We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer ... The Survey Project Manager excels in communication, problem-solving, and has a keen eye for detail ...
Quick apply
We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer ... The Survey Project Manager excels in communication, problem-solving, and has a keen eye for detail ...
Quick apply
We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer ... The Survey Project Manager excels in communication, problem-solving, and has a keen eye for detail ...
Conducts customer survey after case is closed to assess level of customer satisfaction * Assist in monitoring incoming D365 cases generated by the customer through the Mazak Service Portal. * Monitor ...
Conducts customer survey after case is closed to assess level of customer satisfaction * Assist in monitoring incoming D365 cases generated by the customer through the Mazak Service Portal. * Monitor ...
Coordinates survey crews and projects, relates information to crews as per customer survey orders. * Collects GPS locations and document features for GIS Data System. Utilize CADD system to enter the ...
Coordinates survey crews and projects, relates information to crews as per customer survey orders. * Collects GPS locations and document features for GIS Data System. Utilize CADD system to enter the ...
Glendale, CA · On-site
Evaluate customer sentiment through survey feedback, call listening, and interaction trends to identify root causes of customer pain points and recommend improvements that enhance customer experience.
Quick apply
Glendale, CA · On-site
Evaluate customer sentiment through survey feedback, call listening, and interaction trends to identify root causes of customer pain points and recommend improvements that enhance customer experience.
Glendale, CA · On-site
Evaluate customer sentiment through survey feedback, call listening, and interaction trends to identify root causes of customer pain points and recommend improvements that enhance customer experience.
Glendale, CA · On-site
Evaluate customer sentiment through survey feedback, call listening, and interaction trends to identify root causes of customer pain points and recommend improvements that enhance customer experience.
Glendale, CA · On-site
Evaluate customer sentiment through survey feedback, call listening, and interaction trends to identify root causes of customer pain points and recommend improvements that enhance customer experience.
Glendale, CA · On-site
Evaluate customer sentiment through survey feedback, call listening, and interaction trends to identify root causes of customer pain points and recommend improvements that enhance customer experience.
Houston, TX · On-site
... survey after case is closed to assess level of customer satisfaction • Assist in monitoring incoming D365 cases generated by the customer through the Mazak Service Portal. • Monitor the regional ...
Houston, TX · On-site
... survey after case is closed to assess level of customer satisfaction • Assist in monitoring incoming D365 cases generated by the customer through the Mazak Service Portal. • Monitor the regional ...
We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer ... The Survey Project Manager excels in communication, problem-solving, and has a keen eye for detail ...
We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer ... The Survey Project Manager excels in communication, problem-solving, and has a keen eye for detail ...
About us Bateman Civil Survey is a leading land surveying and civil engineering firm headquartered ... We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer ...
Quick apply
About us Bateman Civil Survey is a leading land surveying and civil engineering firm headquartered ... We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer ...
Midland, TX · On-site
$80 - $100/hr
Coordinates survey crews and projects, relates information to crews as per customer survey orders. * Collects GPS locations and document features for GIS Data System. Utilize CADD system to enter the ...
Midland, TX · On-site
$80 - $100/hr
Coordinates survey crews and projects, relates information to crews as per customer survey orders. * Collects GPS locations and document features for GIS Data System. Utilize CADD system to enter the ...
Wilmington, NC · On-site
$17/hr
About us Bateman Civil Survey is a leading land surveying and civil engineering firm headquartered ... We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer ...
Wilmington, NC · On-site
$17/hr
About us Bateman Civil Survey is a leading land surveying and civil engineering firm headquartered ... We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer ...
... survey after case is closed to assess level of customer satisfaction • Assist in monitoring incoming D365 cases generated by the customer through the Mazak Service Portal. • Monitor the regional ...
... survey after case is closed to assess level of customer satisfaction • Assist in monitoring incoming D365 cases generated by the customer through the Mazak Service Portal. • Monitor the regional ...
Oakbrook Terrace, IL · On-site
$41K - $52K/yr
Following the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns.
Oakbrook Terrace, IL · On-site
$41K - $52K/yr
Following the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns.
Apex, NC · On-site
$140K/yr
We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer ... Professional Land Surveyor (PLS) license is required. * Over 10 years of experience in land ...
Apex, NC · On-site
$140K/yr
We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer ... Professional Land Surveyor (PLS) license is required. * Over 10 years of experience in land ...
Oakbrook Terrace, IL · On-site
$41K - $52K/yr
Following the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns.
Oakbrook Terrace, IL · On-site
$41K - $52K/yr
Following the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns.
Villa Park, IL · On-site
$41K - $52K/yr
Following the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns.
Villa Park, IL · On-site
$41K - $52K/yr
Following the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns.
Oakbrook Terrace, IL · On-site
$41K - $52K/yr
Following the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns.
Oakbrook Terrace, IL · On-site
$41K - $52K/yr
Following the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns.
We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer ... Professional Land Surveyor (PLS) license is required. * Over 10 years of experience in land ...
Quick apply
We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer ... Professional Land Surveyor (PLS) license is required. * Over 10 years of experience in land ...
San Francisco, CA · On-site
$125 - $150/hr
About Sprig Sprig is the customer survey platform, rebuilt around AI agents. For two decades, teams have relied on Qualtrics, Medallia, and SurveyMonkey to understand their customers. These platforms ...
San Francisco, CA · On-site
$125 - $150/hr
About Sprig Sprig is the customer survey platform, rebuilt around AI agents. For two decades, teams have relied on Qualtrics, Medallia, and SurveyMonkey to understand their customers. These platforms ...
Oakbrook Terrace, IL · On-site
$41K - $52K/yr
Following the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns.
