Worcester, MA · On-site
$55K - $65K/yr
JOB TITLE Operations Manager LOCATION Worcester DEPARTMENT NAME The Business School DIVISION NAME ... Provide needed support for departmental staff. - Oversee and assist the Dean on day-to-day fiscal ...
Worcester, MA · On-site
$55K - $65K/yr
JOB TITLE Operations Manager LOCATION Worcester DEPARTMENT NAME The Business School DIVISION NAME ... Provide needed support for departmental staff. - Oversee and assist the Dean on day-to-day fiscal ...
Customer-centric, understanding how the importance of exceptional service contributes to growing ... Develop and maintain positive working relationships that support a productive work environment.
Customer-centric, understanding how the importance of exceptional service contributes to growing ... Develop and maintain positive working relationships that support a productive work environment.
Bellingham, MA · On-site
Support all aspects of manager and associate professional development, including training ... Model a culture of operational excellence by working alongside the leadership team and by ...
Bellingham, MA · On-site
Support all aspects of manager and associate professional development, including training ... Model a culture of operational excellence by working alongside the leadership team and by ...
Clean Harbors in Lincoln, RI is seeking a Operations Manager responsible for overseeing and ... Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of ...
Clean Harbors in Lincoln, RI is seeking a Operations Manager responsible for overseeing and ... Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of ...
Clean Harbors in Lincoln, RI is seeking a Operations Manager responsible for overseeing and ... Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of ...
Clean Harbors in Lincoln, RI is seeking a Operations Manager responsible for overseeing and ... Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of ...
Lincoln, RI · On-site
$151K/yr
Clean Harbors in Lincoln, RI is seeking a Operations Manager responsible for overseeing and ... Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of ...
Lincoln, RI · On-site
$151K/yr
Clean Harbors in Lincoln, RI is seeking a Operations Manager responsible for overseeing and ... Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of ...
Clean Harbors in Lincoln, RI is seeking a Operations Manager responsible for overseeing and ... Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of ...
Clean Harbors in Lincoln, RI is seeking a Operations Manager responsible for overseeing and ... Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of ...
Hopedale, MA · On-site
$20 - $25/hr
We will always treat every customer as though they are our only customer. Since its inception over ... FISH partners with nonprofit organizations on an ongoing basis to support causes across the United ...
Hopedale, MA · On-site
$20 - $25/hr
We will always treat every customer as though they are our only customer. Since its inception over ... FISH partners with nonprofit organizations on an ongoing basis to support causes across the United ...
Charlton, MA · On-site
Responsible for the overall safety, quality and performance and customer experience of either ... Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr Operations ...
Charlton, MA · On-site
Responsible for the overall safety, quality and performance and customer experience of either ... Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr Operations ...
Johnston, RI · On-site
Responsible for the overall safety, quality and performance and customer experience of either ... Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr Operations ...
Johnston, RI · On-site
Responsible for the overall safety, quality and performance and customer experience of either ... Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr Operations ...
Charlton, MA · On-site
Responsible for the overall safety, quality and performance and customer experience of either ... Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr Operations ...
Charlton, MA · On-site
Responsible for the overall safety, quality and performance and customer experience of either ... Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr Operations ...
Charlton, MA · On-site
Responsible for the overall safety, quality and performance and customer experience of either ... Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr Operations ...
Charlton, MA · On-site
Responsible for the overall safety, quality and performance and customer experience of either ... Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr Operations ...
Johnston, RI · On-site
Responsible for the overall safety, quality and performance and customer experience of either ... Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr Operations ...
Johnston, RI · On-site
Responsible for the overall safety, quality and performance and customer experience of either ... Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr Operations ...
Charlton, MA · On-site
Responsible for the overall safety, quality and performance and customer experience of either ... Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr Operations ...
Charlton, MA · On-site
Responsible for the overall safety, quality and performance and customer experience of either ... Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr Operations ...
Charlton, MA · On-site
... and customer experience of either Inbound or Outbound operations. • Will set and clarify ... support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and ...
Charlton, MA · On-site
... and customer experience of either Inbound or Outbound operations. • Will set and clarify ... support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and ...
