Store Support
$16.50 - $20.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
$16.50 - $20.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Napa, CA · On-site
$17 - $21.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Napa, CA · On-site
$17 - $21.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Seasonal Fulfillment and Receiving Support Associate, Coddingtown
$18.25 - $22.44/hr
Medical
Dental
Vision
Life
Retirement
PTO
Here, the customer is at the heart of everything we do - every day, all day. If you're passionate ... We believe service starts with each other - supporting one another with honesty, care, and ...
Seasonal Fulfillment and Receiving Support Associate, Coddingtown
$18.25 - $22.44/hr
Medical
Dental
Vision
Life
Retirement
PTO
Here, the customer is at the heart of everything we do - every day, all day. If you're passionate ... We believe service starts with each other - supporting one another with honesty, care, and ...
Seasonal Fulfillment and Receiving Support Associate, Coddingtown
Santa Rosa, CA · On-site
$18.25 - $22.44/hr
Medical
Retirement
PTO
Here, the customer is at the heart of everything we do - every day, all day. If you're passionate ... We believe service starts with each other - supporting one another with honesty, care, and ...
Seasonal Fulfillment and Receiving Support Associate, Coddingtown
Santa Rosa, CA · On-site
$18.25 - $22.44/hr
Medical
Retirement
PTO
Here, the customer is at the heart of everything we do - every day, all day. If you're passionate ... We believe service starts with each other - supporting one another with honesty, care, and ...
Seasonal Fulfillment and Receiving Support Associate, Coddingtown
$16.50 - $19/hr
Medical
Dental
Vision
Life
Retirement
PTO
Here, the customer is at the heart of everything we do - every day, all day. If you're passionate ... We believe service starts with each other - supporting one another with honesty, care, and ...
Seasonal Fulfillment and Receiving Support Associate, Coddingtown
$16.50 - $19/hr
Medical
Dental
Vision
Life
Retirement
PTO
Here, the customer is at the heart of everything we do - every day, all day. If you're passionate ... We believe service starts with each other - supporting one another with honesty, care, and ...
Sales Associate
Santa Rosa, CA · On-site
$18.21 - $22/hr
... customer support of the powersports community, through best-in-class e-commerce and retail ... Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain ...
Sales Associate
Santa Rosa, CA · On-site
$18.21 - $22/hr
... customer support of the powersports community, through best-in-class e-commerce and retail ... Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain ...
Sales Associate
Santa Rosa, CA · On-site
$18.21 - $22/hr
... customer support of the powersports community, through best-in-class e-commerce and retail ... Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain ...
Sales Associate
Santa Rosa, CA · On-site
$18.21 - $22/hr
... customer support of the powersports community, through best-in-class e-commerce and retail ... Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain ...
Flex Associate
$17.97 - $19.97/hr
Medical
Dental
Vision
Life
Retirement
They may assist in selling and support functions in the store which include sales and customer ... All associates are expected to create an inclusive environment free from harassment, discrimination ...
Flex Associate
$17.97 - $19.97/hr
Medical
Dental
Vision
Life
Retirement
They may assist in selling and support functions in the store which include sales and customer ... All associates are expected to create an inclusive environment free from harassment, discrimination ...
Flex Associate
$17.97 - $19.97/hr
Medical
Dental
Vision
Life
Retirement
They may assist in selling and support functions in the store which include sales and customer ... All associates are expected to create an inclusive environment free from harassment, discrimination ...
Flex Associate
$17.97 - $19.97/hr
Medical
Dental
Vision
Life
Retirement
They may assist in selling and support functions in the store which include sales and customer ... All associates are expected to create an inclusive environment free from harassment, discrimination ...
Flex Associate
Petaluma, CA · On-site
$17.97 - $19.97/hr
Medical
Dental
Vision
Life
Retirement
They may assist in selling and support functions in the store which include sales and customer ... All associates are expected to create an inclusive environment free from harassment, discrimination ...
