ZipRecruiter

Log In

1

Customs Brokerage Operations Manager Jobs (NOW HIRING)

Expeditors

Senior Customs Brokerage Agent

Federal Way, WA · On-site

$40 - $50/hr

The Senior Customs Brokerage Agent is a key operational and technical resource within the U.S. Import Brokerage team. This role combines customer account management, customs brokerage expertise ...

OEC Group

Customs Brokerage Assistant Manager

Miami, FL · On-site

$80K - $100K/yr

... operations. * Creating and developing new ideas, systems and procedures to improve the Brokerage ... S. Customs. * Prior leadership or management experience strongly preferred * Strong working ...

OEC Group

Customs Brokerage Assistant Manager

Miami, FL · On-site

$80K - $100K/yr

... operations. * Creating and developing new ideas, systems and procedures to improve the Brokerage ... S. Customs. * Prior leadership or management experience strongly preferred * Strong working ...

FNS, INC

Customs Brokerage Manager

Carson, CA · On-site

$90K - $120K/yr

Lead and oversee the customs brokerage department including the team of entry writers, ensuring that operational goals and KPIs are met. * Manage the entire import clearance workflow: from customs ...

Jobtailor

Compliance Manager - Customs

Atlanta, GA · On-site

Manage DSV Customs Brokerage Operations at a national level * Develop and implement a comprehensive compliance program aligned with Customs regulations and DSV A/S, Inc. policies * Monitor and assess ...

previous pagenext page

Showing results 21-40

All JobsTransportation And Storage JobsWarehousing JobsCustoms Compliance Specialist JobsCustoms Brokerage Operations Manager Jobs

Customs Brokerage Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do customs brokerage operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customs brokerage operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a customs brokerage operations manager?

Customs Brokerage Operations Managers oversee the import and export processes for goods, ensuring compliance with customs regulations and facilitating smooth cross-border shipments. They manage teams of customs brokers and clerks, coordinate documentation, and communicate with government agencies to resolve any issues. Their responsibilities also include developing policies to minimize delays, monitoring changes in trade laws, and maintaining relationships with clients and carriers. This role requires strong organizational skills, attention to detail, and deep knowledge of customs regulations.

What are the main challenges faced by a customs brokerage operations manager in ensuring compliance and timely clearance of shipments?

A Customs Brokerage Operations Manager must navigate constantly evolving import/export regulations, coordinate with multiple stakeholders, and manage tight deadlines to ensure shipments are cleared efficiently. Staying updated with changes in customs laws and tariff classifications is essential to avoid costly delays or penalties. The role also involves close collaboration with clients, government agencies, and internal teams to resolve documentation issues and ensure all compliance requirements are met, which can be challenging in high-volume or complex shipments.

What are the key skills and qualifications needed to thrive as a customs brokerage operations manager, and why are they important?

To thrive as a Customs Brokerage Operations Manager, you need in-depth knowledge of customs regulations, import/export compliance, and logistics management, typically supported by relevant experience or a degree in supply chain management. Familiarity with customs clearance systems, tariff databases, and certifications such as a Licensed Customs Broker are highly valuable. Strong leadership, problem-solving, and communication skills are essential for managing teams and resolving complex regulatory issues. These skills ensure efficient operations, regulatory compliance, and smooth cross-border trade processes.

What is the difference between Customs Brokerage Operations Manager vs Customs Broker?

AspectCustoms Brokerage Operations ManagerCustoms Broker
CertificationsTypically requires a licensed customs broker license or related certificationsMust hold a customs broker license
Work EnvironmentOversees operations, manages teams, and ensures compliance within a brokerage firmHandles customs clearance, documentation, and communication with authorities
Primary ResponsibilitiesManaging daily operations, staff supervision, and process optimizationPreparing and submitting customs entries, ensuring compliance, and resolving clearance issues

The Customs Brokerage Operations Manager focuses on overseeing the entire customs brokerage process and managing teams, while the Customs Broker handles the direct customs clearance tasks. Both roles require licensing and industry knowledge, but the manager has a broader operational focus.

What cities are hiring for Customs Brokerage Operations Manager jobs?

Cities with the most Customs Brokerage Operations Manager job openings:

What states have the most Customs Brokerage Operations Manager jobs?

States with the most job openings for Customs Brokerage Operations Manager jobs include:

What are popular job titles related to Customs Brokerage Operations Manager jobs?

For Customs Brokerage Operations Manager jobs, the most frequently searched job titles are:

Customs Brokerage Operations Manager jobs near you

Customs Brokerage Team - Manager

Duluth, GA • On-site

Glovis America, Inc.
Trucking • 1 - 5K employees
Learn more about Glovis America, Inc.external

$94K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

About GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The position will be responsible for managing in-house customs brokerage business of GLOVIS America.
Responsibilities
Customs brokerage operation
  • Manages day to day customs brokerage activities nationally and be familiar with US customs
  • clearance process
  • Recruits, trains, motivates new employees to service existing business and develop new business
  • Set up and monitor KPIs for entry writers
  • Develop and implement Customs brokerage operational procedures
  • Collaborates with sales teams in writing Standard Operating Procedures for new clients
  • Evaluates overall performance, workload, and organization of all customs brokerage staff

Develop and implement business plan
  • Develop short/mid/long term business plans for customs brokerage operation and implement them
  • Develop and implement annual business plan of customs brokerage operation
  • Oversee budgets and financial data and use them to improve profitability
  • Assist sales team to develop organizational goals
  • Assist sales team to Identify new business opportunities & new accounts to increase sales
  • Manage existing, new, and prospective accounts

Billing management
  • Manage duty statements - daily and monthly - to US Customs
  • Work with entry writer and finance teams for AR/AP as needed

Travel requirement: 5% domestic travel
Compensation Range
$94,413 - $105,630 Per Year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at GLOVIS America Inc.
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Health Care & Dependent Care Flexible Spending Accounts (FSA)
  • Basic Life and AD&D as well as Short-Term & Long-Term Disability
  • Paid Vacation, Holidays, and Sick leave
  • Hospital and Critical Illness Insurance
  • Wellness Program and Gym Reimbursement*
  • 401(k) with Generous Matching
  • Referral Bonuses*
  • Auto Allowance*
  • Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
  • Discretionary Bonuses*
  • Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy
Skills
  • Broad Knowledge about CFR 19 (Code of Federal Regulation) is required
  • Ability to multi-task and shift focus from item to item is required
  • Must be able to work independently with little supervision
  • Must possess excellent time-management skills and critical-thinking ability
  • Ability to make advanced decisions, provide problem-solving resolutions are required
  • Proficient PC skills - Excel, Word, PowerPoint, Outlook, database management systems
  • Excellent verbal and written communication skills

Education & Experience
Required Qualifications
  • HS Diploma/G.E.D.
  • 7-10 year of customs brokerage experience
  • 1-3 management/supervisory experience

Preferred Qualifications
  • Bachelor's Degree
  • 10-15 years of customs brokerage experience
  • Customs Broker License

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
Physical Requirements
  • Ability to sit in front of a desk and/or in front of the computer for long periods
  • Repetitive use of hand/grasping product, writing, and typing
  • Stand/walk
  • Carry/lift up to 20 pounds

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Typical office environment with low-level noise exposure
  • This position will be located in Duluth, GA

* Office will be relocating to Atlanta, GA (Buckhead area) in early fall.
Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Apply