ZipRecruiter

Log In

1

Customer Survey Jobs (NOW HIRING)

bav

Customer Advocacy Associate 1

Manhattan, NY · On-site

$16 - $22/hr

Analyze customer survey feedback and sentiment and edit topic tags as needed using the survey application * Accurately and efficiently, correspond with customers via email and phone as necessary ...

Customer Management Systems

Be Seen First

Office Day Job (Never Work Weekends) - Phone Trainer

Sanford, FL · On-site

$16/hr

After working for several years in various capacities in the customer satisfaction survey services industry, Mr. Koerner recognized that an opportunity existed to improve on existing industry ...

Akima

Customer Service Engineer

San Antonio, TX · On-site

Design and deploy customer surveys for helpdesk, projects, and enterprise support to drive service enhancements. * Partner with customers to capture new requirements, ensuring proper documentation ...

Akima, LLC

Customer Service Engineer

San Antonio, TX · On-site

Design and deploy customer surveys for helpdesk, projects, and enterprise support to drive service enhancements. * Partner with customers to capture new requirements, ensuring proper documentation ...

Customer Management Systems

Be Seen First

Executive Assistant/Accounts Receivable

Sanford, FL · On-site

$30K - $35K/yr

After working for several years in various capacities in the customer satisfaction survey services industry, Mr. Koerner recognized that an opportunity existed to improve on existing industry ...

B&H Photo Video

Customer Advocacy Associate 1

Manhattan, NY · On-site

$16 - $22/hr

Analyze customer survey feedback and sentiment and edit topic tags as needed using the survey application * Accurately and efficiently, correspond with customers via email and phone as necessary ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Survey Jobs

Customer Survey information

See salary details

$14

$31

$48

How much do customer survey jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer survey in the United States is $31.06, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $36.06 per hour, depending on experience, location, and employer.

What are customer surveys?

Customer surveys are tools used by businesses to collect feedback from their customers about products, services, or overall experiences. These surveys often include questions about satisfaction, preferences, and suggestions for improvement. The information gathered helps companies understand customer needs, identify areas for growth, and make data-driven decisions. Customer surveys can be conducted through various channels, such as online forms, phone calls, or in-person interviews.

What are the key skills and qualifications needed to thrive as a customer survey specialist, and why are they important?

To thrive as a Customer Survey Specialist, you need strong analytical skills, attention to detail, and experience with survey design and data collection, often supported by a degree in business, marketing, or a related field. Familiarity with survey platforms such as SurveyMonkey or Qualtrics, and proficiency in data analysis tools like Excel or SPSS, are typically required. Excellent communication, critical thinking, and problem-solving abilities help you interpret results and present actionable insights. These competencies are essential to ensure accurate data gathering, meaningful analysis, and effective influence on organizational decision-making.

What are some common challenges faced by professionals conducting customer surveys, and how can they be addressed?

Professionals conducting customer surveys often encounter challenges such as low response rates, biased feedback, and difficulty reaching the target audience. To address these issues, it's important to design concise, engaging surveys and clearly communicate the value of participation to respondents. Additionally, using multiple channels (email, phone, in-person) and following up with non-respondents can improve response rates and data quality. Collaborating closely with marketing and customer support teams can also help ensure the survey reaches the right audience and yields actionable insights.

What is the difference between Customer Survey vs Customer Service Representative?

AspectCustomer SurveyCustomer Service Representative
Primary RoleCollects feedback from customers through surveysAssists customers with inquiries, issues, and support
Skills & CertificationsSurvey design, data analysis, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentOffice, remote, or field settings for data collectionCall centers, retail, online support channels
Industry UsageMarket research, customer experience departmentsCustomer support, sales, retail sectors

Customer Survey roles focus on gathering customer feedback to improve products and services, while Customer Service Representatives directly assist customers with their needs. Both roles require strong communication skills but differ in their primary functions and work environments.

More about Customer Survey jobs

What states have the most Customer Survey jobs?

States with the most job openings for Customer Survey jobs include:

What are popular job titles related to Customer Survey jobs?

For Customer Survey jobs, the most frequently searched job titles are:

Customer Survey jobs near you
Infographic showing various Customer Survey job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $64,602 per year, or $31.1 per hour.