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Customer Support Associate Jobs in O Fallon, MO (NOW HIRING)

Ametek

Customer Support Associate

Saint Louis, MO · On-site

$16.50 - $22.50/hr

This position supports the Customer Service and Sales teams by undertaking a broad range of customer service duties for assigned customers related to service, quotations and orders. Duties include ...

AMETEK

Customer Support Associate

Saint Louis, MO · On-site

$17 - $23.25/hr

This position supports the Customer Service and Sales teams by undertaking a broad range of customer service duties for assigned customers related to service, quotations and orders. Duties include ...

Ametek

Customer Support Associate

Saint Louis, MO

$16.50 - $22.50/hr

This position supports the Customer Service and Sales teams by undertaking a broad range of customer service duties for assigned customers related to service, quotations and orders. Duties include ...

AMETEK

Job Customer Support Associate

Saint Louis, MO · On-site

$14 - $19.50/hr

Customer Support Associate Location: St. Louis, MO, US, 63132 Business Unit: Maintenance & Repair North America This position supports the Customer Service and Sales teams by undertaking a broad ...

ServiceSource

Customer Support Specialist

Saint Louis, MO · On-site

$17.50 - $23.50/hr

Associate Degree in related field with 3 years' experience preferred * High School diploma or state certified equivalent with 5 years' experience in related customer support positions required.

Chico's FAS

Support Associate - Chico's

Chesterfield, MO

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Saint Louis, MO

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Saint Louis, MO

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Saint Louis, MO · On-site

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Saint Louis, MO · On-site

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in O'Fallon, MO

Customer Support Associate information

See O Fallon, MO salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer support associate in O'Fallon, MO is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in O'Fallon, MO?

The most popular types of Customer Support jobs in O'Fallon, MO are:

What are popular job titles related to Customer Support Associate jobs in O'Fallon, MO?

For Customer Support Associate jobs in O'Fallon, MO, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in O'Fallon, MO look for?

The top searched job categories for Customer Support Associate jobs in O'Fallon, MO are:

What cities near O'Fallon, MO are hiring for Customer Support Associate jobs?

Cities near O'Fallon, MO with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in O'Fallon, MO as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,948 per year, or $18.7 per hour.

Customer Support Associate

Ametek

Saint Louis, MO • On-site

$16.50 - $22.50/hr

Full-time

Posted 25 days ago

AMETEK rating

7.5

Company rating: 7.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

90th of 157 rated electronics manufacturers

Job description

This position supports the Customer Service and Sales teams by undertaking a broad range of customer service duties for assigned customers related to service, quotations and orders. Duties include; pricing, quoting, purchase order review, order entry, resolving customer hold issues, expediting customer orders, and addressing customer inquiries and concerns with the objective of maintaining positive customer relationships within the organization.
Essential Duties and Responsibilities:
  • Act as the primary interface between assigned customers and AMETEK Sales, Operations and Finance colleagues to support customer needs and AMETEK business objectives.
  • Purchase order review, order entry and maintenance, and resolution of customer issues.
  • Must understand repair operations and associated workflow.
  • Review customer contracts, specifications, purchase orders, shipping instructions and other customer requirements and support documentation for data entry.
  • Maintain files for quotes, orders, contracts and related customer documents.
  • Interact with the sales team to identify and clarify information and research needs.
  • Performs other related duties as assigned by responsible manager and/or business unit manager

Education:
  • High School diploma or equivalent

Experience:
  • 3-5 years as a Customer Service Representative in OEM, MRO / Aftermarket preferred.

Qualifications:
  • Proven team player who has demonstrated capabilities in the following areas: excellent communication, presentation, and interpersonal skills, well developed problem-solving skills; solid organizational skills; and the demonstrated ability to be self-directed and effectively relate to all levels of an organization
  • Attention to detail, accuracy is imperative
  • Ability to be an effective team member and display initiative
  • Looking for a hands-on individual
  • Proven business partnership skills with the demonstrated ability to work in a matrixed organizational environment
  • Must be able to manage a high volume of transactions and prioritize work to meet the growing demands of the business
  • Ability to work well under pressure, multitask and meet deadlines
  • The right candidate will be ambitious, flexible and have a desire to learn
  • Computer skills to include Word, Outlook and Excel.
  • Ability to handle confidential information in a discreet, professional manner
  • Work hours must be flexible, and overtime will be required to meet the demands of the position
  • Aerospace industry experience is a plus
  • Must be able to proficiently write, read and speak English
  • Must have the ability to clearly and concisely communicate in English with customers

Compensation
Employee Type: Hourly
Currency: USD
Salary Minimum: 40,000
Salary Maximum: 45,000
Incentive: No
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
For more information on AMETEK's competitive benefits, please click here.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.

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