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Customer Support Data Analyst Jobs in Colorado (NOW HIRING)

ResolveSoft Inc

Data Analyst

Denver, CO · On-site

$65K - $85K/yr

Onsite, Denver, CO Position Summary The Data Analyst supports the Client's Customer Service Improvement Project (CSIP) by collecting, analyzing, and reporting data that informs grants management ...

Apetan Consulting llc

Business (Data) Analyst

Denver, CO · On-site

$80 - $150/hr

SQL Expertise: Write advanced SQL queries, including performance tuning, to support data analysis and application needs. * Full Software Development Lifecycle: Handle the entire SDLC for data ...

TEKsystems

Data Analyst

Colorado Springs, CO

$40 - $45/hr

Support team efforts to improve transparency and operational efficiency Analytics & Business ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

Reli Group Inc

Data Analyst

Colorado Springs, CO · On-site

$100 - $125/hr

The Data Analyst supports performance and quality improvement efforts through the analysis of scorecard, operational, and other performance-related data. The Analyst evaluates individual and team ...

Trc Companies, Inc.

Data Analyst II

Denver, CO · On-site

$60 - $80/hr

Research and present market intelligence and customer trends to support strategic advanced energy ... Bachelor's degree in Data Analytics, Computer Science, Geography/GIS, Engineering, Environmental ...

TRC Companies, Inc.

Data Analyst II

Denver, CO · On-site

$70K - $85K/yr

Research and present market intelligence and customer trends to support strategic advanced energy ... Bachelor's degree in Data Analytics, Computer Science, Geography/GIS, Engineering, Environmental ...

Zero Homes

Data Analyst

Denver, CO · On-site

$120K - $150K/yr

Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We ... Support experiment and program measurement, partnering with Growth and Sales on what actually moved ...

Zero Homes

Data Analyst

Denver, CO · On-site

$120K - $150K/yr

Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We ... Support experiment and program measurement, partnering with Growth and Sales on what actually moved ...

Zero Homes

Data Analyst

Denver, CO · On-site

Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We ... Support experiment and program measurement, partnering with Growth and Sales on what actually moved ...

Socket.dev

Data Analyst

Denver, CO · On-site

$100 - $125/hr

Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We ... Support experiment and program measurement, partnering with Growth and Sales on what actually moved ...

SNI Technology

Data Analyst

Littleton, CO · On-site

$110K/yr

Implement modern data modeling practices to support analytics and reporting needs. Data Transformation * Clean, transform, validate, and enrich data to create high-quality datasets for analytics ...

Zero Homes

Data Analyst

Denver, CO · On-site

$80 - $100/hr

Through our platform we handle design, quoting, procurement, and customer service, allowing our ... About the Role & Your Impact We're looking for a Data Analyst to build the foundation the rest of ...

Alta Resource Technologies, Inc.

Data Analyst

Boulder, CO · On-site

$100K - $150K/yr

Collaborate with technical teams to ensure statistical rigor by supporting randomized experimental ... Experience analyzing spectroscopy and spectrometry data. * Experience with common biological assays ...

Cymertek

Data Analyst

Aurora, CO · On-site

In this role, you will collect, process, and analyze data to support business decisions and uncover trends that drive success. Working collaboratively with various teams, you will develop dashboards ...

Unite America

Data Analyst

Denver, CO · On-site +1

Relocation support is available for candidates interested in moving to the Denver area. Remote ... CRM/data operations, business intelligence, or a similar analytical operations role. * Strong ...

Alta Resource Technologies, Inc.

Data Analyst

Boulder, CO · On-site

$100K - $150K/yr

Collaborate with technical teams to ensure statistical rigor by supporting randomized experimental ... Experience analyzing spectroscopy and spectrometry data. * Experience with common biological assays ...

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Customer Support Data Analyst information

See Colorado salary details

$15

$34

$62

How much do customer support data analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer support data analyst in Colorado is $34.24, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $40.82 per hour, depending on experience, location, and employer.

What does a customer support data analyst do?

A Customer Support Data Analyst is responsible for analyzing data related to customer service interactions to identify trends, measure performance, and suggest improvements. They work with large datasets from support tickets, chat logs, and customer feedback to uncover patterns and insights. Their findings help customer support teams optimize processes, improve customer satisfaction, and make data-driven decisions. They often collaborate with other departments, such as product and engineering, to address recurring issues and enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a customer support data analyst?

To thrive as a Customer Support Data Analyst, you need strong analytical skills, experience with data visualization, and a background in statistics or related fields, often supported by a relevant degree. Proficiency in tools such as SQL, Excel, customer support platforms (like Zendesk), and analytics software (like Tableau or Power BI) is typically required. Exceptional communication, problem-solving abilities, and attention to detail help you stand out in interpreting data and collaborating with support teams. These skills are vital for identifying trends, optimizing customer experiences, and driving data-informed decision-making in support operations.

