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Customs Brokerage Operations Manager Jobs (NOW HIRING)

Amazon

Customs Brokerage Specialist

We are seeking a Customer centric individual who wants to be part of this journey, and manage daily operational tasks and Customer queries. A Customs Brokerage Specialist owns daily operations for ...

Amazon

Customs Brokerage Specialist

We are seeking a Customer centric individual who wants to be part of this journey, and manage daily operational tasks and Customer queries. A Customs Brokerage Specialist owns daily operations for ...

OEC Group

Customs Brokerage Manager

New Hyde Park, NY · On-site

$100K - $120K/yr

What we're looking for... * 5-10 years of experience as Customs Brokerage Manager (must be a licensed Customs Broker) * Ability to mentor and lead the New York Customs Brokerage team. * Ability to ...

Manpower

Customs Brokerage Supervisor

Tempe, AZ · On-site

Customs Brokerage Supervisor Location: Tempe, AZ Relocation Assistance Available Pay Range: $70,000 ... Experience managing KPIs and operational metrics What's in it for Me: * Competitive Pay * Bonus ...

Expeditors

Customs Brokerage Agent

Hanahan, SC · On-site

... operation of international trade. Key Responsibilities: * Manage the end-to-end customs process ... Customs Brokerage Lead Agent, Supervisor and Manager Additional Information Benefits and Perks:

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How much do customs brokerage operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customs brokerage operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a customs brokerage operations manager?

Customs Brokerage Operations Managers oversee the import and export processes for goods, ensuring compliance with customs regulations and facilitating smooth cross-border shipments. They manage teams of customs brokers and clerks, coordinate documentation, and communicate with government agencies to resolve any issues. Their responsibilities also include developing policies to minimize delays, monitoring changes in trade laws, and maintaining relationships with clients and carriers. This role requires strong organizational skills, attention to detail, and deep knowledge of customs regulations.

What are the main challenges faced by a customs brokerage operations manager in ensuring compliance and timely clearance of shipments?

A Customs Brokerage Operations Manager must navigate constantly evolving import/export regulations, coordinate with multiple stakeholders, and manage tight deadlines to ensure shipments are cleared efficiently. Staying updated with changes in customs laws and tariff classifications is essential to avoid costly delays or penalties. The role also involves close collaboration with clients, government agencies, and internal teams to resolve documentation issues and ensure all compliance requirements are met, which can be challenging in high-volume or complex shipments.

What are the key skills and qualifications needed to thrive as a customs brokerage operations manager, and why are they important?

To thrive as a Customs Brokerage Operations Manager, you need in-depth knowledge of customs regulations, import/export compliance, and logistics management, typically supported by relevant experience or a degree in supply chain management. Familiarity with customs clearance systems, tariff databases, and certifications such as a Licensed Customs Broker are highly valuable. Strong leadership, problem-solving, and communication skills are essential for managing teams and resolving complex regulatory issues. These skills ensure efficient operations, regulatory compliance, and smooth cross-border trade processes.

What is the difference between Customs Brokerage Operations Manager vs Customs Broker?

AspectCustoms Brokerage Operations ManagerCustoms Broker
CertificationsTypically requires a licensed customs broker license or related certificationsMust hold a customs broker license
Work EnvironmentOversees operations, manages teams, and ensures compliance within a brokerage firmHandles customs clearance, documentation, and communication with authorities
Primary ResponsibilitiesManaging daily operations, staff supervision, and process optimizationPreparing and submitting customs entries, ensuring compliance, and resolving clearance issues

The Customs Brokerage Operations Manager focuses on overseeing the entire customs brokerage process and managing teams, while the Customs Broker handles the direct customs clearance tasks. Both roles require licensing and industry knowledge, but the manager has a broader operational focus.

What cities are hiring for Customs Brokerage Operations Manager jobs?

Cities with the most Customs Brokerage Operations Manager job openings:

What states have the most Customs Brokerage Operations Manager jobs?

States with the most job openings for Customs Brokerage Operations Manager jobs include:

What are popular job titles related to Customs Brokerage Operations Manager jobs?

For Customs Brokerage Operations Manager jobs, the most frequently searched job titles are:

Customs Brokerage Operations Manager jobs near you

Customs Brokerage Manager

Torrance, CA

Interstate Personnel Service
See more jobs at Interstate Personnel Serviceexternal

$115K - $125K/yr

Full-time

Re-posted 16 days ago

Job description

Summary

The purpose of this role is to provide responsible supervision and control over the Customs business transactions. Locally, reporting into the Regional Customs Director. The Customs Manager provides on-site support, expertise, and knowledge ensuring local alliance with Customs business activities. They lead their Customs Brokerage team in alignment with Customs regulations and Customs Compliance mandates to achieve minimal risk.

Duties and Responsibilities

  • Provide training and development opportunities to the customs team to enhance their knowledge and skills.
  • Monitor volume and type of business conducted.
  • Monitor reject rate for the various customs transactions relative to overall volume.
  • Ensure brokerage employees have current editions of CBP regulations, the Harmonized Tariff Schedule of the United States, and CBP issuances.
  • Perform audits and reviews of the customs transactions handled.
  • Monitor and ensure timeliness of processing entries and payment of duty, tax, or other debt or obligation owing to the Government for which the broker is responsible, or for which the broker has received payment from a client.
  • Ensure proper and timely responsiveness and action to communications, direction, and notices from CBP.
  • Conduct Customs entry audits and compliance reviews to assess adherence to regulations and internal procedures.
  • Maintain documents required under 19 CFR 163.
  • Optimize customs processes to enhance efficiency and minimize customs clearance delays.
  • Manage partnership with customs authorities and clients.
  • Collaborate with cross-functional teams to ensure alignment and compliance with customs requirements.
  • Enforce the Brokerage Recognition of Achievements and Growth program locally.

Qualifications

  • Bachelor's degree in international trade, supply chain management, or a related field is preferred.
  • U.S. Customs Brokerage License
  • Minimum of 5 years of experience in customs operations, including management and customs compliance responsibilities.

Skills & Competencies

  • In-depth understanding of Customs regulations, import requirements, and international trade practices.
  • Proven leadership and people management skills.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in customs valuation and classification methodologies.
  • Knowledge of customs automation systems and software.
  • Familiarity with customs audits and compliance assessments.
  • Experience with ACE Secure Data Portal

Language skills

  • Fluent in English (oral and written)