24 jobs near Columbus, OH
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Washington, DC · Remote
$65K - $70K/yr
ResolveSoft , Inc. is seeking a Production Support Specialist to serve as the central coordinator for all production activities in a large-scale federal claims-processing environment supporting over ...
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Washington, DC · Remote
$65K - $70K/yr
ResolveSoft , Inc. is seeking a Production Support Specialist to serve as the central coordinator for all production activities in a large-scale federal claims-processing environment supporting over ...
Washington, DC · Remote
$90K - $100K/yr
ABOUT THE ROLE ResolveSoft, Inc. is seeking a Web Content Specialist to support the U.S. Government. This is a Key Personnel role responsible for developing, maintaining, and managing content for ...
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Washington, DC · Remote
$90K - $100K/yr
ABOUT THE ROLE ResolveSoft, Inc. is seeking a Web Content Specialist to support the U.S. Government. This is a Key Personnel role responsible for developing, maintaining, and managing content for ...
Be Seen First
Washington, DC · Remote
$65K - $70K/yr
ResolveSoft , Inc. is seeking a Production Support Specialist to serve as the central coordinator for all production activities in a large-scale federal claims-processing environment supporting over ...
Quick apply
Be Seen First
Washington, DC · Remote
$65K - $70K/yr
ResolveSoft , Inc. is seeking a Production Support Specialist to serve as the central coordinator for all production activities in a large-scale federal claims-processing environment supporting over ...
Washington, DC · Remote
$90K - $100K/yr
ABOUT THE ROLE ResolveSoft, Inc. is seeking a Web Content Specialist to support the U.S. Government. This is a Key Personnel role responsible for developing, maintaining, and managing content for ...
Quick apply
Washington, DC · Remote
$90K - $100K/yr
ABOUT THE ROLE ResolveSoft, Inc. is seeking a Web Content Specialist to support the U.S. Government. This is a Key Personnel role responsible for developing, maintaining, and managing content for ...
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Washington, DC · On-site
$95K - $105K/yr
EQUAL EMPLOYMENT OPPORTUNITY ResolveSoft, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex ...
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Washington, DC · On-site
$95K - $105K/yr
EQUAL EMPLOYMENT OPPORTUNITY ResolveSoft, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex ...
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Washington, DC · On-site
$95K - $105K/yr
EQUAL EMPLOYMENT OPPORTUNITY ResolveSoft, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex ...
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Washington, DC · On-site
$95K - $105K/yr
EQUAL EMPLOYMENT OPPORTUNITY ResolveSoft, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex ...
New York, NY · On-site
$95K - $100K/yr
Job Title: Service Management Lead On-Site, New York City Position Overview The Service Management Lead serves as the primary liaison to the Government at the task order level, taking overall ...
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New York, NY · On-site
$95K - $100K/yr
Job Title: Service Management Lead On-Site, New York City Position Overview The Service Management Lead serves as the primary liaison to the Government at the task order level, taking overall ...
Washington, DC · Remote
$120K - $130K/yr
Security Oversight Product Owner Position Overview The Security Oversight Product Owner serves as a Key Personnel leader responsible for coordinating and executing the Security Oversight management ...
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Washington, DC · Remote
$120K - $130K/yr
Security Oversight Product Owner Position Overview The Security Oversight Product Owner serves as a Key Personnel leader responsible for coordinating and executing the Security Oversight management ...
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Washington, DC · Remote
$120K - $130K/yr
Database Administrator Position Overview We are seeking a highly experienced Database Administrator to lead, manage, and implement database projects across their full lifecycle. Serving as a senior ...
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Washington, DC · Remote
$120K - $130K/yr
Database Administrator Position Overview We are seeking a highly experienced Database Administrator to lead, manage, and implement database projects across their full lifecycle. Serving as a senior ...
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Washington, DC · Remote
$115K - $125K/yr
Lead Developer Position Overview We are seeking a highly skilled and responsible Lead Developer to join our team as a vital member of our Key Personnel. In this role, you will analyze complex user ...
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Washington, DC · Remote
$115K - $125K/yr
Lead Developer Position Overview We are seeking a highly skilled and responsible Lead Developer to join our team as a vital member of our Key Personnel. In this role, you will analyze complex user ...
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Washington, DC · Remote
$110K - $120K/yr
Sr. Software Engineer Job Summary The Senior Software Engineer serves as the primary infrastructure and cloud architect, administering, patching, and configuring the underlying environments for ...
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Washington, DC · Remote
$110K - $120K/yr
Sr. Software Engineer Job Summary The Senior Software Engineer serves as the primary infrastructure and cloud architect, administering, patching, and configuring the underlying environments for ...
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Washington, DC · Remote
$120K - $130K/yr
System Administrator Position Overview We are seeking a highly skilled and experienced System Administrator to oversee software configuration management, optimize system operations, and manage ...
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Washington, DC · Remote
$120K - $130K/yr
System Administrator Position Overview We are seeking a highly skilled and experienced System Administrator to oversee software configuration management, optimize system operations, and manage ...
New
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Washington, DC · Remote
$110K - $120K/yr
Sr. Software Engineer Job Summary The Senior Software Engineer serves as the primary infrastructure and cloud architect, administering, patching, and configuring the underlying environments for ...
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Be Seen First
Washington, DC · Remote
$110K - $120K/yr
Sr. Software Engineer Job Summary The Senior Software Engineer serves as the primary infrastructure and cloud architect, administering, patching, and configuring the underlying environments for ...
