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Customer Support Data Analyst Jobs in Colorado (NOW HIRING)

MRT-C Data Analyst

Colorado Springs, CO ยท On-site

$70K - $95K/yr

Support the customer's cyber identification and security efforts by performing data normalization, cleaning, manipulation, transformation, and analysis of complex systems, assets, networks, and ...

MRT-C Data Analyst

Colorado Springs, CO ยท On-site

$70K - $95K/yr

Support the customer's cyber identification and security efforts by performing data normalization, cleaning, manipulation, transformation, and analysis of complex systems, assets, networks, and ...

MRT-C Data Analyst

Colorado Springs, CO ยท On-site

$70K - $95K/yr

Support the customer's cyber identification and security efforts by performing data normalization, cleaning, manipulation, transformation, and analysis of complex systems, assets, networks, and ...

MRT-C Data Analyst

Colorado Springs, CO ยท On-site

$70K - $95K/yr

Support the customer's cyber identification and security efforts by performing data normalization, cleaning, manipulation, transformation, and analysis of complex systems, assets, networks, and ...

MRT-C Data Analyst

Colorado Springs, CO ยท On-site

$70K - $95K/yr

Support the customer's cyber identification and security efforts by performing data normalization, cleaning, manipulation, transformation, and analysis of complex systems, assets, networks, and ...

Senior Data Analyst

Denver, CO ยท On-site

$78K - $128K/yr

This role combines analytics, business intelligence, and data engineering capabilities to support decision-making across Marketing, Customer Service, Commercial, and Business teams. The position is ...

The role will initially support a key business unit, with scope expanding to serve additional ... Data Analysis & Insight * Analyze large, complex datasets from client and internal Firm sources to ...

Senior Data Analyst

Denver, CO ยท On-site

$78K - $128K/yr

This role combines analytics, business intelligence, and data engineering capabilities to support decision-making across Marketing, Customer Service, Commercial, and Business teams. The position is ...

The role will initially support a key business unit, with scope expanding to serve additional ... Data Analysis & Insight * Analyze large, complex datasets from client and internal Firm sources to ...

Support the preparation of exhibits and data packages for regulatory hearings and internal reviews ... data analysis assistants -- to streamline complex tasks, automate workflows, and enhance ...

Sr. Data Analyst

Paoli, CO ยท On-site

$77K - $97K/yr

Gather, structure, and reconcile financial, operational, sales, and customer data from multiple ERP ... Support preparation for board meetings, lender reporting, and investor communications Project ...

Sr. Data Analyst

Denver, CO ยท On-site

$85K - $104K/yr

What You'll Do The Senior Data Analyst (Partner Analytics) will work across the organization to support new and ongoing initiatives. This person will be an early member of a highly experienced and ...

Sr. Data Analyst

Denver, CO ยท On-site

$85K - $104K/yr

Financial & Retirement Support - Competitive compensation with a performance-based bonus program ... What You'll Do The Senior Data Analyst (Partner Analytics) will work across the organization to ...

Showing results 41-60

Customer Support Data Analyst information

See Colorado salary details

$15

$34

$62

How much do customer support data analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer support data analyst in Colorado is $34.24, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $40.82 per hour, depending on experience, location, and employer.

What does a customer support data analyst do?

A Customer Support Data Analyst is responsible for analyzing data related to customer service interactions to identify trends, measure performance, and suggest improvements. They work with large datasets from support tickets, chat logs, and customer feedback to uncover patterns and insights. Their findings help customer support teams optimize processes, improve customer satisfaction, and make data-driven decisions. They often collaborate with other departments, such as product and engineering, to address recurring issues and enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a customer support data analyst?

To thrive as a Customer Support Data Analyst, you need strong analytical skills, experience with data visualization, and a background in statistics or related fields, often supported by a relevant degree. Proficiency in tools such as SQL, Excel, customer support platforms (like Zendesk), and analytics software (like Tableau or Power BI) is typically required. Exceptional communication, problem-solving abilities, and attention to detail help you stand out in interpreting data and collaborating with support teams. These skills are vital for identifying trends, optimizing customer experiences, and driving data-informed decision-making in support operations.

How does a customer support data analyst typically collaborate with customer service teams to improve support processes?

A Customer Support Data Analyst works closely with customer service teams by analyzing support ticket data, identifying trends, and highlighting areas for improvement. They often participate in regular meetings to present findings and recommend actionable solutions, such as updating knowledge base articles or refining response scripts. This collaboration helps ensure that data-driven insights are directly applied to enhance the overall customer experience and streamline support operations.

What is the difference between Customer Support Data Analyst vs Customer Service Representative?

