Customer Support Associate Jobs in Pageland, SC (NOW HIRING)

Network Administrator - Desktop Support

This position is responsible for managing, maintaining, and supporting all computer and network components—including servers, switches, and cabling—at assigned locations. They configure Cisco switches, document network configurations, ensure production floor connectivity, and resolve hardware/software issues.

Key Responsibilities:

• Network Maintenance: Support and manage all network components, including routers, switches, and cabling.
• Production Support: Provide hardware and network support specifically for "Production Floor" computer systems.
• System Configuration: Program Cisco switches for Local Area Network (LAN) functionality.
• Documentation: Create and maintain documentation for site-specific technologies and standard operating procedures.
• Troubleshooting: Perform diagnostics for network, hardware, and software issues.
• Project Management: Execute technology projects in compliance with IT standards.
• Printer Support: Support all printer functions at assigned locations

BASIC SKILLS & EXPERIENCE:

• Technical Skills: Deep understanding of VLANs and network components.
• Support Level: Roles may require 24/7 on-call support.
• Focus: Strong emphasis on maintaining connectivity and performance to minimize downtime

• Three years related experience
• Working/troubleshooting knowledge of Windows /2003/2008 Server,  Windows XP, Vista,
• Must have knowledge of Network cabling and connectivity
• MCSE Certification is a plus; not required
• A+ Certification is a plus; not required
• Must have excellent communication skills both written and verbal
• Must have strong customer support abilities
• Must be willing to work in a plant / industrial environment
• Must be willing to travel.

EDUCATIONAL REQUIREMENT: High School Diploma/GED; Associates degree or two years of college coursework within specific subject related to position functions.

Why Work for Pilgrim’s?

• Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;
• Paid Time Off: Sick leave, vacation, company observed holidays or, any other statutorily required paid leave;
• 401(k): company Leadership and team collaboration skills match begins after the first year of service and follows the company vesting schedule;
• Career Development: Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs;
• Better Futures

 The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

About us: Pilgrim’s is a leading global food company with more than 62,000 team members worldwide. The company processes, prepares, packages, and delivers fresh, frozen, and value-added food products for customers in more than 100 countries. Pilgrim’s operates protein processing plants and prepared foods facilities in 14 states, Puerto Rico, Mexico, the U.K, the Republic of Ireland and continental Europe.

Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members.

Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity

EOE, including disability/vets

Unsolicited Assistance: JBS and its companies do not accept unsolicited assistance from any recruitment vendors for any of our open jobs. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. No fees will be paid should the candidate be hired by JBS and its companies because of an unsolicited referral.