ZipRecruiter

Log In

1

Customer Support Jobs in Spring Hill, TN (NOW HIRING)

NDI OFFICE FURNITURE LLC

Customer Care Representative

Nashville, TN · On-site +1

$23 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support Representative (Remote or In Office) Full-Time | Monday-Friday | 8:30 AM - 5:00 PM Location: Nashville, TN Join the NDI Family NDI Office Furniture, LLC has been a trusted wholesale ...

United Communications

Sales Support Coordinator

Franklin, TN

$20.25 - $27.50/hr

  • Retirement

Using strong product and service knowledge combined with a friendly, local approach, the SSC provides customer support, sales assistance, order input, and administrative support to customers ...

United Communications

Sales Support Coordinator

Franklin, TN · On-site

$20.25 - $27.50/hr

  • Retirement

Create accurate new customer orders and accounts within our billing and ordering system. * Maintain detailed records using company-provided laptop and software tools. * Ensure work orders are ...

United Communications

Sales Support Coordinator

Franklin, TN · On-site

$20.25 - $27.50/hr

  • Retirement

Create accurate new customer orders and accounts within our billing and ordering system. * Maintain detailed records using company-provided laptop and software tools. * Ensure work orders are ...

Worldwide TechServices

Dynamic PC Support

Nashville, TN · On-site

Provide customer support for designated equipment * Answer client questions in a professional manner * Accept and deliver all service calls assigned within the established service level agreement for ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support JobsCustomer Support Jobs in Spring Hill, TN

Customer Support information

See Spring Hill, TN salary details

$11

$18

$26

How much do customer support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer support in Spring Hill, TN is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.66 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Spring Hill, TN?

The most popular types of Customer Support jobs in Spring Hill, TN are:

What are popular job titles related to Customer Support jobs in Spring Hill, TN?

For Customer Support jobs in Spring Hill, TN, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Spring Hill, TN look for?

The top searched job categories for Customer Support jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Customer Support jobs?

Cities near Spring Hill, TN with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Spring Hill, TN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $37,542 per year, or $18 per hour.

(CSSNA) Customer Order Management Representative

Hire Talent

Nashville, TN • On-site

$15.50 - $21/hr

Other

Re-posted 9 days ago

Job description

Customer Order Management Representative

This role is not a call center position. The day-to-day activities includes customer service, customer support, working in a customer order management environment, and understanding expectations of supply chain. This candidate will be working on accounts and closely with customers while checking the status of orders. The candidate should also have some SOX experience and experience with credit and debits. The ideal candidate will have at least 1 year of experience.

Key Responsibilities:

  • Act as the single-point-of-contact for assigned customer accounts; managing the entire order life cycle to ensure orders are processed on time.
  • Responsible for assigned customer accounts for the entire order life cycle (from new customer set-up, order entry/modification, escalations; responsibilities might include logistics management) to ensure orders are shipped to agreed deadline: Act as the single-point-of-contact to ***' customers, parts distribution centers and/or manufacturing plants and cross functional departments to process and fulfil customer orders; providing accurate documentation and continual communication to customer throughout the process.
  • Take ownership of and resolve complex customer inquiries through extensive research, a detailed understanding of *** processes, systems, and practices; provide timely and informative responses as per the Service Level Agreement.
  • Request support from the next appropriate level of customer support for complex escalations/issues providing documentation throughout the process. Maintain accurate records of all internal and external interactions in the appropriate database/system.
  • Ensure customers comply with export polices and ensure required export/shipping documentation is compiled to the relevant legislation
  • Act as liaison between the customer and aftermarket and/or manufacturing location for quality issues; submit Material Non-Conformance or Process Non-Conformance claims via the Quality Management System.
  • Knowledge of Quality Management Systems.
  • Support Supervisor with hosting customer visits at local facility.
  • Prepare and distribute standard and customized internal and customer reports.
  • Understand Customer Order Management policies, procedures and metrics. Support Customer Order Management departmental goals and initiatives to become a more proactive customer support organization.
  • Participate in/lead process improvement projects.

Top 3 Skills you are looking for: 1. Communication 2. Supply Chain Experience 3. Excel familiarity

Apply