Oakbrook Terrace, IL · On-site
$41K - $52K/yr
Following the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns.
$14.90 - $17.99
6% of jobs
$17.99 - $21.07
7% of jobs
$21.07 - $24.15
11% of jobs
$24.30 is the 25th percentile. Wages below this are outliers.
$24.15 - $27.23
16% of jobs
The median wage is $29.06 / hr.
$27.23 - $30.31
17% of jobs
$30.31 - $33.39
15% of jobs
$34.50 is the 75th percentile. Wages above this are outliers.
$33.39 - $36.47
9% of jobs
$36.47 - $39.55
7% of jobs
$39.55 - $42.64
7% of jobs
$42.64 - $45.72
3% of jobs
$45.72 - $48.80
1% of jobs
$14
$31
$48
| Aspect | Customer Survey | Customer Service Representative |
|---|---|---|
| Primary Role | Collects feedback from customers through surveys | Assists customers with inquiries, issues, and support |
| Skills & Certifications | Survey design, data analysis, communication skills | Communication, problem-solving, product knowledge |
| Work Environment | Office, remote, or field settings for data collection | Call centers, retail, online support channels |
| Industry Usage | Market research, customer experience departments | Customer support, sales, retail sectors |
Customer Survey roles focus on gathering customer feedback to improve products and services, while Customer Service Representatives directly assist customers with their needs. Both roles require strong communication skills but differ in their primary functions and work environments.
States with the most job openings for Customer Survey jobs include:
For Customer Survey jobs, the most frequently searched job titles are:

Wilmington, NC
$36/hr
Full-time
Medical, Dental, Life, Retirement, PTO
Re-posted 11 days ago
Develop detailed project plans, including scope, timeline, and resource allocation.
Review and approve survey data, calculations, and drawings, providing quality control prior to being reviewed by a PLS.
Coordinate and schedule with other stakeholders such as engineers, architects, and contractors to achieve project goals.
About us
Bateman Civil Survey is a leading land surveying and civil engineering firm headquartered in the heart of Apex, North Carolina.
We have been providing premium services across this great state and throughout the East Coast for over twenty years.
We have an unparalleled commitment to customer satisfaction and employee well-being.
Each engineer, technician, project manager, and administrator are part of a team that recognizes the inherent value of its every member.
We take pride in our work and love what we do. We take full advantage of the advances in equipment and technology and are driven to learn and grow at the pace of the world around us.
We are looking for team members and leaders that will help us continue to move from “the way we’ve always done it” to a greater level of efficiency and quality than we’ve ever known.
That’s where you come in – won’t you join us?
About the position
The individual in this role holds a pivotal role, overseeing the successful execution of surveying projects from initiation through to completion. Responsible for project planning, resource allocation, and leadership of a diverse team of surveying professionals, this individual ensures that all surveying work is conducted accurately, efficiently, and in compliance with industry standards and regulations. Key responsibilities include client liaison, technical oversight, budget management, and quality assurance. The Survey Project Manager excels in communication, problem-solving, and has a keen eye for detail, ensuring that client expectations are met, and projects are delivered on time and within budget. Through effective team management and technical expertise, they contribute to the growth and success of the organization, fostering a culture of excellence and continuous improvement in surveying practices.
Responsibilities include but not limited to:
Develop detailed project plans, including scope, timeline, and resource allocation.
Responsible for ensuring documents/maps are accurate before requesting signing and sealing by a PLS.
Mentor and develop the skills of junior staff members, assisting with creation and implementation of templates and checklists to increase team efficiency.
Serve as the primary point of contact for clients, ensuring their needs are understood and met.
Prepare and manage project budgets, ensuring work is completed within financial constraints.
Identify, assess, and mitigate project risks.
Review and approve survey data, calculations, and drawings, providing quality control prior to being reviewed by a PLS.
Choose appropriate surveying methodologies each project.
Provide technical expertise and guidance to surveying staff.
Ensure clients are satisfied with the surveying services provided.
Coordinate and schedule with other stakeholders such as engineers, architects, and contractors to achieve project goals.
Ensure all project documentation is complete, accurate, and stored appropriately.
Provide regular project updates and reports to senior management and clients.
Ensure all surveying work complies with local, state, and federal regulations and standards.
Maintain a safe work environment, enforcing safety protocols and procedures.
Requirements
Bachelor’s Degree in Surveying, Civil Engineering, Geomatics, or a related field preferred but not required. Some positions might accept equivalent work experience in lieu of a degree
Senior-level position with 5+ years of CAD experience.
Demonstrated leadership skills and proficiency in advanced design software.
Benefits:
Health Insurance
Health Savings Account
Company-Paid Dental Insurance
Company-Paid Life Insurance
Company-Paid Long Term Disability Insurance
Company-Paid Short Term Disability Insurance
401(k) & Roth Plans with Matching
Tuition Assistance
Personal Time Off (PTO)
Paid Bereavement Leave
Paid Holidays
Career development opportunities
A commitment to utilizing the latest state-of-the-art technologies
Pay:
Minimum $36 per hour depending upon experience
Notice to Staffing Agencies:
BCSC will only consider candidates submitted by a staffing agency with a prior written agreement with our recruiting team for a specific job opening. Unsolicited resumes sent via mail, fax, email, or directly to BCSC employees will be considered property of BCSC and no placement fees will be paid. Only agreements signed by BCSC’s HR Representative or authorized designee are valid.
Bateman Civil Survey Company (BCSC) is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age (40 or older), disability or genetic information (including family medical history), national origin, disability status, protected veteran status, or any other characteristic protected by law.
Sourced by ZipRecruiter
Civil engineering construction
51 - 200 Employees
Apex, NC, US
2002