AspectCustomer Support Data AnalystCustomer Service Representative
Primary RoleAnalyzes customer data to improve support processes and customer satisfactionAssists customers directly with inquiries, issues, and product information
Required SkillsData analysis, SQL, Excel, communicationCommunication, problem-solving, product knowledge
Work EnvironmentOffice or remote, working with data teamsCall centers, retail stores, or online support channels
Common CertificationsData analysis certifications, CRM tools trainingCustomer service certifications, communication courses

The main difference is that Customer Support Data Analysts focus on analyzing customer data to enhance support strategies, while Customer Service Representatives handle direct customer interactions. Both roles are essential in customer support but serve different functions within the industry.

What is a customer support data analyst?

A customer support data analyst is a professional who examines customer service data to identify trends, improve support processes, and enhance customer satisfaction. They often use tools like Excel, SQL, or data visualization software and require strong analytical skills to interpret large datasets and generate actionable insights.

What cities in Colorado are hiring for Customer Support Data Analyst jobs?

Cities in Colorado with the most Customer Support Data Analyst job openings:

MRT-C Data Analyst

Colorado Springs, CO โ€ข On-site

Goldbelt, Inc.
Public Administrationย โ€ขย 51 - 200 employees

$70K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Key responsibilities

  • Support the customer's cyber identification and security efforts by performing data normalization, cleaning, manipulation, transformation, and analysis of complex systems, assets, networks, and operational processes.

  • Manually enter cross-functional cyber security data into the customer's database and visualization tools such as MADSS or Power BI.

  • Design, enhance, and optimize dashboards or visualization tools provided by the customer.


Job description

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Nisgaโ€™a CIOPS delivers cleared professionals to support civilian and DoD customers worldwide across intelligence support, cyber/defensive cyber operations, IT O&M, infrastructure modernization, training, and logistics.

Summary:

We are looking for a Mission Relevant Terrain โ€“ Cyber (MRT-C) Data Analyst in the Colorado Springs, CO area.


Responsibilities

Essential Job Functions:

  • Support the customerโ€™s cyber identification and security efforts by performing data normalization, cleaning, manipulation, transformation, and analysis of complex systems, assets, networks, and operational processes.
  • Manually enter cross-functional cyber security data into the customerโ€™s database and visualization tools such as Mission Assurance Decision Support System (MADSS) or Power BI.
  • Design, enhance, and optimize dashboards or visualization tools provided by the customer.
  • Upload the cyber security references and reports used for data input, visualization, or modeling to the customerโ€™s database.
  • Provide quality assurance review for all data to be input into MADSS or similar data repositories.
  • Deliver actionable recommendations to the Lead and/or stakeholders to enhance the program or leadershipโ€™s decision-making.
  • Collaborate with Mission Analyst teammates on data initiatives, integrations, and other system-focused needs to enhance the customerโ€™s cyber security posture.
  • Submit updates for relevant technical documentation, standards, guides, and training.

Qualifications

Necessary Skills and Knowledge:

  • Able to understand and differentiate between critical and non-critical systems, assets, networks, and operational processes.
  • Stay updated on emerging data analysis technologies and trends that would affect the customerโ€™s cyber security initiatives or decision-making.
  • Strong analytical, problem-solving, and communication skills.
  • Excellent communication skills both verbal and written.
  • Good time management, prioritization, and multitasking abilities.
  • Excellent interpersonal skills to build strong relationships with colleagues.

Minimum Qualifications:

  • 2 or more years of experience in data analysis, cyber security, or relevant IT discipline.
  • Must have at least one of the following, equivalent, or higher certifications per DoD 8570/8140: Security+, CCNA Security, CySA+, GICSP, GSEC, SSCP(ISC2), CC (ISC2), ECSS
  • TS/SCI Required

Preferred Qualifications:

  • Bachelorโ€™s degree in Computer Science, Cyber Security, Information Systems, Data Science, or similar.

#CJ

Pay and Benefits

The salary range for this position is $70,000 to $95,000 annually.ย 

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Qualifications:

Necessary Skills and Knowledge:

  • Able to understand and differentiate between critical and non-critical systems, assets, networks, and operational processes.
  • Stay updated on emerging data analysis technologies and trends that would affect the customerโ€™s cyber security initiatives or decision-making.
  • Strong analytical, problem-solving, and communication skills.
  • Excellent communication skills both verbal and written.
  • Good time management, prioritization, and multitasking abilities.
  • Excellent interpersonal skills to build strong relationships with colleagues.

Minimum Qualifications:

  • 2 or more years of experience in data analysis, cyber security, or relevant IT discipline.
  • Must have at least one of the following, equivalent, or higher certifications per DoD 8570/8140: Security+, CCNA Security, CySA+, GICSP, GSEC, SSCP(ISC2), CC (ISC2), ECSS
  • TS/SCI Required

Preferred Qualifications:

  • Bachelorโ€™s degree in Computer Science, Cyber Security, Information Systems, Data Science, or similar.

#CJ

Pay and Benefits

The salary range for this position is $70,000 to $95,000 annually.ย 

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Education:UNAVAILABLEEmployment Type: FULL_TIME