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Customer Jobs in California (NOW HIRING)

Restaurant365

$116K - $174K/yr

As a Customer Architect, you'll play a critical role in helping our largest and most strategic customers realize the full value of the Restaurant365 platform. Partnering closely with Strategic ...

Restaurant365

Customer Architect

Irvine, CA

As a Customer Architect, you'll play a critical role in helping our largest and most strategic customers realize the full value of the Restaurant365 platform. Partnering closely with Strategic ...

Restaurant365

Customer Architect

San Francisco, CA · On-site

As a Customer Architect, you'll play a critical role in helping our largest and most strategic customers realize the full value of the Restaurant365 platform. Partnering closely with Strategic ...

Sparrow Company

Customer Service

Escondido, CA · On-site

$16.75 - $22.75/hr

We are seeking a detail-oriented and customer-focused Concrete Order Taker to join our team in Escondido, California. This role is responsible for receiving customer orders, coordinating deliveries ...

Sparrow Inc

Customer Service

Escondido, CA · On-site

$16.75 - $22.75/hr

We are seeking a detail-oriented and customer-focused Concrete Order Taker to join our team in Escondido, California. This role is responsible for receiving customer orders, coordinating deliveries ...

Sparrow Company

Customer Service

Escondido, CA

$16.75 - $22.75/hr

We are seeking a detail-oriented and customer-focused Concrete Order Taker to join our team in Escondido, California. This role is responsible for receiving customer orders, coordinating deliveries ...

Restaurant365

Customer Architect

San Francisco, CA · On-site

As a Customer Architect, you'll play a critical role in helping our largest and most strategic customers realize the full value of the Restaurant365 platform. Partnering closely with Strategic ...

StaffMyAgency LLC

Customer Service

El Segundo, CA · On-site

$20 - $25/hr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Restaurant365

$116K - $174K/yr

As a Customer Architect, you'll play a critical role in helping our largest and most strategic customers realize the full value of the Restaurant365 platform. Partnering closely with Strategic ...

Restaurant365

$116K - $174K/yr

As a Customer Architect, you'll play a critical role in helping our largest and most strategic customers realize the full value of the Restaurant365 platform. Partnering closely with Strategic ...

New

Bergsen Metals Inc

Customer Services

Santa Fe Springs, CA · On-site

$25 - $30/hr

We strive to exceed our customer's expectations through a combination of first-rate service and top-quality steel. Bergsen prides itself on supplying material at fair prices that is competitive ...

The Hireverse

Be Seen First

Customer Representative

Culver City, CA · On-site

$775/wk

We are seeking a Customer Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

McMaster-Carr

Customer Solutions

Santa Fe Springs, CA · On-site

$103K - $118K/yr

We're interested in your ability to think and find solutions for our customers. You will learn about many parts of McMaster-Carr's operations and adapt quickly to new tasks and environments. We look ...

Nuvo

Customer Support

San Francisco, CA · On-site

$80K - $140K/yr

Customer Support Nuvo is building the infrastructure that powers trade in the physical goods economy. Every part of modern life depends on physical goods: the food we eat, the fabric we wear, the ...

The Hydration Hut

Customer Service

Marina, CA · On-site

$17/hr

You'll be the face of our brand, helping customers discover the best hydration solutions for their lifestyle, offering purified and alkaline options. In addition to hydration needs, you will serve ...

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Showing results 41-60

All JobsCustomer JobsCustomer Jobs in California

Customer information

See California salary details

$9

$18

$26

How much do customer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically communicate with customers via phone, email, chat, or in-person. Their primary goal is to ensure customer satisfaction by addressing concerns efficiently and accurately, helping to maintain positive relationships between the company and its clients. Customer service representatives are essential in almost every industry, as they help retain customers and uphold a company’s reputation.

What are some common challenges faced by customer service representatives, and how can they be managed effectively?

Customer Service Representatives often encounter challenging situations such as handling difficult customers, managing high call volumes, or resolving complex issues efficiently. To manage these challenges, it's important to develop strong communication and problem-solving skills, remain patient and empathetic, and utilize available support resources such as knowledge bases or team leads. Many organizations provide training and encourage collaboration among team members to share best practices, which helps reps continuously improve their approach and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication, problem-solving, and interpersonal skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are vital for resolving customer issues efficiently, maintaining satisfaction, and upholding the company's reputation.

What is the difference between Customer vs Customer Service Representative?

AspectCustomerCustomer Service Representative
Primary RoleEnd-user or client of a product/serviceAssists customers, handles inquiries, resolves issues
Required SkillsCommunication, patience, product knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentVaries; retail, online, call centersCall centers, retail stores, online support
Common CertificationsNone typically requiredCustomer service certifications optional

While 'Customer' refers to the end-user or client receiving a product or service, a 'Customer Service Representative' is a professional who interacts directly with customers to address inquiries and resolve issues. Understanding this distinction helps clarify roles within the industry and improves communication strategies.

What are good customer service jobs?

Customer service jobs include roles such as customer service representative, call center agent, retail associate, and hospitality staff. These positions typically require strong communication skills, patience, and problem-solving abilities, and may involve working with customer management software or CRM tools. They often offer flexible schedules and opportunities for advancement within various industries.

