ZipRecruiter

Log In

1

Customer Training Manager Jobs in Oregon (NOW HIRING)

United Pacific

Manager In Training

Tigard, OR · On-site

As a Manager-In-Training you will be in a full-time position that offers benefits including; * 90 ... He/ She will maintain a pleasant and courteous environment to customers and team members according ...

Alta Convenience

Manager In Training

Tigard, OR · On-site

As a Manager-In-Training you will be in a full-time position that offers benefits including; * 90 ... He/ She will maintain a pleasant and courteous environment to customers and team members according ...

Gold's Gym

Manager in Training Full Time

OR · On-site

$17 - $19/hr

Gold's Gym PNW is looking for a Manager in Training to join our team. This role serves as an ... customer retention. Responsibilities: * Team Building: Develop a high-performing team with a ...

Walmart

Walmart Retail Manager in Training

Bend, OR · On-site

$31.25 - $38.46/hr

... customer service initiatives for example store of the community and community outreach ... Loss statements managing andassisting in budgeting forecasting and controlling expenses in ...

Walmart

Walmart Retail Manager in Training

Woodburn, OR · On-site

$31.25 - $38.46/hr

... customer service initiatives for example store of the community and community outreach ... Loss statements managing andassisting in budgeting forecasting and controlling expenses in ...

Walmart

Walmart Retail Manager in Training

Redmond, OR · On-site

$31.25 - $38.46/hr

... customer service initiatives for example store of the community and community outreach ... Loss statements managing andassisting in budgeting forecasting and controlling expenses in ...

Vestas

Manager, Technical Safety Training

Portland, OR · On-site

... customer training needs. • Supports Senior Manager in developing and communicating training strategy and direction regionally; monitors VAME forecasting, analyzes data and builds business cases ...

previous pagenext page

Showing results 21-40

All JobsCustomer Training JobsCustomer Training Manager JobsCustomer Training Manager Jobs in Oregon

Customer Training Manager information

What does a customer training manager do?

A Customer Training Manager is responsible for developing, organizing, and delivering training programs to help customers effectively use a company's products or services. They assess customer learning needs, create instructional materials, and may lead in-person or virtual training sessions. Their goal is to enhance customer satisfaction and product adoption by ensuring users are well-informed and confident in using the offerings. Customer Training Managers often collaborate with product, sales, and support teams to keep training content up-to-date and relevant.

How does a customer training manager typically collaborate with product and support teams to deliver effective training programs?

A Customer Training Manager works closely with product and support teams to ensure training materials are accurate, up-to-date, and address real customer needs. This collaboration involves regular meetings to gather insights on product updates, customer feedback, and common support issues. By staying connected, the Training Manager can design sessions that empower customers to use the product more effectively and proactively address frequent concerns, ultimately enhancing customer satisfaction and product adoption.

What are the key skills and qualifications needed to thrive as a customer training manager, and why are they important?

To thrive as a Customer Training Manager, you need expertise in adult learning principles, curriculum design, and strong product knowledge, typically supported by a bachelor’s degree in education, business, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and sometimes industry certifications like CPTM (Certified Professional in Training Management) are highly valuable. Exceptional communication, organizational skills, and the ability to build rapport with diverse audiences set top performers apart in this role. These skills and qualifications are crucial for delivering effective training that drives customer success and product adoption.

What is the difference between Customer Training Manager vs Customer Support Specialist?

AspectCustomer Training ManagerCustomer Support Specialist
Primary FocusDeveloping and delivering training programs for customersProviding technical support and resolving customer issues
Required SkillsTraining design, communication, product knowledgeTechnical troubleshooting, communication, problem-solving
Work EnvironmentTraining sessions, workshops, online coursesHelp desks, support tickets, live chat
Common Industry UsageTechnology, SaaS, manufacturingTechnology, retail, service industries

The Customer Training Manager focuses on creating and managing training programs to educate customers about products or services, while the Customer Support Specialist handles direct technical support and issue resolution. Both roles require strong communication skills, but their core responsibilities differ significantly in scope and daily tasks.

What degree is needed to be a customer training manager?

A customer training manager typically holds a bachelor's degree in fields such as education, business, communications, or a related area. Relevant experience in training, instructional design, or customer service, along with strong communication skills, is also important for this role.

What cities in Oregon are hiring for Customer Training Manager jobs?

Cities in Oregon with the most Customer Training Manager job openings:

Customer Training Manager jobs near you
Infographic showing various Customer Training Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Manager In Training

Tigard, OR • On-site

United Pacific
Retail • 1 - 5K employees
Learn more about United Pacificexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

As a Manager-In-Training you will be in a full-time position that offers benefits including;
  • 90 Day Performance-Based Increase
  • Referral Bonus
  • Medical, Dental and Vision Insurance
  • 401K
  • Tuition Reimbursement Program

The Manager-In-Training (MIT) will complete training program under supervision of Store Manager and learn to manage, direct and supervise the daily operations of store. He/ She will maintain a pleasant and courteous environment to customers and team members according to United Pacific goals, policies, and procedures. Employees in this classification receive direct supervision within a framework of well-defined United Pacific company policies and procedures. All MITs receive on-the-job training from the Store Manager and/or District Manager before transitioning into a Store Manager role.
JOB QUALIFICATIONS:
  • 5+ years of experience as a Supervisor, lead or assistant manager in a retail or fast food environment.
  • You need to be able to coach, train and develop your team and help them to get to the next level in their career.
  • Must be at least 21 years of age.
  • A High School diploma or GED is preferred but not required.
  • Must have a valid and infraction-free Driver's License
  • Ability to communicate effectively in English, both verbally and written.
  • Must be able to provide proof of authorization to work in the United States if hired.
  • Flexible to work varying shifts, including overnight shifts and holidays.
  • Ability to stand and/or walk for an at least 8 hours.
  • Ability to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday.
  • Ability to occasionally push and pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck).
  • Ability to occasionally climb a ladder to store or retrieve materials, and/or place or remove signage.
  • Each of our stores has a unique look and feel and some locations may mean you need to be comfortable in small spaces at times

Apply