Customs Manager Jobs in Spring, TX (NOW HIRING)

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:

• LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
• HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
• TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.
ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.
Job Summary
The New Product Planning Manager, Digital & Connected Care, for ZOLL Cardiac Management Solutions is an upstream marketing role at the intersection of digital health, patient engagement, and physician workflow adoption in the care and treatment of acute heart disease. This role is responsible for shaping product strategy for digital and connected solutions in the ZOLL CMS portfolio that transform patient-facing digital experiences as well as how physicians consume, interpret, and act upon longitudinal insights generated from products in the ZOLL CMS portfolio.
Essential Functions

• Lead and execute upstream new product planning for digital and connected cardiac solutions, defining multiyear strategies that align patient experience, clinical utility, and commercial impact.
• Develop patient engagement frameworks that define how patients should interact digitally with their cardiac data, including motivation, adherence, education, and behavioral engagement across the disease journey.
• Define cardiologistcentric data experiences that integrate into clinical workflows, decisionmaking processes, and care pathways.
• Guide the strategy for mobile apps, remote monitoring, touchpoints, alerts, and personalized insights while ensuring usability and trust.
• Support strategy development for integrating devicegenerated data into existing physician tools, dashboards, & EHR ecosystems aligned with real-world workflows.
• Drive voiceofcustomer (VoC) research with patients, physicians, and care teams to uncover unmet needs, barriers to adoption, and engagement drivers.
• Identify opportunities for partnerships, data ecosystems, and platform expansion, including digital therapeutics, AI vendors, and health system collaborations.
• Create key marketing requirements documents based on global customer needs that enable successful development in a highly regulated environment.
• Develop business requirements for new products and enhancements to existing products; working with R&D on functional specifications and feature/function prioritization
• Partner with Marketing, R&D, IT, Medical Affairs, and Regulatory teams to shape pipeline priorities for software, analytics, AI, and digital engagement capabilities.
• Stay current on competitive offerings and trends in digital cardiology, remote patient monitoring, digital biomarkers, AIenabled analytics, and SaMD.
• Ensure patient and physician needs remain central throughout development and launch by aligning cross-functional stakeholders and influencing decisions through strong analysis and storytelling rather than direct authority.

Required/Preferred Education and Experience

• Bachelor's Degree in business or engineering related discipline required
• MBA preferred
• Minimum of 5 to 7 years of experience in new product planning, product management, or strategy in the medical device space required
• Experience with digital health, SaMD, AI/ML, remote monitoring, or clinical systems and their application in a highly regulated healthcare environment required
• Demonstrated experience in product development (taking solutions from conception to release), product management, and project management required

Knowledge, Skills and Abilities

• Excellent analytical, strategic thinking, and problem-solving skills, and strong business acumen required.
• Strong verbal and written communication skills, and well-honed interpersonal and leadership skills are required.
• Independent thinking, high level of initiative, and the ability to interact well with patients, physicians, customers, and key opinion leaders are essential.
• Cardiology new product planning experience preferred
• Strong systems thinking with deep understanding of cardiac care pathways preferred
• Proven ability to operate and influence in ambiguous crossfunctional environments
• Approximately 30% travel required.

Physical Demands

• While performing the duties of this Job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.

Working Conditions

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• It is anticipated that this will be a hybrid work environment with an in office requirement in Pittsburgh and remote/work from home components. The distribution of this work location will be dependent on the needs at the time and will need to remain flexible. Employee is expected to work collaboratively with team members, as well as able to work independently with limited supervision. Work will require significant computer and telephone work. Overnight travel is expected approximately 30% of the time and may involve international as well as domestic travel. Travel may be by airplane, automobile and/or train.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The annual salary for this position is:

This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.