New York, NY · On-site
$95K - $100K/yr
Job Title: Service Management Lead On-Site, New York City Position Overview The Service Management Lead serves as the primary liaison to the Government at the task order level, taking overall ...
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New York, NY · On-site
$95K - $100K/yr
Job Title: Service Management Lead On-Site, New York City Position Overview The Service Management Lead serves as the primary liaison to the Government at the task order level, taking overall ...
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Washington, DC · Remote
$130K - $135K/yr
Role Overview: The Full Stack .Net Developer is responsible for the end-to-end lifecycle of business applications--design, development, deployment, and operations. This role must ensure high ...
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Washington, DC · Remote
$130K - $135K/yr
Role Overview: The Full Stack .Net Developer is responsible for the end-to-end lifecycle of business applications--design, development, deployment, and operations. This role must ensure high ...
Washington, DC · Remote
$120K - $130K/yr
Security Oversight Product Owner Position Overview The Security Oversight Product Owner serves as a Key Personnel leader responsible for coordinating and executing the Security Oversight management ...
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Washington, DC · Remote
$120K - $130K/yr
Security Oversight Product Owner Position Overview The Security Oversight Product Owner serves as a Key Personnel leader responsible for coordinating and executing the Security Oversight management ...
Washington, DC · Remote
$120K - $125K/yr
Position Summary The Accessibility Testing Product Owner is a critical position within the Quality Control program responsible for coordinating the execution of the Section 508 oversight program.
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Washington, DC · Remote
$120K - $125K/yr
Position Summary The Accessibility Testing Product Owner is a critical position within the Quality Control program responsible for coordinating the execution of the Section 508 oversight program.
Washington, DC · Remote
$120K - $125K/yr
Position Summary The Accessibility Testing Product Owner is a critical position within the Quality Control program responsible for coordinating the execution of the Section 508 oversight program.
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Washington, DC · Remote
$120K - $125K/yr
Position Summary The Accessibility Testing Product Owner is a critical position within the Quality Control program responsible for coordinating the execution of the Section 508 oversight program.
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Washington, DC · Remote
$155K - $170K/yr
Position Overview The Program Director (PD) serves as the key leadership figure responsible for the total oversight and operational success of a high-volume medical record review program. The PD ...
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Washington, DC · Remote
$155K - $170K/yr
Position Overview The Program Director (PD) serves as the key leadership figure responsible for the total oversight and operational success of a high-volume medical record review program. The PD ...
New
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Washington, DC · Remote
$120K - $130K/yr
System Administrator Position Overview We are seeking a highly skilled and experienced System Administrator to oversee software configuration management, optimize system operations, and manage ...
New
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Be Seen First
Washington, DC · Remote
$120K - $130K/yr
System Administrator Position Overview We are seeking a highly skilled and experienced System Administrator to oversee software configuration management, optimize system operations, and manage ...
New
$65K - $70K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
ResolveSoft, Inc. is seeking a Production Support Specialist to serve as the central coordinator for all production activities in a large-scale federal claims-processing environment supporting over 100,000 end users. The specialist acts as liaison between developers, stakeholders, and the production system, managing Tier 1–3 support operations and audit coordination.
KEY RESPONSIBILITIES
• Serve as the primary coordinator for all production activities, audits, production report runs, and customer support operations.
• Provide Tier 1 production support for OWCP programs without a dedicated helpdesk; Tier 2 for programs with their own Tier 1.
• Coordinate and manage Tier 3 support escalations between internal teams, external stakeholders, and technical staff.
• Monitor and tune system performance using AWS environment tools.
• Run scheduled and ad-hoc production reports for internal and external stakeholders and partner teams.
• Conduct testing, analysis, verification, and validation in UAT and Production environments.
• Build and maintain a comprehensive knowledge base of system troubleshooting and maintenance procedures.
• Manage end-user accounts, hardware assets, and inventory.
• Coordinate responses to audit efforts and produce supporting documentation.
• Interface with client representatives and partner agencies to resolve production issues efficiently.
• Support all phases of the SDLC from a production operations perspective.
REQUIRED QUALIFICATIONS
• 7–10 years of experience working with IT systems.
• Direct experience with federal compensation claims processing systems (required).
• Significant experience with helpdesk or production support operations serving 100,000+ end users.
• Experience with AWS environment monitoring and performance tuning.
• Proficiency in SharePoint and Jira.
• Experience with hardware and asset/inventory management.
• Ability to obtain and maintain a federal background investigation and PIV card (NACI).
PREFERRED QUALIFICATIONS
• Experience with relational databases, SQL, MS Office, and Visio.
• ITIL Foundation certification or equivalent service management training.
• Experience coordinating federal IT audits (OIG, IG, FISMA, etc.).
SECURITY / BACKGROUND INVESTIGATION
Public Trust (NACI). Must be eligible to obtain a federal PIV badge. U.S. citizenship or Permanent Residency required.
ABOUT RESOLVESOFT, INC.
ResolveSoft, Inc. is a Maryland-based government IT staffing and contracting firm headquartered in Elkridge, MD, serving federal clients including the U.S. Department of Labor, CMS, EPA, NOAA, and USCIS. We specialize in placing highly qualified IT professionals on mission-critical federal programs. ResolveSoft is an Equal Opportunity Employer.