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Cvs Customer Service Representative Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Fix Auto

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

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All JobsCvs Customer Service Representative Jobs

Cvs Customer Service Representative information

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$9

$18

$26

How much do cvs customer service representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for cvs customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is CVS customer service a good job?

CVS Customer Service Representative is a role that involves assisting customers, processing transactions, and providing product information in a retail pharmacy environment. The job typically requires good communication skills, patience, and familiarity with point-of-sale systems; it often offers part-time or full-time schedules with benefits depending on employment status.

What are the key skills and qualifications needed to thrive as a CVS Customer Service Representative, and why are they important?

To thrive as a CVS Customer Service Representative, you need strong communication skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and CVS’s inventory management software is typically required. Excellent interpersonal skills, patience, and problem-solving abilities help you deliver positive customer experiences. These skills are vital to efficiently addressing customer needs, ensuring satisfaction, and supporting store operations.

What are CVS Customer Service Representatives?

CVS Customer Service Representatives are frontline employees who assist customers with their questions, concerns, and purchases at CVS Pharmacy stores or through phone and online support. They handle inquiries about products, process returns and exchanges, resolve issues, and help ensure a positive shopping experience. Their role is essential in maintaining customer satisfaction and upholding CVS's reputation for quality service.

What's the highest paying job at CVS?

At CVS, the highest paying roles are typically management positions such as District or Regional Managers, who oversee multiple stores and have higher salaries. These roles often require extensive experience, leadership skills, and sometimes advanced certifications, and they offer significantly higher compensation compared to entry-level customer service positions.

How difficult is it to get hired at CVS?

Getting hired as a CVS Customer Service Representative typically involves submitting an online application, passing a background check, and completing an interview. The hiring process can take a few weeks and may require relevant customer service skills and availability for flexible hours.

What is the difference between Cvs Customer Service Representative vs Cvs Pharmacy Technician?

AspectCvs Customer Service RepresentativeCvs Pharmacy Technician
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; pharmacy technician certification/license
Work EnvironmentRetail store customer service countersPharmacy area assisting pharmacists and customers
Employer & Industry UsageRetail pharmacy chains, customer service rolesPharmacy departments within retail stores
Common Search & Comparison IntentCustomer service roles in retail pharmacyTechnical pharmacy support roles

The main difference between a Cvs Customer Service Representative and a Cvs Pharmacy Technician lies in their responsibilities and credentials. Customer Service Representatives focus on assisting customers with general inquiries and store services, while Pharmacy Technicians handle medication-related tasks and require specific pharmacy certifications. Both roles are essential in retail pharmacy settings, but they serve different functions within the store environment.

How do CVS Customer Service Representatives typically handle high volumes of customer inquiries during peak hours?

CVS Customer Service Representatives often experience high call or in-store inquiry volumes, especially during peak hours such as evenings or weekends. To manage this, representatives are trained to prioritize efficiency while maintaining a friendly and helpful demeanor. They use internal resources and knowledge bases to quickly resolve common issues, and collaborate with team members or supervisors for more complex situations. Effective multitasking and time management are key skills that help ensure every customer receives timely support, even during the busiest periods.

How much does CVS work from home make?

CVS Customer Service Representatives working from home typically earn an hourly wage ranging from $12 to $20, depending on experience and location. Some remote roles may also offer additional benefits such as bonuses or incentives, and the position often requires strong communication skills and familiarity with customer service tools.
More about Cvs Customer Service Representative jobs
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Cvs Customer Service Representative jobs near you
Infographic showing various Cvs Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 83% Full Time, 14% Part Time, and 1% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative - CSR

Customer Service Representative - CSR

Sanders & Johnson, Inc.

Littleton, CO • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

At Sanders & Johnson, Inc., we don't just offer jobs - we offer careers filled with purpose, rewards, and the chance to make a difference every day. Nestled in Denver, CO, our office is not only beautiful but also dog-friendly and filled with a team that values camaraderie and a good laugh!
Here's what we're bringing to the table for our full-time Customer Service Representative - CSR:
  • Competitive pay of $23-$25/hour
  • Company-sponsored retirement plan with company match
  • Paid vacation, paid sick leave, and paid holidays
  • Health, dental, and vision insurance
  • Life and AD&D insurance
  • Opportunities for training and advancement
  • Direct deposit

YOUR DAY-TO-DAY:
As our Customer Service Representative - CSR, you'll ensure customers receive exceptional service by answering calls, scheduling service requests, and managing customer data in our CRM system. You'll handle outbound calls for maintenance appointments, manage lead flow, and collect outstanding balances with professionalism. Light bookkeeping, clerical tasks, and promoting service agreements will also be part of your role. With your calm demeanor, you'll navigate challenging personalities, schedule equipment replacement estimates, and help keep our HVAC and plumbing operations running seamlessly.
QUALIFICATIONS FOR OUR CUSTOMER SERVICE REPRESENTATIVE - CSR:
  • 3+ years of customer service experience
  • Proficiency with technology and software, including Microsoft Excel
  • Punctual, dependable, trustworthy, and always on time
  • Excellent at following up and seeing requests or projects through to completion
  • Coachable and curious about the plumbing and HVAC industry with a natural desire to learn new things
  • A sense of urgency, impeccable follow-through skills, great attention to detail, and highly organized
  • A calm personality and the ability to diplomatically interact with challenging customers
  • A self-starter who quickly finishes tasks

Preferred but not required:
  • Outbounding experience
  • Experience working with a plumbing, HVAC, or another trade company
  • Proficiency with ServiceTitan software
  • Competitive spirit that pursues winning with a passion

LEARN ABOUT US:
Denver is an extraordinary city, with incredible winters and even more spectacular summers. That's why Jim Sanders and Dan Johnson started Sanders & Johnson back in 1977. Because we rely on our customers to such a great extent, we know how important it is to provide total satisfaction and personalized customer service. With over 48 years of providing the finest residential indoor air quality, temperature, and humidity levels, hardly any job is beyond our skill level.
We are a small but GROWING team that always provides the highest service and quality on every job we do. We also like to have FUN and view ourselves as very different from other HVAC and plumbing businesses.
Our organization has seen several years of steady growth even during the pandemic. We are locally owned have great leadership who are personally interested in the success of the company, a loyal base of customers going back decades, a long-term strategy, and a vision for future expansion while protecting our reputation for honesty and integrity and remaining locally owned. Most of all we are a fun team of people who enjoy working with each other while serving a great group of customers.
TAKE THE NEXT STEP!
If you're ready to take the next step in your career, we're ready to welcome you aboard at our HVAC and plumbing company! Our initial application process is quick, easy, and mobile-friendly - so what are you waiting for?! Apply today to become our next Customer Service Representative - CSR!

Apply