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Customs Agent Jobs in Maine (NOW HIRING)

Airport Customer Service Agent - BGR

Bangor, ME ยท On-site

$15.75 - $21/hr

Airport Customer Service Agent - BGR Unifi Aviation, LLC is seeking individuals to join our growing ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Airport Customer Service Agent (Delta) - PWM

Portland, ME ยท On-site

$16 - $21.50/hr

Airport Customer Service Agent (Delta) - PWM Unifi Aviation, LLC is seeking individuals to join our ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

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Showing results 1-20

Customs Agent information

See Maine salary details

$34.4K

$109.8K

$132.2K

How much do customs agent jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customs agent in Maine is $109,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,200.00 and $130,700.00 per year, depending on experience, location, and employer.

What is a customs agent?

Customs Agents are government officials responsible for enforcing laws and regulations related to the import and export of goods across international borders. Their duties include inspecting shipments, verifying documentation, assessing duties and taxes, and preventing illegal goods such as drugs or contraband from entering or leaving a country. Customs Agents help ensure compliance with trade regulations, protect national security, and facilitate lawful international trade. They may work at airports, seaports, border crossings, or other points of entry.

What skills and qualifications are needed to be a customs agent?

To thrive as a Customs Agent, you need strong knowledge of import/export regulations, attention to detail, and a background in law enforcement or criminal justice, often supported by relevant government training. Familiarity with customs management systems, X-ray scanning equipment, and document verification tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and integrity help agents manage high-pressure situations and interact effectively with travelers and colleagues. These skills are crucial for ensuring legal compliance, maintaining border security, and facilitating smooth international trade.

What challenges do customs agents face when processing shipments?

Customs Agents often encounter challenges such as tight deadlines, complex documentation requirements, and the need to stay updated with frequently changing regulations. New hires can prepare by developing strong attention to detail, organizational skills, and a willingness to continuously learn about trade laws and international agreements. Building good communication skills is also essential, as Customs Agents regularly collaborate with importers, exporters, and other government agencies to resolve issues and ensure compliance.

What is the difference between Customs Agent vs Customs Broker?

AspectCustoms AgentCustoms Broker
CredentialsTypically requires a high school diploma or equivalent; some certifications may be preferredRequires licensing and certification, such as a customs broker license
Work EnvironmentWorks for government agencies or import/export companies, inspecting shipments and ensuring complianceWorks for private companies or independently, handling customs clearance and documentation
Employer & IndustryGovernment agencies, import/export firmsFreight forwarders, import/export companies, customs brokerage firms

While both Customs Agents and Customs Brokers deal with customs procedures, Customs Agents primarily work for government agencies inspecting shipments, whereas Customs Brokers assist private clients with customs clearance and documentation. Understanding these differences helps in choosing the right career path or service provider.

How do you become a customs agent?

To become a customs agent, candidates typically need a high school diploma or equivalent, pass a background check, and complete specialized training provided by customs agencies. Some positions may require knowledge of customs laws, security procedures, and proficiency with relevant tools or technology; additional certifications or exams may also be necessary depending on the jurisdiction.

How much money do customs agents make?

Customs agents typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher wages, often supplemented with benefits and overtime opportunities.

Is it hard to become a customs agent?

Becoming a customs agent typically requires a high school diploma or equivalent, passing a background check, and completing specialized training or certification. The process can involve passing written exams and physical assessments, and some positions may require prior experience in law enforcement or security. Overall, it requires dedication and meeting specific qualifications, but it is achievable with proper preparation.

What job categories do people searching Customs Agent jobs in Maine look for?

The top searched job categories for Customs Agent jobs in Maine are:

Infographic showing various Customs Agent job openings in Maine as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $109,799 per year, or $52.8 per hour.

Airport Customer Service Agent - BGR

Bangor, ME โ€ข On-site

$15.75 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Airport Customer Service Agent - BGR

Unifi Aviation, LLC is seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.

Job Summary: Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.

Benefits:

  • Flight Privileges: Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees (could change it specific to the state e.g. CA)
  • Full time starts at 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.

Job Duties:

  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
  • Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport.
  • Adhere to all safety procedures and policies.
  • Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:

  • High School diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.

Physical requirements:

  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.

Working conditions:

  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.