Flex Associate
Petaluma, CA · On-site
$17.97 - $19.97/hr
Medical
Dental
Vision
Life
Retirement
They may assist in selling and support functions in the store which include sales and customer ... All associates are expected to create an inclusive environment free from harassment, discrimination ...
Flex Associate
Petaluma, CA · On-site
$17.97 - $19.97/hr
Medical
Dental
Vision
Life
Retirement
They may assist in selling and support functions in the store which include sales and customer ... All associates are expected to create an inclusive environment free from harassment, discrimination ...
Flex Associate
Petaluma, CA · On-site
$17.97 - $19.97/hr
Medical
Dental
Vision
Life
Retirement
They may assist in selling and support functions in the store which include sales and customer ... All associates are expected to create an inclusive environment free from harassment, discrimination ...
Customer Service Associate II
Santa Rosa, CA · On-site
$15.75 - $21.75/hr
Medical
Dental
Vision
Retirement
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate II
Santa Rosa, CA · On-site
$15.75 - $21.75/hr
Medical
Dental
Vision
Retirement
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate II
Santa Rosa, CA · On-site
$15.75 - $21.75/hr
Medical
Dental
Vision
Retirement
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate II
Santa Rosa, CA · On-site
$15.75 - $21.75/hr
Medical
Dental
Vision
Retirement
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Santa Rosa, CA · On-site
$15.75 - $21.75/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Santa Rosa, CA · On-site
$15.75 - $21.75/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Napa, CA · On-site
$16.50 - $22.75/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Napa, CA · On-site
$16.50 - $22.75/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Santa Rosa, CA · On-site
$15.75 - $21.75/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Santa Rosa, CA · On-site
$15.75 - $21.75/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Santa Rosa, CA · On-site
$15.75 - $21.75/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Santa Rosa, CA · On-site
$15.75 - $21.75/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Rohnert Park, CA · On-site
$16 - $22.25/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Rohnert Park, CA · On-site
$16 - $22.25/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Windsor, CA · On-site
$16 - $22/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Windsor, CA · On-site
$16 - $22/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Rohnert Park, CA · On-site
$16 - $22.25/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Service Associate I
Rohnert Park, CA · On-site
$16 - $22.25/hr
Medical
Dental
Vision
Retirement
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...
Customer Support Associate information
See Santa Rosa, CA salary details
$13.14 - $14.77
1% of jobs
$14.77 - $16.39
5% of jobs
$16.39 - $18.02
16% of jobs
$18.20 is the 25th percentile. Wages below this are outliers.
$18.02 - $19.64
23% of jobs
The median wage is $20.23 / hr.
$19.64 - $21.26
12% of jobs
$21.26 - $22.89
11% of jobs
$24.40 is the 75th percentile. Wages above this are outliers.
$22.89 - $24.51
7% of jobs
$24.51 - $26.14
9% of jobs
$26.14 - $27.76
7% of jobs
$27.76 - $29.39
5% of jobs
$29.39 - $31.01
3% of jobs
$13
$21
$31
How much do customer support associate jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for customer support associate in Santa Rosa, CA is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $25.24 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?
To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.
What is a customer support associate?
Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.
What are some common challenges customer support associates face, and how can they be managed effectively?
Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.
What is the difference between Customer Support Associate vs Customer Service Representative?
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.
What are the most commonly searched types of Customer Support jobs in Santa Rosa, CA?
The most popular types of Customer Support jobs in Santa Rosa, CA are:
What are popular job titles related to Customer Support Associate jobs in Santa Rosa, CA?
For Customer Support Associate jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Santa Rosa, CA look for?
The top searched job categories for Customer Support Associate jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Customer Support Associate jobs?
Cities near Santa Rosa, CA with the most Customer Support Associate job openings:
Home Depot rating
7.4
Based on 6,427 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
What Home Depot employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Home Depot
Sourced by ZipRecruiter
The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.
Industry
Retail and manufacturing
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US