Charlton, MA · On-site
... and customer experience of either Inbound or Outbound operations. • Will set and clarify ... support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and ...
Charlton, MA · On-site
... and customer experience of either Inbound or Outbound operations. • Will set and clarify ... support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and ...
Johnston, RI · On-site
... and customer experience of either Inbound or Outbound operations. • Will set and clarify ... support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and ...
Johnston, RI · On-site
... and customer experience of either Inbound or Outbound operations. • Will set and clarify ... support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and ...
Charlton, MA · On-site
... and customer experience of either Inbound or Outbound operations. • Will set and clarify ... support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and ...
Charlton, MA · On-site
... and customer experience of either Inbound or Outbound operations. • Will set and clarify ... support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and ...
The supervisor is responsible for supporting the Operations Manager in the total leadership and ... Our teams reflect the customers, patients, members and communities we serve and we are committed to ...
The supervisor is responsible for supporting the Operations Manager in the total leadership and ... Our teams reflect the customers, patients, members and communities we serve and we are committed to ...
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...
$45.1K - $53.5K
3% of jobs
$53.5K - $61.9K
0% of jobs
$61.9K - $70.2K
3% of jobs
$70.2K - $78.6K
2% of jobs
$78.6K - $87K
2% of jobs
$87K - $95.4K
3% of jobs
$95.4K - $103.8K
1% of jobs
$103.8K - $112.2K
1% of jobs
$112.2K - $120.5K
0% of jobs
$120.5K - $128.9K
1% of jobs
$129.7K is the 25th percentile. Wages below this are outliers.
$128.9K - $137.3K
83% of jobs
$45.1K
$125.3K
$137.3K
| Aspect | Customer Support Operations Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Relevant experience, leadership skills, industry knowledge | Customer service experience, communication skills |
| Work Environment | Oversees multiple teams, strategic planning | Manages frontline support staff, daily operations |
| Employer & Industry Usage | Tech, retail, telecom companies | Call centers, retail stores, service providers |
| Search & Comparison Intent | Focus on management, operations, strategy | Focus on frontline support, team supervision |
The Customer Support Operations Manager typically handles strategic planning and oversees multiple support teams, requiring leadership and industry experience. In contrast, the Customer Service Supervisor manages daily frontline support activities and directly supervises support staff. Both roles are essential in customer service but differ in scope and responsibilities.
$55K - $65K/yr
Full-time
Retirement
Re-posted 19 days ago
JOB TITLE
Operations ManagerLOCATION
WorcesterDEPARTMENT NAME
The Business SchoolDIVISION NAME
Worcester Polytechnic Institute - WPIJOB DESCRIPTION SUMMARY
WPI's Business School is seeking to hire an Operations Manager to facilitate the management of day-to-day operations and staff of the department and ensure a professional environment with proper implementation of policies and procedures. The desired candidate will manage essential functions for operation and growth of the department under the guidance of the Business School Dean.JOB DESCRIPTION
Responsibilities:
- Manage and coordinate operations of the Business School:
- Oversee and assist the Dean on day-to-day fiscal and budgetary administration of the School.
- Manage faculty and staff purchasing card functions, including application for new employees, assisting Accounting with timely processing, and approving expenses in Workday.
- Coordinate Business School faculty, staff and student recruiting:
- Oversee and assist with composition, editing, and design work for departmental publications and marketing efforts via venues such as the Web, social media, brochures and the department newsletter:
- Support the Dean in development and management of special School events and functions, including coordinating School Advisory Board meetings, C-Suite Meetings, student orientation, open houses, School's annual student awards and ceremony, MQP events and programming, and providing support for regular undergraduate and graduate Business School events.
- Perform other duties as assigned.
Requirements:
Compensation:
Salary: $55,400 - $65,000 per year. Salary is based on related experience, expertise, and internal equity. WPI's benefits package includes a robust retirement match, wellness perks, tuition assistance and more!
FLSA STATUS
United States of America (Exempt)WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status,or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making.It is committed to maintaining a campus environment free of harassment and discrimination.
