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Customer Support Representative Jobs in Edison, NJ

1Huddle

Customer Success Rep

Newark, NJ · On-site

We are looking for a junior customer support rep who will be assisting in basic technical support to customers. Logging issues and responding when you can; otherwise escalating more complex issues to ...

1Huddle

Customer Success Rep

Newark, NJ · On-site

We are looking for a junior customer support rep who will be assisting in basic technical support to customers. Logging issues and responding when you can; otherwise escalating more complex issues to ...

1Huddle

Customer Success Rep

Newark, NJ · On-site

We are looking for a junior customer support rep who will be assisting in basic technical support to customers. Logging issues and responding when you can; otherwise escalating more complex issues to ...

1Huddle

Customer Success Rep

Newark, NJ · On-site

We are looking for a junior customer support rep who will be assisting in basic technical support to customers. Logging issues and responding when you can; otherwise escalating more complex issues to ...

Empowered Hospitality

Customer Support

Manhattan, NY · On-site

$19.75 - $26.50/hr

Support HR Consultants, who act as Team Leads for 2-3 E|H clients * Edit and update key HR documents * Deliver polished final product on or before deadline * Research HR or legal policies where ...

Baxter

Sales Support Representative

New York, NY · On-site +1

$48K - $66K/yr

As a Sales Support Representative, you take pride in representing Baxter and our products. Your ... Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet ...

Remotetravelcareers

Travel Customer Support

New York, NY · Remote

$18.50 - $23.75/hr

We are seeking a remote Travel Customer Service representative to support clients with booking and general travel questions. You'll ensure customers receive fast, clear, and friendly assistance, all ...

Empowered Hospitality

Customer Support

New York, NY · On-site

$19.75 - $26.50/hr

Support HR Consultants, who act as Team Leads for 2-3 E|H clients * Edit and update key HR documents * Deliver polished final product on or before deadline * Research HR or legal policies where ...

Victra

Sales Support Rep Part-Time

Boonton, NJ · On-site

$19.75 - $26.75/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

Morristown, NJ · On-site

$19.50 - $26.75/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

Brooklyn, NY · On-site

$20.75 - $28.25/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

Staten Island, NY · On-site

$20.50 - $28/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

Staten Island, NY · On-site

$19.75 - $27.25/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

Lake Hiawatha, NJ · On-site

$19 - $26.25/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

NJ · On-site

$19.25 - $26.50/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

South Amboy, NJ · On-site

$19.75 - $27/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

STRADA Search Group

Customer Support Specialist

Howell, NJ · On-site

$18 - $24.25/hr

Customer Support Specialist Work Hours: 8:00am to 5:00pm, Monday through Friday, some overtime. Primary Job Function: Customer Support Specialists are responsible for fielding all customer inquiries ...

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Showing results 21-40

All JobsCustomer Support Representative JobsCustomer Support Representative Jobs in Edison, NJ

Customer Support Representative information

See Edison, NJ salary details

$9

$19

$27

How much do customer support representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer support representative in Edison, NJ is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.20 per hour, depending on experience, location, and employer.

What is a customer support representative?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What are some common challenges faced by customer support representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

Is remote customer support representative a stressful job?

Remote customer support representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on individual resilience and workload management. Proper training and support can help mitigate some stress factors.

What are popular job titles related to Customer Support Representative jobs in Edison, NJ?

For Customer Support Representative jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Support Representative jobs in Edison, NJ look for?

The top searched job categories for Customer Support Representative jobs in Edison, NJ are:

Customer Support Representative jobs near you
Infographic showing various Customer Support Representative job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $40,476 per year, or $19.5 per hour.

Customer Success Rep

1Huddle

Newark, NJ • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Success Rep

This job is based in Newark, NJ in our HQ at 550 Broad Street.

Today, companies spend huge amounts of time & money on training that is outdated, boring and quickly forgotten by employees. With our game based training platform companies convert boring training material into competitive training games that are proven to increase sales performance. 1Huddle engages employees through daily training games that companies can customize to their brand and be played in under 5 minutes a day.

Clients including: Audible, FASTSIGNS, Madison Square Garden, Golden State Warriors, Hand and Stone, New York Mets, Loews Hotels, Los Angeles Dodgers and more.

We power the people that power teams. Featured on Fox News, CNN, Huff Post, Bloomberg & The Wall Street Journal.

Job Description

Our Customer Success Team is focused on meeting the needs of our customers to ensure they are getting the most value out of our products/solutions and services. We are looking for a junior customer support rep who will be assisting in basic technical support to customers. Logging issues and responding when you can; otherwise escalating more complex issues to the appropriate team/person. Come join our team and provide awesome service that contributes to our customer's success!

Essential Roles & Responsibilities:

  • Engaging with clients verbally and in writing to answer questions or solve problems they are having with our platform.
  • Logging client issues in our tracking system.
  • Solving client issues when you can; otherwise escalating issues accordingly.
  • Learning the basics of our complete game platform.
  • Contributing to the success of our clients by helping them get the most out of our platform.
  • Work local and national marketing events.
  • Build relationships to provide repeat business and excellent customer service
  • Manage multiple relationships well
  • Build rapport with customers and prospects
  • Miscellaneous duties as assigned by Executive Team

Qualifications

  • Have a friendly and professional telephone manner
  • Excellent leadership and motivational skills
  • Display an outstanding ability to listen well
  • Work well in a team environment
  • Effectively express ideas verbally and in writing
  • Independently take action beyond what is called for
  • Demonstrate a positive attitude
  • Passion for helping customers get what they need

Additional Information

Play the game to learn more and see if you got what it takes to join the team at 1Huddle. For download instructions, view the PDF or below image.

All employees are required to be vaccinated.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

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