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Customer Support Management Professional Jobs (NOW HIRING)

Remote Talent Cloud

Customer Support Specialist

Tampa, FL · Remote

$20/hr

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... Providing fast, friendly, and professional assistance * Troubleshooting product and service issues ...

CPI Security

Customer Support Advisor

Charlotte, NC · On-site

$40K - $50K/yr

Customer Support Advisor Charlotte, North Carolina, United States CPI Security, a leader in the ... If you're an experienced customer service professional, enjoy solving problems and keeping ...

Dawson

Be Seen First

Customer Support Specialist

Columbus, OH · On-site

$18 - $20/hr

De-escalate and resolve concerns with empathy, patience, and professionalism * Stay up to date on ... Accurately document customer interactions in our CRM system to maintain thorough records * Partner ...

Unity Bank

Customer Support Specialist

Clinton, NJ · On-site

$18.75 - $25.25/hr

... management servicing concepts preferred. * Ability to provide a professional, patient, and customer-focused experience while handling inbound telephone calls and helpdesk-style support requests.

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Customer Support Management Professional information

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$10

$23

$57

How much do customer support management professional jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer support management professional in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Customer Support Management Professional vs Customer Service Supervisor?

AspectCustomer Support Management ProfessionalCustomer Service Supervisor
CredentialsTypically requires experience in customer support, certifications in management or customer serviceOften requires experience in customer service, leadership skills, and sometimes certifications in customer support
Work EnvironmentManages support teams, oversees customer support operations, often in call centers or support departmentsSupervises customer service staff, handles escalations, and ensures service quality in retail or service settings
Employer & IndustryUsed across industries like tech, retail, telecom, in companies with support teamsCommon in retail, hospitality, and service industries with customer-facing teams

The Customer Support Management Professional focuses on managing support teams and operations, often with strategic responsibilities, while the Customer Service Supervisor directly oversees frontline staff and handles customer interactions. Both roles require customer service experience, but the management professional typically has broader responsibilities and strategic oversight.

What do customer support management professionals do?

Customer support management professionals oversee customer service teams to ensure high-quality support and satisfaction. They develop policies, monitor performance metrics, handle escalations, and implement training programs, often using customer relationship management (CRM) tools to improve service efficiency.

What are popular job titles related to Customer Support Management Professional jobs?

For Customer Support Management Professional jobs, the most frequently searched job titles are:

Infographic showing various Customer Support Management Professional job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Customer Support Assistant

Birmingham, AL • On-site

Catch Vibe Voice
See more jobs at Catch Vibe Voiceexternal

Other

Posted 27 days ago

Job description

Customer Support Assistant

We are seeking a detail-oriented and proactive Customer Support Assistant to join our Birmingham team. In this role, you will serve as a key point of contact for customers, ensuring inquiries are handled efficiently and professionally. You will support daily operations by maintaining clear communication and delivering a positive customer experience.

Responsibilities

  • Respond to customer inquiries via phone, email, and internal systems
  • Provide accurate information regarding products, services, and processes
  • Assist in resolving customer concerns in a timely and professional manner
  • Maintain organized records of customer interactions and transactions
  • Collaborate with internal teams to ensure consistent service delivery
  • Support administrative tasks related to customer service operations

Qualifications

  • Strong communication and interpersonal skills
  • Ability to handle multiple tasks and prioritize effectively
  • Detail-oriented with strong organizational skills
  • Problem-solving mindset with a customer-focused approach
  • Basic proficiency with computer systems and office software
  • Ability to work both independently and as part of a team

Additional Information

  • Competitive salary package
  • Opportunities for professional growth and advancement
  • Skill development in customer service and communication
  • Supportive and collaborative work environment
  • Structured training and ongoing guidance
  • Full-time employment with consistent schedule

Apply