What are the most commonly searched types of Customer jobs in California?

The most popular types of Customer jobs in California are:

What cities in California are hiring for Customer jobs?

Cities in California with the most Customer job openings:

Customer jobs near you
Infographic showing various Customer job openings in California as of August 2026, with employment types broken down into 70% Full Time, 26% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Architect

Restaurant365

$116K - $174K/yr

Full-time

Posted 4 days ago

Job description

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

Restaurant365 is the leading all-in-one restaurant management platform, helping thousands of restaurant operators run and grow their businesses through a single, integrated cloud solution. Purpose-built for the restaurant industry, our platform combines accounting, inventory, purchasing, workforce management, payroll, scheduling, operations, and business intelligence—empowering restaurant operators to improve profitability and operate more efficiently. 

Trusted by some of North America's largest restaurant brands as well as thousands of independent operators, Restaurant365 is redefining how restaurants operate through technology. 

As a Customer Architect, you'll play a critical role in helping our largest and most strategic customers realize the full value of the Restaurant365 platform. Partnering closely with Strategic Customer Success Managers, you'll serve as the technical leader for complex enterprise accounts, designing scalable solutions that span product configuration, integrations, business processes, and operational workflows. 

This is a highly strategic, cross-functional role for someone who enjoys solving difficult problems, influencing without authority, and building repeatable solutions that improve customer outcomes. You'll work closely with Customer Success, Product, Engineering, Professional Services, and Support to remove technical and operational barriers while helping shape the future of Enterprise Customer Success at Restaurant365. 

How you'll add value:

  • Partner with Strategic Customer Success Managers to support Restaurant365's largest enterprise customers. 

  • Serve as the technical advisor for complex customer environments, helping customers maximize business outcomes through thoughtful solution design. 

  • Diagnose technical, operational, and workflow challenges across customer environments, integrations, and business processes. 

  • Design scalable solutions involving product configuration, integrations, data flows, and operational workflows. 

  • Lead technical strategy discussions with customer IT, Finance, Operations, and executive stakeholders. 

  • Coordinate cross-functional initiatives across Product, Engineering, Professional Services, Support, and Customer Success to resolve complex customer challenges. 

  • Develop reusable playbooks, best practices, and solution patterns that improve scalability across the enterprise customer base. 

  • Partner with Product and Engineering to improve enterprise readiness, implementation approaches, and product adoption. 

  • Identify opportunities to leverage AI and automation to improve customer outcomes and eliminate manual processes. 

  • Translate customer feedback into actionable insights that influence product strategy and long-term platform improvements. 

  • Reduce reactive firefighting by identifying and solving systemic issues that impact multiple customers. 

What you'll need to be successful in this role:

  • 8+ years of experience in Enterprise SaaS, Technical Account Management, Solutions Architecture, Customer Engineering, Professional Services, Enterprise Consulting, or a similar customer-facing technical role. 

  • Demonstrated experience partnering with enterprise customers on complex software deployments, integrations, or business transformation initiatives. 

  • Strong understanding of SaaS architecture, APIs, integrations, enterprise software ecosystems, and data flows. 

  • Proven ability to diagnose complex technical and operational challenges and develop scalable solutions. 

  • Experience influencing Product, Engineering, Professional Services, and Customer Success teams without direct authority. 

  • Excellent communication skills with the ability to explain technical concepts to both executive and technical audiences. 

  • Strong analytical thinking, systems thinking, and structured problem-solving skills. 

  • Ability to prioritize effectively and thrive in a fast-paced, highly collaborative environment. 

  • Passion for improving customer outcomes through process improvement, innovation, and cross-functional collaboration. 

  • AI Fluency: Demonstrated ability to leverage AI tools to improve productivity, accelerate problem solving, automate repetitive work, and enhance customer outcomes. Continuously seeks opportunities to apply emerging AI capabilities to deliver greater efficiency and business impact. 

PREFERRED QUALIFICATIONS 

  • Experience supporting enterprise customers in ERP, financial software, payroll, workforce management, restaurant technology, or other operational SaaS platforms. 

  • Experience working with multi-location or franchise businesses. 

  • Familiarity with enterprise integrations, APIs, middleware, and data architecture. 

  • Experience building reusable frameworks, playbooks, or operating models that improve scalability. 

  • Experience partnering closely with Product and Engineering to influence roadmap priorities and product readiness. 

  • Consulting experience with firms such as Deloitte, Accenture, Slalom, PwC, or EY, or equivalent enterprise transformation experience. 

  • Experience leveraging AI, automation, and modern workflow technologies to improve customer experiences and operational efficiency. 

R365 Team Member Benefits & Compensation
  • This position has a salary range of $116K - $174K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
  • Comprehensive medical benefits, 100% paid for employee
  • 401k + matching
  • Equity Option Grant
  • Unlimited PTO + Company holidays
  • Wellness initiatives
This role is hybrid, balancing flexibility with the value of in-person collaboration. To support connection, partnership, and team effectiveness, employees are expected to work onsite each Tuesday and Wednesday.
Internal Employees - R365 is committed to growing talent from within.  If you see a role that excites you and you meet the qualifications, we encourage you to apply -regardless of your current location or work arrangement.  Reach out to your People Business Partner if you have questions.
 

DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.