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Customs Agent Jobs in Tennessee (NOW HIRING)

FedEx

Customs Trade Agent - S2

Memphis, TN · Hybrid

$19.75/hr

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service Obtain correct ...

Unifi

Customer Service Agent - CHA

Chattanooga, TN · On-site

$15/hr

Customer Service Agent - CHA Unifi Aviation, LLC is seeking a Customer Service Agent for a ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Air General, Inc.

Cargo Agent (BN2)

Nashville, TN · On-site

$15.50 - $19.50/hr

Air General, a national cargo handling company, is looking for a Cargo Agent at our Nashville ... Customs, Immigration, USDA and any other relevant agencies to achieve the necessary releases and ...

Unifi

Customer Service Agent - CHA

Chattanooga, TN · On-site

$14 - $19/hr

General information Job Title Customer Service Agent - CHA Date Tuesday, August 18, 2026 Entity ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Menzies Aviation

Ramp Lead Agent

Alcoa, TN

$18/hr

Must have high school diploma, GED or six months experience as a Ramp Agent. * Must pass all pre ... Pass FBI background and obtain US Customs Seal * Prior loading and unloading of heavy products or ...

Menzies Aviation

Ramp Lead Agent

Alcoa, TN · On-site

$18/hr

Must have high school diploma, GED or six months experience as a Ramp Agent. * Must pass all pre ... Pass FBI background and obtain US Customs Seal * Prior loading and unloading of heavy products or ...

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All JobsCustoms Agent JobsCustoms Agent Jobs in Tennessee

Customs Agent information

See Tennessee salary details

$32.2K

$102.9K

$123.9K

How much do customs agent jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customs agent in Tennessee is $102,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,100.00 and $122,500.00 per year, depending on experience, location, and employer.

What is a customs agent?

Customs Agents are government officials responsible for enforcing laws and regulations related to the import and export of goods across international borders. Their duties include inspecting shipments, verifying documentation, assessing duties and taxes, and preventing illegal goods such as drugs or contraband from entering or leaving a country. Customs Agents help ensure compliance with trade regulations, protect national security, and facilitate lawful international trade. They may work at airports, seaports, border crossings, or other points of entry.

What skills and qualifications are needed to be a customs agent?

To thrive as a Customs Agent, you need strong knowledge of import/export regulations, attention to detail, and a background in law enforcement or criminal justice, often supported by relevant government training. Familiarity with customs management systems, X-ray scanning equipment, and document verification tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and integrity help agents manage high-pressure situations and interact effectively with travelers and colleagues. These skills are crucial for ensuring legal compliance, maintaining border security, and facilitating smooth international trade.

What challenges do customs agents face when processing shipments?

Customs Agents often encounter challenges such as tight deadlines, complex documentation requirements, and the need to stay updated with frequently changing regulations. New hires can prepare by developing strong attention to detail, organizational skills, and a willingness to continuously learn about trade laws and international agreements. Building good communication skills is also essential, as Customs Agents regularly collaborate with importers, exporters, and other government agencies to resolve issues and ensure compliance.

What is the difference between Customs Agent vs Customs Broker?

AspectCustoms AgentCustoms Broker
CredentialsTypically requires a high school diploma or equivalent; some certifications may be preferredRequires licensing and certification, such as a customs broker license
Work EnvironmentWorks for government agencies or import/export companies, inspecting shipments and ensuring complianceWorks for private companies or independently, handling customs clearance and documentation
Employer & IndustryGovernment agencies, import/export firmsFreight forwarders, import/export companies, customs brokerage firms

While both Customs Agents and Customs Brokers deal with customs procedures, Customs Agents primarily work for government agencies inspecting shipments, whereas Customs Brokers assist private clients with customs clearance and documentation. Understanding these differences helps in choosing the right career path or service provider.

How do you become a customs agent?

To become a customs agent, candidates typically need a high school diploma or equivalent, pass a background check, and complete specialized training provided by customs agencies. Some positions may require knowledge of customs laws, security procedures, and proficiency with relevant tools or technology; additional certifications or exams may also be necessary depending on the jurisdiction.

How much money do customs agents make?

Customs agents typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher wages, often supplemented with benefits and overtime opportunities.

Is it hard to become a customs agent?

Becoming a customs agent typically requires a high school diploma or equivalent, passing a background check, and completing specialized training or certification. The process can involve passing written exams and physical assessments, and some positions may require prior experience in law enforcement or security. Overall, it requires dedication and meeting specific qualifications, but it is achievable with proper preparation.

What are popular job titles related to Customs Agent jobs in Tennessee?

For Customs Agent jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Customs Agent jobs in Tennessee look for?

The top searched job categories for Customs Agent jobs in Tennessee are:

What cities in Tennessee are hiring for Customs Agent jobs?

Cities in Tennessee with the most Customs Agent job openings:

What are popular job titles related to Customs Agent jobs in TN?

For Customs Agent jobs in TN, the most frequently searched job titles are:

Customs Agent jobs near you
Infographic showing various Customs Agent job openings in Tennessee as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $102,929 per year, or $49.5 per hour.

Customs Trade Agent - S2

FedEx

Memphis, TN • Hybrid

$19.75/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

FedEx rating

6.6

Company rating: 6.6 out of 10

Based on 1,105 frontline employees who took The Breakroom Quiz

45th of 64 rated delivery companies

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing regulations.

Work closely with other internal staff and departments to deliver high level of service to customers.

Process agency brokerage shipments.

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.


HS Diploma or GED required. No industry experience required. No work experience required.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments.


Preferred Qualifications: Tuesday-Saturday 3pm-11:30 pm. Hybrid role with a strong onsite requirement. Employees must be comfortable reporting onsite regularly, especially during training. Transition to hybrid eligibility may occur after training and role requirements are successfully met.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: Typical starting rate: $19.75

Additional Details:


For details on our comprehensive benefits, click here.


FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

  • Know Your Rights
  • Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

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About FedEx

Sourced by ZipRecruiter

On our first day of operations, we delivered 186 packages. Now, we deliver millions every day, all over the globe. Collaboration and innovation fueled our growth. Dedication to an outstanding customer experience drives us to where now meets next

Industry

Couriers and messengers services, trucking, printing and printing services and retail

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

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