easy behavior.

  • Planning — Support annual and in-year planning (targets, territory/account alignment, capacity) in partnership with the Partner Planning and Partner Data Ops teams.

  • Data & reporting — Be accountable for  your pillar's performance data; build and maintain dashboards that tell an honest, actionable story to your sales leader(s) and to Partner Planning & Ops leadership.

  • Cross-functional partnership — Represent your pillar in cross-functional forums (Systems, BI, Finance, Deal Desk, Legal) and translate their requirements back to your team.

  • Team coordination — Prioritize and quality-check the day-to-day work of the analysts and contract workers aligned to your pillar; onboard new contract resources and keep their work aligned to the operating cadence.

  • Governance — Flag risks early, drive QBR and exec-review prep for your pillar, and keep documentation (SOPs, playbooks) current as process evolves.

  • Continuous improvement — Find friction in the seller and partner workflow and fix it proactively — not just when it's escalated.


Qualifications

What We're Looking For
  • 6+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a related analytical/GTM function.

  • Experience informally directing, coordinating, or reviewing the work of contractors, vendors, or junior team members — even without formal management title or authority.

  • Proven ownership of a sales business rhythm: pipeline management, forecasting, and/or territory and capacity planning.

  • Strong analytical skills — comfortable structuring ambiguous problems, working with large datasets, and translating analysis into a recommendation a sales leader will act on.

  • Hands-on proficiency with CRM (Salesforce or equivalent) and BI/reporting tools (Tableau, Looker, or equivalent).

  • Excellent written and verbal communication skills, with the credibility to influence sales leaders and executives directly.

  • Comfort operating with ambiguity — this function is being built from scratch, and the muscle for turning a blank page into a repeatable process is essential.

Nice to Have


  • Experience in channel, partner, or indirect sales models (VARs, resellers, referral partners) specifically.

  • Familiarity with partner/channel tooling (PRM platforms) or deal-desk/quoting systems.

  • Prior experience in a SaaS, fintech, or subscription business.

  • Bachelor's degree in business, finance, analytics, or a related field — or equivalent practical experience.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. 

The expected base pay range for this position is:
California Remote (Bay Area) $200,000- $270,500
California Remote (Not Bay Area) $185,500- $251,500
Colorado Remote $171,500- $231,500
Hawaii Remote $180,000- $243,500
Illinois Remote $171,500- $231,500
Maine Remote $155,500- $210,500
Maryland Remote $171,500- $231,500
Massachusetts Remote $180,000- $243,500
Mountain View, CA $200,000- $270,500
New Jersey Remote $180,000- $243,500
New York Remote $197,000- $266,500
Ohio Remote $155,500- $210,500
Vermont Remote $171,500- $231,500
Virginia Remote $171,500- $231,500
Washington Remote $180,000- $243,500
Washington, DC Remote $171,500- $231,500

What Intuit employees say

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