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Customer Support Associate Jobs in O Fallon, MO (NOW HIRING)

United Pacific

Sales Associate

Saint Louis, MO · On-site

$13 - $17.75/hr

Progressive Career Development The Retail Support Associate (RSA) at United Pacific assists in the daily operations of the store, ensuring a safe customer-focused, and clean environment. Duties ...

Alta Convenience

Sales Associate

Saint Louis, MO · On-site

$13 - $17.75/hr

Progressive Career Development The Retail Support Associate (RSA) at United Pacific assists in the daily operations of the store, ensuring a safe customer-focused, and clean environment. Duties ...

Zelis

Client Support Specialist

Saint Louis, MO · On-site

$19 - $24/hr

Associate degree and 1+ year of customer service or support experience, or High School Diploma/GED and 3+ years of relevant experience. * Experience providing customer support through chat, email, or ...

Home Depot (Retail)

Store Support

Florissant, MO · On-site

$13.75 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot (Retail)

Store Support

Bridgeton, MO · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Ellisville, MO

$14.25 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Chesterfield, MO

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Overland, MO

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Brentwood, MO · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Saint Louis, MO · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Saint Charles, MO · On-site

$14 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Bridgeton, MO · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Alton, IL · On-site

$16 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Ballwin, MO · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

O Fallon, MO · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Chesterfield, MO · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Saint Louis, MO · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Saint Louis, MO · On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in O'Fallon, MO

Customer Support Associate information

See O Fallon, MO salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer support associate in O'Fallon, MO is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in O'Fallon, MO?

The most popular types of Customer Support jobs in O'Fallon, MO are:

What are popular job titles related to Customer Support Associate jobs in O'Fallon, MO?

For Customer Support Associate jobs in O'Fallon, MO, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in O'Fallon, MO look for?

The top searched job categories for Customer Support Associate jobs in O'Fallon, MO are:

What cities near O'Fallon, MO are hiring for Customer Support Associate jobs?

Cities near O'Fallon, MO with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in O'Fallon, MO as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,948 per year, or $18.7 per hour.

Sales Associate

United Pacific

Saint Louis, MO • On-site

$13 - $17.75/hr

Full-time

Medical, Retirement

Re-posted yesterday

Job description

As a Sales Associate you will be eligible for;
  • 90 Day Performance-Based Increase
  • Referral Bonus
  • 401K
  • Tuition Reimbursement Program
  • Flexible schedules

Full Time positions are also eligible for medical benefits.
The Sales Associate at United Pacific works at an assigned store location and assists in the operation of the facility in a safe, customer-focused, and profitable manner. You will perform various duties including, but not limited to: Daily cash handling, lighting/fixtures cleaning & maintenance, and ensuring the security of all inventory and currency to avoid theft and inventory shrinkage. You will report to the Store Manager and will receive direct supervision within a framework of well-defined United Pacific company policies and procedures. In this role you will need to have the ability to learn to operate a cash register, computer console, and other equipment and tools related to the work task.
Qualifications Include:
  • Must be at least 18 years of age.
  • A High School diploma or GED is preferred but not required.
  • Ability to communicate effectively in English, both verbally and written.
  • Ability to work alone in the store for extended periods of time.
  • Must be able to provide proof of authorization to work in the United States if hired.
  • Be able to work irregular shifts, including weekends, overnight shifts, and holidays.
  • Ability to stand and/or walk for at least 8 hours.
  • Be physically able to lift, push, pull a minimum of 20 lbs.
  • Ability to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment's.
  • Ability to occasionally climb a ladder to store and retrieve materials, and/or place or remove signage
  • Significant amount of work is performed indoors, but there are times when extended periods of work may be performed outside.
  • Capable of working in small spaces at times.

As a Retail Support Associate you will be eligible for;
  • Flexible Schedules
  • Excellent Employee discount
  • Progressive Career Development

The Retail Support Associate (RSA) at United Pacific assists in the daily operations of the store, ensuring a safe customer-focused, and clean environment. Duties include cleaning, merchandising, stocking, and food preparation. You will report to the Store Manager and follow United Pacific policies and procedures. The Retail Support Associate is a Part-Time only position.
Qualifications Include:
  • Must be at least 18 years of age.
  • A High School diploma or GED is preferred but not required.
  • Ability to communicate effectively in English, both verbally and written.
  • Must be able to work irregular shifts, including weekends, overnight shifts, and holidays
  • Ability to stand and/or walk for at least 8 hours
  • Ability to lift and carry up to 20 lbs. and occasionally climb ladders.
  • Work both indoors and outdoors, with flexibility for physical tasks.

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