How does a customer support data analyst typically collaborate with customer service teams to improve support processes?

A Customer Support Data Analyst works closely with customer service teams by analyzing support ticket data, identifying trends, and highlighting areas for improvement. They often participate in regular meetings to present findings and recommend actionable solutions, such as updating knowledge base articles or refining response scripts. This collaboration helps ensure that data-driven insights are directly applied to enhance the overall customer experience and streamline support operations.

What is the difference between Customer Support Data Analyst vs Customer Service Representative?

AspectCustomer Support Data AnalystCustomer Service Representative
Primary RoleAnalyzes customer data to improve support processes and customer satisfactionAssists customers directly with inquiries, issues, and product information
Required SkillsData analysis, SQL, Excel, communicationCommunication, problem-solving, product knowledge
Work EnvironmentOffice or remote, working with data teamsCall centers, retail stores, or online support channels
Common CertificationsData analysis certifications, CRM tools trainingCustomer service certifications, communication courses

The main difference is that Customer Support Data Analysts focus on analyzing customer data to enhance support strategies, while Customer Service Representatives handle direct customer interactions. Both roles are essential in customer support but serve different functions within the industry.

What is a customer support data analyst?

A customer support data analyst is a professional who examines customer service data to identify trends, improve support processes, and enhance customer satisfaction. They often use tools like Excel, SQL, or data visualization software and require strong analytical skills to interpret large datasets and generate actionable insights.

What cities in Colorado are hiring for Customer Support Data Analyst jobs?

Cities in Colorado with the most Customer Support Data Analyst job openings:

Data Analyst

Denver, CO • On-site

ResolveSoft Inc
See more jobs at ResolveSoft Incexternal

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Position: Data Analyst

Location: Onsite, Denver, CO
Position Summary

The Data Analyst supports the Client’s Customer Service Improvement Project (CSIP) by collecting, analyzing, and reporting data that informs grants management, program oversight, monitoring, and decision-making for the Client. This role conducts both quantitative and qualitative analyses, develops repeatable and sustainable analytical products, and supports leadership and program staff through timely, accurate, and well-documented data outputs.

The Data Analyst works closely with the Data Engineer/Data Project Lead, Data Visualization Specialist, and program staff to ensure analyses are methodologically sound, aligned with user needs, and compliant with federal data standards.


Primary Responsibilities

  • Collect, compile, clean, and analyze data from multiple sources to support Head Start grants management, monitoring, and oversight activities.
  • Conduct quantitative analyses using structured datasets and qualitative analyses of narrative documents, forms, applications, and reports.
  • Identify trends, patterns, anomalies, and areas of risk or improvement related to program performance and operations.
  • Prepare high-quality analytical reports, summaries, and data tables to support Regional Office, Central Office, and leadership needs.
  • Support recurring and ad hoc reporting, including management information reports, trend analyses, and leadership briefings.
  • Track, prioritize, and respond to data requests in coordination with project leadership and Client staff.
  • Assist with rapid-turn analyses and short-notice leadership requests.
  • Support implementation of repeatable, sustainable data practices for ongoing and recurring analyses.
  • Work collaboratively with data engineering, visualization, and program teams to align analyses with operational needs.
  • Support data-informed evaluation of workflows and business processes and contribute to improvement recommendations.


Required Qualifications


  • Bachelor’s degree in statistics, mathematics, economics, data science, or a related field.
  • 3+ years of post-baccalaureate professional experience performing data analysis or related work.
  • 1+ years of experience analyzing quantitative data & synthesizing findings into clear written products.
  • 1+ years of experience with Excel, Python, R, and preferably Smartsheet,
  • 1+ years of experience with SQL, GIS, Data Visualizations, Survey Methodology or Implementation
  • 1+ years of experience with application of AI Tools: GitHub, R, Qualtrics, Tableau or Power BI, ArcGIS
  • 1+ years of experience supporting federal programs or grants management environments; early childhood or Head Start/Early Head Start is preferred.
  • US government-issued security clearance required (will be initiated upon hire)
  • Valid driver’s license and ability to pass an MVR check.


Preferred Qualifications

  • Demonstrated ability to work with multiple data sources and manage competing priorities.
  • Strong analytical and critical thinking skills.
  • Experience using analytical tools such as Excel and scripting or statistical languages (e.g., Python, R).
  • Ability to communicate analytical findings clearly to both technical and non-technical audiences.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and collaboratively in a team-based environment.
  • Experience supporting federal programs or grants management environments.
  • Familiarity with qualitative data analysis and review of narrative program documentation.
  • Experience working with data layers, dashboards, or visualization tools (e.g., Tableau, Power BI).
  • Knowledge of early childhood or Head Start programs.



Company Description

Our mission is to empower our clients to achieve sustainable success through efficient, cost-effective, and scalable solutions that drive significant performance improvements. We believe in delivering value-driven results and fostering a culture that attracts and retains top talent to provide scalable, adaptable services.